Posted by Mark
Whats up with my luck? Thursday I suddenly felt like pizza and ordered from Papa John’s only to end up in a fight with them because over an hour and half had passed and my pizza hadn’t arrived yet. I decided I would never order from Papa John’s again.
Tonight I placed an order for pizza from Dominos. I placed an order at 8:33 and they told me I would have it within 30 minutes. 9:03 the pizza was still not delivered. 9:11 I get a call from the driver, he is around a block away from my house, less even like 100 meters away. He was lost and I explained to him how to get to my place. Take a right and get onto the main road, then take a left and another left. Very easy directions…
Thirty minutes later and the guy was still lost. Everytime I told him to take a left he takes a right, go straight he takes a right, U-Turn and he takes a left. The guy was a complete idiot. I just called and canceled my pizza, told them its been over an hour snce I ordered the pizza and over 30 minutes on the phone with the delivery guy and he still can’t follow directions.
I just called Papa John’s and ordered a pizza from them. I can’t be pissed at both Papa Johns AND Dominos… I have to still eat pizza from somewhere…
note: The guy was an Arab and I was talking to him in Arabic so it wasn’t a communication barrier.
Also while writing this post the Dominos manager called me and apologized. Told me what happened was unacceptable and that before anything they want me to be happy. He told me he would call the Dominos branch now and have them resend me the pizza and it would be for free. I told him thanks but I had already ordered from Papa John’s and thanked him for his call. He was like what can I do to make it up to you, I told him by calling me and apologizing you made it up and I would order from them again the next time. He apologized again and I thanked him and hung up. Thats good service.
update: Papa Johns told me the pizza needed 45 minutes, it arrived in 40. They must have sent me their best driver because he didn’t even call to get directions. Glad my pizza curse is over with.