Categories
Internet Reviews Technology

Zain 5G Review – One Year Later

It’s been a year since I first tried 5G and so I wanted to post a quick update on how it’s been. Since my initial review last year, a lot more people have now gotten 5G and the prices have dropped considerably. When 5G first came out we got it at the office and our monthly fee was KD45. When I got mine last year, I was paying KD19 for 1TB. Earlier this year prices dropped even further and so Zain called me up and told me that they were changing my package from KD19 for 1TB to KD19 for 4TB. A cool gesture considering on two occasions I had exceeded my 1TB bandwidth before the end of the month.

But, because there are now a lot more people on the network, the speeds aren’t what they used to be. When I initially reviewed 5G I was getting speeds of 650-750Mbps on average with the occasional 1.0-1.2Gbps. For the past 6 months, the highest speed I’ve seen is 390Mbps which I was actually surprised to see this morning when I ran the speed test for this post. In full transparency, that was actually the fastest speed I achieved over a number of tests this morning with the lowest coming out to 290Mbps which is close to the speeds I’ve been getting recently. On CITRA, the highest speed I got was 366Mbps.

The fastest connection I could get where I live before 5G was 28Mbps with Zain Beam. So although I’m not getting the 600+ speeds I used to get, I’m still getting speeds 100x 10x faster than my previous connection. I think as long as it stays around 300Mbps I’m good, if it drops down to the 100s I’d still be ok I guess, just annoyed because I used to get 700Mbps. According to Open Signal real-world download speeds, the average 5G connection speed in Kuwait is 185Mbps (one of the telecoms must be killing the curve) so I’m above average. Kuwait actually has the 6th fastest 5G connection speeds in the world according to the same data.

So do I still recommend 5G? Yup, 100% especially with the current prices (10KD for 1TB). So if you’re still on 4G it’s definitely worth upgrading.




Categories
Internet Reviews

Zain 5G Final Impression – I Want!

Around a month ago Zain sent over a 5G router for me to test out at home. I’ve already posted a first and second impression post and now after trying out the device for a full month, I’m convinced it’s a must-have connection. There isn’t anything faster right now on the market, not even close.

Clearly 5G is super fast but there are two important questions that need to be answered here:

1) Do you really need 5G speeds?

No, I don’t think so, I don’t think the majority of people need 5G speeds, I personally don’t. Someone left a comment the other day under my iPhone 11 Pro post saying it sucks that the new iPhone doesn’t have 5G, and I have to ask, why would you need 5G speeds on your phone? On my home computers, I rarely download torrents anymore which is where I can see speeds of 500 or 700Mbps making the biggest difference and maybe for downloading a new videogame on my PS4 every now and then or a software update but that’s really it. For normal use 100Mbps would be more than enough. The reason I see the need for 5G is because not everyone can get a fiber connection at home and rarely anyone gets decent LTE speeds at home, so 5G is really the only other option.

When I tried downloading a torrent file over 5G, I hit speeds of around 10MB/s and I ended up downloading a 5GB file in around 7 minutes. 5G is so fast that it might have taken me longer to copy a 5GB file off my home server to my Mac. There is a wow factor when downloading large apps or PS4 updates and you see the progress bar fill up so quickly. 5G is so fast its stupid funny, and in my case where just until a few months ago the fastest connection I could get at home was 10Mbps, jumping up to 700Mbps is a HUGE difference.

So no, I don’t think anyone really needs full 5G speeds for normal use, but for the majority of people, 5G is the only way to crack the 100Mbps barrier at home.

2) Is it expensive?

