Categories
Food & Drinks

How the New Delivery Law Will Hurt Small Businesses in Kuwait

law

A few days ago I posted about how a new law came out stating that restaurants could no longer place a minimum order amount on deliveries and how the maximum they could charge for delivery is also just 500fils. As a consumer I think thats fantastic news but as a business order and specifically a small business order this could signal doom. I had long heated discussion with a friend of mine on Facebook and later offline on this very subject. My friend is one of the co-founders of Al Nata, a brand I’ve posted about on the blog a number of times. They’re a small business, a startup basically and this new law will be causing them a lot of issues. I was originally going to write about their perspective but then decided to let them do it themselves so I invited my good friend AJ to post about it himself. This is what he sent me:

I’m not sure if you’ve recently seen news of a law that was passed on the 10th of April and enacted on the 17th of April.

The Law, in its first article, states the following:

“Delivery charges –
Within the town of the restaurant 0.250 KD
Outside of the town of the restaurant 0.500 KD

Minimum order amounts will not be allowed on meals or single items. Delivery must be done according to the rules above.”

It has a few other articles that are reasonable, but it’s this first one which I believe to be unreasonable.

First a little background on myself. I’m a budding entrepreneur with almost no key money. I don’t have a family office I can withdraw funds from at leisure and as such predicated my entire business model on hard work and financial projections that I update on a daily basis and continue to tweak to ensure I can manage my cash appropriately until I break even.

I have been operating for almost a year now, and recently I’ve been able to just about touch the horizon of break even-Dom. Ah yes, the fabled land of not having to worry about whether or not you’ll have enough cash to pay your rent and employees.

A big part of seeing this horizon has been based on my restaurant’s ability to attract orders on a daily basis to supplement direct cash injections into the company that I regularly make from my own day job salary. I was able to accurately model the income and growth of these cash deliveries by building my model according to a fixed minimum order amount when I make a delivery.

Here’s the best part. As any startup will attest, it’s physically impossible to make all deliveries ourselves on a daily basis with just one driver and a car. As such we have two solutions:

1- Pray to our lucky stars that we somehow find enough cash lying around to pay for more drivers and cars. (Oh, and that’s if we can get more drivers on our Shu2oon documents, but let’s leave that for another day).

2- Contract a third party to do our deliveries for us at an exorbitant but necessary price.

Naturally, being the pragmatic fellow I am, I went for the latter, though on occasion my partner does leave a few offerings for the cash Gods to somehow rain upon us. He’s a believer though.

Anyway, we began looking for perishable delivery services with as quick turnaround as possible ( ps quickest turnaround available is an hour from placing the call, which is why restaurants delivery times on Talabat are normally one hour or more – yes, a lot of us use third parties). Once we got a shortlist, we started using them to find someone that can stick to a schedule.

No trials come free of course, so this is out of pocket money to make sure we can deliver on time before we even start delivering.

Here’s the kicker though:

Price per trip within the first 6 ring roads?
2.500 KD – 3.000 KD

So before we even start preparing your order, I’ve already paid 2.500 to 3.000 KD of your order amount to this third party.

Let’s assume I’m a brilliant negotiator and got the 2.500 KD per trip rate (ps – I am…)

So here I am looking at your order for let’s say 3.500 KD of food.

In order for me to make money on this order, I’m going to have to make sure your ingredients and the labor cost to make it cost are equal to or less than 1 KD.

Let’s assume I’m Superman and somehow make the above work (hint: it’s pretty impossible if you’re using quality ingredients and quality staff).

So now I’ve got 2.500 KD delivery cost and 1.000 KD ingredients AND labor/staff overhead costs rolled into one.

That’s a total of 3.500 KD in this best case scenario in costs.

If I have to follow this new law without placing a minimum order value on deliveries, I have broken even on this delivery. I have not made not lost any money.

And maybe for some that’s all well and good (honestly it isn’t good…for anyone), in which case they’re simply fulfilling orders for people without any gain.

And actually they’ve lost something even more valuable, the time they had to spend fulfilling an order that made them no money. So this break even model assumes there’s no inherent cost for time…

And that, my friends, is bogus.

If time had no value, your sitting at a desk doing nothing on some days should by default also equate to no pay. And yet you do get paid, because your employer understands your time has an implicit value that you have contracted to and seek to honor.

