Masbagti – An on demand laundry app

Post by Mark

masbagti

Masbagti is a new laundry app that just got released yesterday and it could be useful for some people who don’t live near a laundromat. After creating your account the process of having your clothes picked up is a fairly simple one:

– You choose a date and time you’d like your laundry picked up

– You choose if you’d like fast service (cleaned/ironed in under 4 hours) or standard service (cleaned/ironed in under 24 hours)

– You then have two more options, you either let them know what items and how many of each they will be picking up or choose to have them count the items when they come to pick up your stuff. The advantage of the first option is you’ll know how much everything will end up costing you before placing the order.

– The final step is checking out. If you chose to let them know what they will be picking up then you will be given the option to pay by cash on delivery or with knet before checking out.

I setup an account and tried the app out awhile ago and I like the whole idea plus their prices are pretty competitive even though my ghetto laundromat under the house is literally half the price. But compared to proper laundromats, their prices are supposed to be similar and in some cases cheaper.

masbagti2

I did have some negative comments about the app though which I already emailed the owners about. For example when I created my account I wanted to use a simple 1234 style password since it’s just a laundry app and doesn’t need any security. But the app requested I use a password with a minimum of 8 characters and also to include a number and one capital letter. Why so much drama? Another issue I had was while trying the app I accidentally placed an order and there wasn’t a way to cancel it. Within a few minutes I got a notification saying the laundromat had received my request and I was like what?? noooooooo!. Luckily I emailed them and they were able to cancel my order before they sent someone over to pick up the imaginary laundry I created for this post.

Masbagti just launched so obviously there are kinks to work out. In a couple of weeks you’ll also be able to choose which laundromat you want to use which some people would definitely like to do. If you’re interested in the app it’s available for both iOS and Android. You can find links to both on their website [Here]


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13 comments, add your own...


  1. gabbar says:

    Is there a rate card that we can see before getting the service or that has to be done through the app?

  2. Dun says:

    What’s a safari suit?

  3. cajie says:

    They should just integrate Facebook or Google Login. That eliminates all the fuss of trying to keep track of all the usernames and passwords.

  4. Abdallah says:

    Not all areas in Kuwait are included for delivery. I’m surprised Fintas and Egaila are while Mangaf or Fahaheel aren’t.

  5. Kevin says:

    I like the idea and I tried it. I downloaded the iOS app. I registered an account today. Then I scheduled a pickup for Fintas same day between 6 and 7pm. I never got a call, notification, or pickup. In the morning I’m just going to drop my clothes off at the laundry down the street. Seems much easier.

  6. Kevin says:

    Since my previous comment I decided to try again. I sent them feedback about my previous experience and the owner contacted me right away. He was eager to hear what I had to say. Turns out, the mistake might have been on my part.

    Either way I tried again. I was very pleased with the results. My order was picked up and delivered on time (unheard of in Kuwait) and the service was good. The clothes were perfect.

    I’d happily use them again. This was a great experience. Thanks Mark for letting us know about this service!

  7. Jad says:

    I’m new to Kuwait. But I have already become a loyal customer since the month I am here. They are slightly more expensive but ALWAYS on time and friendly. Highly recommend them

  8. Ammar L says:

    I was looking for something like this but they don’t do shoes. A friend told be about an app called klean, but I don’t know anyone whose tried it out. Have you heard of them? I got their website too http://www.getklean.me


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