I know a lot of people might disagree with me here but I don’t think 5G is expensive. If you compare 5G to fiber prices or how much I’m paying for Zain Beam, you’ll quickly realize the amount you’re paying for the speed you’re getting is actually great deal. Here is a quick comparison:

Zain Beam 20Mbps: KD25/m (unlimited bandwidth)
Fasttelco Fiber 50Mbps: KD35/m (unlimited bandwidth)
Qualitynet Fiber 100Mbps: KD32/m (unlimited bandwidth)
Zain 5G (500Mbps+): KD45/m (1TB bandwidth)

I think what really makes 5G seem expensive is the limited bandwidth. Optimally the minimum you would want is 1TB per month. I just checked my usage and from September 12 up to September 30, I consumed around 320GB of bandwidth which is a lot less than I was expecting so 1TB would work out just fine for my needs. If you download tons of PS4 or Xbox games, you’ll probably want more than 1TB and the next step up is a whopping KD65 for 1.8TB.

In conclusion, I want 5G at home even though I just signed up to Zain Beam a few months back. I did ask a Zain employee if I could “upgrade” from Beam to 5G and was told I could without any penalties so that’s good news. I am worried that once 5G becomes a lot more common the speeds would drop, but even if it drops to say 300Mbps I’d still be happy with it. If you haven’t checked out my previous posts on 5G here are the links:

First Impression: Zain 5G in Salmiya
Second Impression: Zain 5G in Salmiya

Also, here is the link to the Zain 5G website.

update: I was just informed that you can’t upgrade from Zain Beam to 5G so I updated my post to reflect that.




Categories
Geek Internet

Second Impression: Zain 5G in Salmiya

A couple of weeks back I posted my first impression of Zain 5G at my apartment in Salmiya. I was having issues with speeds fluctuating from 3Mbps to 350Mbps and I couldn’t understand why. After my post, Zain ended up sending over a technician to look at the issue and it turned out to be a fairly simple fix.

This might get a bit nerdy but basically the 5G router has two kinds of wifi connections, a 2.4ghz and a faster 5ghz. The router I had received had been set up to combine the two wifi signals to one and depending on where I am in the apartment, the router would decide which connection I should be on. Whenever I was getting slow internet speeds it was because the router was connecting me at 2.4ghz. So we fixed this issue by having two separate wifi connections and I manually connect to the 5ghz one. We tried it out and it worked and after that issue was sorted I decided to just plug the 5G router to my home network which was already running at 5ghz and I’m really loving it now.

The lowest Zain 5G connection speed I’ve been getting is around 500-550Mbps. The connection usually hovers at around 650-750Mbps and on occasionally hits 1.0-1.2Gbps. It’s incredibly fast, like so fast I have no idea how I’m going back to my 30Mbps Zain Beam connection once I’m done with this review unit. I used to think my Beam connection was the fastest thing I could get in my apartment but I’m so blown away by 5G!

The only reason I haven’t posted a full review of the connection yet is I’ve now come across another issue. For some reason, my 5G connection at home currently dies on average once or twice a day and I need to restart the 5G router for it to come back to life. I spoke to support and we think something is wrong with the 5G router itself so I’m going to get it swapped out for another unit. My Zain 5G router at the office in comparison, I had to restart just once in the past 2-3 months since I’ve had it.

If you guys want me to try anything out or run a specific speed test then let me know in the comments below. Here is a link to the Zain 5G page.




Categories
First Impression Internet

First Impression: Zain 5G in Salmiya

I have Zain 5G at the office in the city and I average around 650Mbps there which is pretty incredible. This got me curious to see how 5G would perform at my apartment in Salmiya so Zain hooked me up with a unit to try out. Right now I have a Zain Beam connection at home and I get a stable 30Mbps.

My experience so far with 5G in Salmiya has been really weird. I’ve gotten speeds as low as 3Mbps and as high as 350Mbps. I don’t understand why the speed fluctuates so much here. I’m gonna continue to experiment with it and move the router around to see if that helps. If I can get a stable connection over 100Mbps that would be pretty crazy considering just up until a few months ago, I couldn’t get anything higher than 10Mbps at my place.

Update: Problem got solved, click here for an updated post.