In the above scenario, my business breaks even on your order and loses the implicit value of time spent painstakingly preparing your order. But we get no recompense because we are a seller in a supposedly free market that you buy from.

But this market isn’t free at all, because all its done is protect the consumer’s right to eat whatever they want whenever they want (which mind you, isn’t really a right at all).

So here I am, looking at this law and thinking about how I can work as a business moving forward.

I can’t predict cash flows any longer from my orders. My bills are piling up, and I can’t get cash from banks or funds. I’m pretty much staring down the barrel of a gun, and my government has decided to pull the trigger.

Good bye, and good luck,

Signed,
Ahmad Jafar (Al Nata Co-Founder)

Ahmad has already submitted a letter of grievance but he’s certain they won’t hear it without other parties being a party to the grievance claim. So Ahmad’s asking anyone that owns or runs a restaurant that feels this law will negatively impact them to contact him directly to create a union or class action filing of sorts. To get in touch with him you could contact him on [email protected]

91 replies on “How the New Delivery Law Will Hurt Small Businesses in Kuwait”

Hahahahah except the Ministry of Information will most likely confiscate them mid delivery.

And then who do I go to for that compensation?

Why would Ministry of Information want to confiscate delivery drones…..I knew Kuwait TV was boring but that’s a whole new level.

Restaurants will just Bump up food prices to compensate for the Delivery cost.

7.5KD steak with 2.5KD delivery will become 9.5KD steak with 0.500 Delivery.

EXACTLY!

So they’re asking us to FREEZE prices and ENACT these new changes.

This basically means we cannot rework our numbers without having them come down on us.

Rename menu items as if introducing something new and different. Steak for 7.5 kd becomes California special stake for 9 kd

hahahahahahaha you’re right.

I just don’t understand why they want us to enact these loopholes when it would be easier to either repeal or enforce the law on delivery companies too.

Dude, the law says you can’t increase the prices without coordinating with the ministry.. They didn’t completely freeze the prices, so simply go ahead and tell them what you want to change!

In my opinion we need this law coz MOST of the merchants have gone crazy on us it’s rediculous!!

Can you please show where its state that prices are to be frozen please? If they are not then honestly all that the restaurants will do is raise the prices. @AJ you might want to consider spearheading a group of Restaurant owners to talk to companies that provide delivery services into lowering their prices. I believe that you will have more traction there than going after the government. If you do let me know and I will be more than happy to be on board with that.

The same law in Arabic asks restaurants to make all their prices uniform as they are right now.

So if you already have products you’re offering, and the consumer decides to complain to the Consumer Protection Services about your change in price of an item they regularly order, then CPS have the right to fine you.

Also if you’d be on board to talk down the Delivery Companies (really won’t work … you think they only deliver food from companies but they also deliver food from home businesses, who can easily afford to pay 2.500 KD because they dont have established prices, deliver food to homes, and only have the cost of ingredients as their labor and rent are free (in house)

I’m pleading with you to be on board with talking to the Government. It is much easier to convince one body of the inadequacies of their actions than to convince multiple private companies that are only motivated by money to give you a strong discount (effectively reducing their prices and altering their business models).

The Consumer Protection Agency should make sure food is fresh, and that the ingredients mentioned are the ingredients actually used. I dont see how or why they are trying to interfere with individual restaurant policies about where they deliver to, and how much the restaurants charge per delivery..its supposed to be a free market with supply and demand and consumers have a million options to choose from. If they think that a restaurants minimum charge amount is too high or that the delivery charge is too high, they can order from somewhere else!

That’s exactly what I think Mr. Adly.

And to be quite frank, we regularly send samples and specimens of every batch we produce to an independent third party lab. Due to our agreements with big buyers such as Sultan and another unnamed chain of restaurants, we have to have these certificates on every batch to certify the ingredients and freshness.

Of course, we only do this because we really do care about our products and require these certificates to operate within the best business practice guidelines we’ve agreed to with our partners.

Anyways, that’s besides the point.

The point is exactly what you said. They’re instead focusing on something trivial and in effect creating more issues as opposed to fixing the obvious ones, like not allowing car dealerships and construction stores to be located next to restaurants (which is ridiculously more haphazard than delivery costs and minimum order amounts).

You are making no sense by the way.

