Last week I posted about my problems with Qualitynet and since then they’ve contacted me a number of times to see how they can solve my problem. Tonight they finally sent over the head of corporate support with a small KD5,000 device to see if they can fix my problem.. and they did!
The picture above is the readout on the devices screen before he fixed it while the one below is after. They were able to double the speed my line can handle from 1.5MB to 3MB. So will I be leaving Qualitynet? No I won’t. They read my blog and they care that I stay happy which is fantastic for me.