Categories
Information Internet

Faster 5.5G Internet Launching in Kuwait

Yesterday CITRA launched new mobile network frequencies in Kuwait which will be used for the upcoming 5G Advanced network (also called 5GA or 5.5G). 5G Advanced has a number of benefits over regular 5G with the main ones being:

  • Faster Speeds
  • Enhanced Coverage
  • Increased Reliability
  • Lower Power Consumption
  • More accurate device positioning

From my understanding (someone correct me if I’m wrong), 5G and 5G Advanced have the same max speed, but 5G Advanced has the ability to achieve +20% faster speeds more often (for example during peak hours or network congestion).

According to CITRA, 5G Advanced should be available in Kuwait by maximum June 2025. If you want to try it out they have a demo display for the next couple of days at Al Hamra Tower.




Categories
Internet

Kuwait has 7th Fastest 5G Speeds

According to the latest Speedtest Global Index, Kuwait’s 5G speeds ranks 7th fastest in the world but behind neighbouring countries UAE, Qatar and Saudi Arabia. Norway had the fastest. According to the index, Kuwait’s 5G speeds average is 338.97 Mbps which sounds about right compared to how fast my 5G is.

When I first got 5G I was averaging 700 Mbps but over the years it’s slowed down to an average of around 200 Mbps for me. To check out the full article, click here.

Thanks K 🍪




Categories
Internet News

Kuwait Ranks 2nd in Global 5G Market

Global research company OMDIA released a 5G Market Progress Assessment report which shows Kuwait ranked 2nd worldwide. The report was based on five different assessment criteria that included spectrum availability, service launches, network coverage, 5G adoption and the development of a supporting ecosystem. You can check out the full report here.

One of the best things I did was get 5G, it’s been incredibly fast and even during the lockdown when every internet connection slowed down, I was still getting over 400Mbps. On average though, my connection both at home (Salmiya) and in the office (Kuwait City) hovers at around 550-650Mbps.




Categories
Internet Reviews

Zain Beam Follow-up Review

Back in February Zain hooked me up with Zain Beam to test out. Previously I had been using B Wirless (WiMD) but my direct line of sight with their tower had been blocked and so my connection was no longer stable. A regular LTE connection in my area was also unstable with speeds varying between 2Mbps to 4Mbps, maybe a bit more sometimes. After trying out Zain Beam in February for a couple of weeks, I loved it so much I decided to commit for 2 years and subscribe to it. This is now my follow-up review around 4 months later.

If you want to read my previous post on Zain Beam including details on the installation process, click here.

Since I installed Zain Beam the internet connection has been pretty flawless. I subscribed to their 20Mbps service but I rarely get speeds less than 27Mbps, in fact, it’s usually always around 30Mbps. For those of you with LTE connections in fancier less congested areas, you’re probably not impressed with my internet speed, and that’s understandable. I find it frustrating that my phone’s speed can reach 120Mbps in some areas, but yet my Zain Beam connection at home gets me only 30Mbps. It’s even more frustrating now to see my friends get upwards of 600Mbps with 5G as well. But, 30Mbps is the fastest connection I’ve ever been able to get in my apartment.

That’s the thing you need to be aware of when comparing Zain Beam to other internet services in Kuwait. Not everyone has fiber optics or fast LTE in their areas. Zain Beam is meant for people like me living in heavily congested areas with no fiber, no decent 4G connection, and no 5G either. So 30Mbps is super fast for me, it’s three times faster than my previous 10Mbps connection I had with B Wireless, and the only other connection that I can get which is faster than mine… is the 40Mbps Zain Beam package.

Another thing I want to point out is that Zain also limits the amount of Beam users in an area, I guess to keep the experience consistent. A friend of mine wanted to get Beam in my area but Zain told him all the slots had already been filled.

