Posted by Mark
I just came back from my bank. I went to check and see if Showtime honored my cancellation request and canceled my standing order with the bank but it turns out they haven’t. I no longer have Showtime at home since I canceled my subscription over 2 months ago but they are still taking money from me every month!
The employee at the bank was very helpful because he had gone through the same situation with United Networks which is also owned by Global Direct the same company that owns and runs Showtime. He told me what many people are doing is canceling their credit cards so that Showtime stops billing them but I wouldn’t be able to do that because Showtime take the amount straight from my account and not my credit card. So, the employee gave me some numbers at Showtime to contact but he told me they rarely pick up and to keep trying.
Dealing with Showtime has seriously been the worst experience I have ever had with any company ever! I am really trying to think of a company that treated me worst but can’t think of any at the moment. My advice is to stay away from Showtime and any other company that is run by Global Direct like United Networks and ZakSat.
update: Just got off the phone with someone at Showtime. He was very friendly and helpful. He apologized for the mixup and told me they would refund me the extra months they have taken and make sure they cancel my subscription for sure. Finally!