What kind of tweaks would you like me to do?

Do you have experience running a food business?

Please answer the above prior to making suggestions that are arbitrary and inherently false.

Thank you.

1) We do not have cheap items. Nor do we have a big enough menu to do that.

2) We cannot group items without sacrificing consumer’s ability to pick their pastries a la carte.

In our opinion, this actually detracts from the consumer’s choice and thereby gives them a worse off system.

3) Minimum quantities are like grouping. They do not help the consumer, only the business. And if the consumers liked a la carte style, then they lost that privilege and now have to instead order many more of a few items as opposed to whichever items they so desire.

You haven’t solved much, but thank you for your suggestions.

They could work for others. They don’t work for us. They don’t work for some like us that I’ve had a chance to speak to.

Best,
Ahmad

There is always a way around the new regulations.

In nowhere it says that the thrid party delivery services fall under the same law.

Had i been an owner then I’ll just pass the charges to customer through mediating directly with the delivery service agencies. Talabat will wave the delivery charges while adding a new page for delivery options and payment since their line of business is pure service and no products are involved. The business owners will get their payment while Talabat will organize the delivery services market and milk their share from them as well.

Its a win win for all parties.

Actually we discussed this with Talabat, they said they cannot do that from a service perspective.

Furthermore, who do you know that will accept a 3.000 KD delivery charge on any order they make?

Let me know!

Best,
Ahmad

This unfortunate situation happened to me recently when I ordered a cake from a prominent bakery in KIPCO Tower.

I was informed of a KD 2 delivery charge when I placed the order.

My cake arrived via a TAXI DRIVER who instructed me to fork over KD 3. When I called the bakery, they mumbled something about it being given to a third party for delivery.

What bothered me more it that a perishable item like a cake was handed over to a random taxi driver with no control on temperature, hygiene, etc.

Note that the delivery was from KIPCO Tower to Kuwait Stock Exchange and took over an hour.

Also note that the cake costs about KD 17.

Needless to say, I won’t be repeating my order from them nor encouraging anyone else to do so.

Anyway, as a big fan of your business, what can I do as a consumer to support you?

Regards,
Ed

This is the sweetest message I have ever had the pleasure of reading Ed.

As a customer, you cannot do much.

Thank you so much for your support though. If you ever have any suggestions or complaints you know how to contact us!

Best Regards,
Ahmad Jafar

Your minimum order amount shows 7.200. Is that not a lot?

If I wanted a dozen fresh chocolate croissants everyday, I would not be able to order it since that costs 4.800.

at least with the new law, I can order and also you will get my order. So is this not also a win-win for both consumer & vendor?

I think customers don’t see the implicit value of having to have people in the kitchen being paid to prepare your orders when your orders to not cover their costs.

Does that make more sense as to why a 4.800 KD order is not a win-win Mr/Ms Th?

That’s exactly what happens on lower amounts due to my cost structure, which many smaller businesses share.

I agree that 7.200 KD is a lot. But unfortunately from that 7.200 KD order, I automatically lose 2.500 KD to the delivery.

Now I have 4.700 KD to work with.

Usually, each order, irrespective of size, has a fixed Overhead rate due to the manner in which I prepare the orders and ingredients cost and labor costs.

This overhead rate which includes the use of the oven as well as the two employees preparing the order and the ingredients comes out to about 3 KD.

So anyways,

Now from the 7.200 revenue, I have 1.700 KD left.

Since I am using Talabat, they take their percentage which normally is about 15% depending on the order type. And that’s from Gross.

So, 7.200 KD x 0.15 = 1.080 KD

Now we subtract the Talabat service charge from the 1.700 KD we had left above.

That gives you 1.700 KD – 1.080 KD = 0.620 KD

So out of your 7.200 KWD order, I have only netted about 0.620 KD, equivalent to an approximate 8% margin.

As soon as you drop the minimum order amount, I start losing money or breaking even depending on the nature of your order.

We do not win on that 4.800 KD order for the reasons above. Even if the Cost of ingredients goes down, I still have to contend with the Fixed O/H rate per hour as well as the Fixed Delivery Rate from the third party.

Finally, I do not get 10+ orders every day like more established businesses and although the Kuwaiti public is interested in new businesses, the curve to actually get into that 10+ order game is steep.