In the 4 months I’ve had Beam I did run into one issue. Around a week or two after signing up I woke up one morning and found my internet down. No biggie, I called up Zain to talk to support and this is where I ran into a problem. With B Wireless, if I had a problem I’d call support and someone would pick up right away. The support guy would then try and solve my problem over the phone and if the problem was more complicated, he’d either tell me he’d call me back or that a technician would be sent over. Fairly simple and the whole process of solving my issue would take less than 5 minutes. With Zain, on the other hand, you don’t talk to a support persona, instead, you have to call up the regular Zain call center and leave a complaint and then someone gets back to you. Wouldn’t be that big of a deal but the process to leave a complaint takes forever! It took the call center guy over 10 minutes (not exaggerating) just to file my complaint. Their process for taking complaints is excruciatingly long, that’s over 10 minutes just to tell them my internet is down and for them to tell me someone will call me back. Other than that I didn’t really have any issues and that day it turned out my connection was down because they were doing maintenance.

With the launch of 5G last week the only thing that I’m bothered with right now is the price vs speed ratio compared to 5G. Viva, for example, offers 5G at KD25 a month (although with a 250GB limit) which is how much I’m paying, so I now feel like my connection is starting to feel overpriced. If 5G in my area can get me speeds over 100Mbps I’d be super upset that I’m committed to two years of Zain Beam and just getting 30Mbps. What I’m hoping is that Zain will eventually upgrade the speed of their two Beam packages in the coming months from the current 20Mbps and 40Mbps options right now, to maybe 40Mbps and 80Mbps instead. That would make things more palatable when compared to 5G.

If you have any specific questions on Zain Beam you can ask me in the comments below. If you’re interested in signing up to Zain Beam, here is a link to their product page.




Categories
Information Internet Kuwait

5G Prices Are Out

5G was officially announced late last month but this past weekend the packages finally went live. A friend who signed up for the service is getting anywhere between 150Mbps to 300Mbps depending on where he is which is pretty fast. From the three telecoms, Viva has the most affordable packages from the bunch and you can check them all out below:

Ooredoo
KD45 – 500GB (Free Access Point)
KD65 – 1TB (Free Access Point)
Minimum 1-year contract

Viva
KD45 – 1TB (Free Access Point and iPad or PS4 Pro)
KD85 – Unlimited (Free Access Point and iPad or PS4 Pro)
Minimum 2-year contract

Zain
KD45 – 500GB
KD65 – 1TB (Free Access Point)
KD100 – 4TB (Free Access Point and iPad or Xbox One X or PS4 Pro)
Minimum 2-year contract

Although the prices do seem high when compared to LTE, I’m paying KD25 a month for a 20Mbps Zain Beam connection. So KD45 for 1TB isn’t so bad when compared to that if I’ll end up getting speeds over 150Mbps.




Categories
Information Internet

5G is Here!

Today both Viva and Zain launched their 5G networks in Kuwait. Neither of them have yet to announce their plan details but instead have set up registration pages for those interested in 5G. Viva have slightly more information up on their website including a 5G coverage map and a frequently asked questions page. If you’re interested in 5G, check out the links below:

Viva 5G
Zain 5G

Also here is a great writeup on 4G and 5G bands in Kuwait.




Categories
First Impression Internet

Zain Beam – First Impression

Around ten days back I asked if anyone had tried the Zain Beam internet service and a few of you responded with high praise for the service. Zain also read my post and got in touch with me with an offer to try the service for a month, so I jumped on the opportunity and yesterday they installed Beam at my place.

The installation process is supposed to be fairly simple, they install an antenna on your balcony or the roof of your building, and then run an ethernet cable to your apartment where they hook it up to an LTE modem. In my case the installation process was slightly more complicated and took around an hour and a half because they were having trouble finding a strong signal. My building which back in the 90s was the tallest in the neighborhood is now surrounded by much taller buildings and so it was difficult to find a good signal. Thankfully, just as I was about to give up hope, they found a spot on my roof with ample signal and then ran the ethernet cable from it down to my apartment.

First impression? It’s fast! I asked for the 20Mbps connection and I’m getting around 30Mbps which is similar to what other people are reporting. What’s also great is my upload speed is between 10-20Mbps.

This right now is the fastest connection I’ve ever had at home and it feels strange because I’m so not used to having a fast and stable connection at home. YouTube videos play instantly as well as HBO, Amazon, Hulu and Netflix. The video quality from the streaming services also looks to have improved because of my now faster connection. I also managed to update all the apps on my two ipads plus two macs really quickly. I know all this sounds very normal, but you have to keep in mind, my connection for the past year or so has been terrible and I now finally feel like I have fast internet like a normal person.

For those of you who are gonna leave a comment saying I should get LTE or B Wireless or whatever, those services might be great where you are, but not where I am. I’ve had B Wireless for the past 7 years but you need a direct line of sight to their tower for it to work properly. A few months ago I lost what little line of sight I had which is why I had to look for a B Wireless alternative. Regular internet services from telecoms also doesn’t work properly where I live. Zain Bolt which can easily hit 60-70Mbps at the office barely gets 12Mbps at my place and spends most of the time hovering at around 5Mbps. So I understand you might have super fast mobile or fiber optics internet at your place, at mine it’s a different story.

Its too soon to tell if the Zain Beam speed will remain consistent, but I’m optimistic since Zain are limiting the amount of Beams they install per area. A friend of mine also told me these antennas can be upgraded in the future to work with 5G, so Zain could potentially end up providing much faster internet than their current two options (20Mbps or 40Mbps). Personally, if the connection continues like this for a the next few days I’m not even going to wait for my one month trial period to finish, I’m going to sign up right away.

The cost of the service is KD25 a month for 20Mbps, and KD40 for 40Mbps. With both options you need to commit to 24 months which is a tough pill to swallow. But with no better option, I’m willing to commit. If you guys have any questions about Zain Beam or want me to try anything let me know in the comments below.




Categories
Internet

How Slow is your Internet at Night?

I thought it was just me but I’ve been made aware that a lot of other people are facing the same issue. During the day my Zain 5G connection is around 400-500Mbps which is great. At night on the other hand I’ve been getting anywhere from 2Mbps to 10Mbps. 10Mbps is pretty high actually since I’ve been mostly averaging around 2Mbps at night which as you can imagine is frustratingly slow. Oddly, Netflix works perfectly and streams at 4K but I can barely load a story on Instagram or even load photos on Reddit. A follower on twitter told me that’s probably because Netflix is cached locally through Zain which could explain why it’s still performing well.

Have you been facing a similar issue? If yes share your details since maybe there is a pattern, here are mine:

Location: Salmiya, Block 9
ISP: Zain 5G
Day: 400-500Mbps
Night: 2-10Mbps

To run a speed test click here.




Categories
Information Video Games

Xbox Series X – Everything You Need to Know About the Middle East Edition

The all-new Xbox Series X officially launches today but I was lucky enough to get mine yesterday so I could play around with it and have a post ready for today. I purchased mine from Geekay on September 22nd when they launched the Xbox pre-orders. I was hoping to get a hold of a unit before the launch date by a few days but the Geekay shipment of Xbox’s only cleared customs yesterday afternoon and so only got to pick up mine after that.

Not sure about other local sellers but Geekay will be either delivering all the pre-orders today. They also contacted their customers and arranged a pickup timeslot for today if they didn’t want to wait for delivery. My brother for example is gonna have to wake up early today to pick up his Xbox at 9AM, so it was a lot of fun sending him photos yesterday of my Xbox.

There are a lot of unboxing videos and reviews on YouTube by much better gamers than me, but in this post I’ll go over some of the things regarding our Middle East edition.

  • Firstly, the Middle East version of the box is bilingual. The front side is the same as the US version but the rear of the box and all the fine print are in both Arabic and English

  • Once you open the box there isn’t a manual, but the getting started guide is bilingual

  • The power plug is the UK Type G plug

  • The console works with 220v so no need for a transformer

  • There is no power brick, just a regular cable from the Xbox to the wall plug (this is the best thing ever)

  • I have a US Xbox account and it works perfectly fine with the Middle East edition Xbox (well kinda)

  • I ran into a minor issue buying games from the Xbox store and I think it’s because I have a US Xbox account but a Kuwait-based Microsoft account? I pay the monthly Microsoft Office subscription fee using a Kuwait address but I have my location on my Xbox account set to US so maybe there is some sort of conflict

  • Because of the issue I had of purchasing games directly from inside the Xbox store I ended up using Amazon to buy the digital copy of Assassin’s Creed Valhalla. I used a Florida address so I didn’t pay any tax and got the game for the listed price of $59.99 and then installed it on my Xbox using the code Amazon sent me

  • On starting the console there was a 775MB update I had to install. This was downloaded and installed by the time I was done setting up the Xbox

  • On my Zain 5G, Valhalla took around 2 hours to download. It’s a 47GB file and was downloading on average at speeds of 45Mbps with the occasional jump to around 65Mbps and drop to 35Mbps. The game was ready to start halfway through the download but because I installed it before the launch date I couldn’t play it

  • I only installed two games on my Xbox for now, Castlevania: Symphony of the Night and Killer Instinct. Quick resume worked perfectly when flip-flopping between the two games

  • The packaging and overall design of the Series X is minimal and smart, I personally love it. I think the new PS5 is ugly (sorry Sony fanboys) while this is a lot less flashy and it fit into my TV cabinet perfectly

  • The controller feels great, there is a new texture on the backside which gives it a much better grip when held

  • The official price of the Xbox Series X in Kuwait is KD167 while the smaller Series S costs KD104

If anyone has any questions, let me know and I’ll try to answer it in the comments.




Categories
Internet

CITRA Speedtest

Yesterday, Kuwait’s Communication and Information Technology Regulatory Authority (CITRA) launched an official internet speed testing portal as part of the Kuwait Internet Exchange. The reason for CITRA launching their own speed test website from what I’ve been told is for two reasons transparency and data collection.

By using the CITRA speed test website, users will have an accurate way of comparing the internet performance of the different networks in Kuwait when it comes to speed and international latency (which is good to know for gaming). CITRA also wants to use this website as a way to collect data to better help them understand the performance of the different providers in the market.

How is this useful for you? Once enough people have used the website it will provide a fairly accurate representation of internet speeds between the different providers in Kuwait. You will visually be able to see who is providing the fastest speeds and who is the slowest. In the next site update I’ve been told they’ll also be adding area comparisons so you’ll be able to compare internet speeds in your area.

I’m using Zain 5G as my internet provider so according to the website, I’m killing it compared to the average internet speeds in Kuwait. I still haven’t gotten over the fact how fast my internet is, 5G is really just the best thing ever.

If you want to run a speed test on your internet connection, click here.

Thanks Ali!




Categories
Promoted

Promoted: Win A Red Bull Racing Factory Experience

I’m a huge Formula 1 racing fan, so one of the benefits of having a Red Bull MOBILE by Zain phone number is I get to participate in their Weekly Rewards and win F1 gear and experiences. It usually only requires answering a couple of multiple choice questions, and the person answering all correctly and quickly wins the prize. I won once so far, but missed out on a trip for 2 to watch the F1 race in Qatar including a unique Red Bull Racing garage tour experience back in October.

Now, Red Bull launched their biggest Reward yet, an all-inclusive trip for two to visit the Red Bull Racing Factory in the UK. If you’re an F1 fan (or just want a free trip to the UK) this is for you.

There will be two winners for this reward and each winner will be able to bring one companion with them on the trip.

The package includes:
– Two tickets to the UK from Kuwait
– 2-night stay in a hotel (double room incl. breakfast)
– Red Bull Racing Factory Tour
– Transportation

This promotion is exclusive to Red Bull MOBILE by Zain subscribers. If you’re already a Red Bull MOBILE by Zain member, then head over to the Rewards section in the RBM by Zain app and enter the competition. If you don’t have a Red Bull MOBILE by Zain number, you should really consider getting one. I pay only 12.5KD a month for unlimited calls and 5G internet, plus the ability to take part in their Weekly Rewards program.

Download the app and play to win now!
For more information, follow @redbullmobilekw or visit redbullmobile.com.kw