So if I’m only getting 2-4 orders per day…you can see how it does not help my bottom line considering all the other bills I have to pay as a running business.

I hope I’ve brought some clarity to your understanding of how we, as a business, do not win without being able to set our standard on how orders get accepted at our establishment.

Looking at the numbers it looks to me that unless there’s a great demand your business model may not be the best suited for delivery to begin with.. And perhaps you should focus on other outlets which I’m sure you’re doing but I don’t know much about you

You are correct.

I use deliveries to shore up my income.

Naturally I have multiple business models, but I also run a large facility.

Thank you for your honest review though. As you mentioned, I am indeed focusing on many outlets. My largest revenue source are institutional partners. The issue with them is payment terms. The Talabat cash model helps shore up my cash situation which is a necessity for any startup without overdraft cash facilities.

I think if deliveries were clubbed, you could easily win too?

Say you have five orders for Salmiya between 9am-11am and have all 5 orders delivered at 1pm?

Not possible because people don’t want their order at 1 pm alone. The point of Talabat is you place an order and get it within an hour of your order.

Clubbing orders is not the same idea.

I shouldn’t be forced to change my business model because of this.

Upon receipt of an order from the Ministry.

Or when I see more companies changing it on Talabat.

So far, it seems most companies are on my team.

Only problem is, they aren’t talking to each other…and Talabat isn’t allowing me access to all the owners’ numbers or emails to talk to them.

I don’t understand what Talabat’s fear is. We’d all be helping each other by coming together and discussing this at length.

They should affect businesses like these only marginally.

Most restaurants are not that power hungry.

I, however, do run an industrial sized bakery … My electricity bills are quite high…They’re only going to be higher with the new tariffs.

But I’m still a paltry customer compared to true industrial companies etc.

In a free market, businesses should live and die by the simple rules of demand and supply. Let restaurants charge what they want (even if it means 1.5 KD for a bottle of water or 5KD for delivery). It is the customer who decides whether that business will continue with this practice or not.

i don’t know if this will be feasible, but can you set a time block for ordering and time block for deliveries? this may reduce delivery cost if you can do it by your delivery vehicle. collect all orders in a given time frame and deliver between a specific time period. i don’t know your product, but still suggesting , it may be ridiculous but it may work, if you are risk-taker.

Example:
Order time 7-9am, delivery between 11-1pm
order time 11-1pm, delivery between 3-5pm
order time 3-5pm, delivery between 6-8pm
order time 6-8pm, delivery between 9-10pm

Adjust timings according to your previous sales records and statistics.

Just suggesting.

Unfortunately,

Just like the law…though an idea may look good on paper, it cannot be practiced.

Thank you for the concern though!

Someone else suggested clubbing orders.

Unfortunately, this only works with standard orders to diwaniyas and other people who have the luxury of staying where they are as food and other necessities come to them.

Does not work with the vast majority of our orders.

Thank you for the suggestion though!

New random law in Kuwait = An experiment that most likely will fail

I think this law will eventually kill Talabat.com, if a large number of restaurants – not just smaller ones – end up switching to Instagram or other social media apps, as they cannot afford to pay Talabat and take a loss on the delivery fees. As any new law in Kuwait, the actual implementation might take years, or it might be enforced for a while then completely forgotten, like the no smoking law in Malls or the ban on Shisha few years back. Let’s be honest Kuwaitis created the need for food home delivery, very few people these days have the time to pick up their own food or can endure the awful traffic jam every night, paying a half or one KD fee is well worth it for the majority. So I beleive home delivery fees will stay although it might become unofficial and does not show on Talabat or restaurants bills.

BTW checking on talabat.com, not a single restaurant to this moment dropped the delivery charges. Which tells me that none of the restaurants and fast food chains are worried about the law being really enforced. So If was Mr Ahmad Jafar I wouldn’t panic just yet.

I am not panicking just yet, but I can guarantee you that if this law does not get repealed…and they enforce it…I will be in big trouble.

I am trying to be proactive. That’s the hallmark of successful businesses.

So with the new law…

can i just order a Diet 7 UP (.250 files) from dragon city whose current minimum order 15 kd and just pay .500 files for deliveries ?

Mark,

I am an owner of a small business (not out of instagram) that does delivery. Do you really believe anyone will follow these laws? Unfortunately, this is Kuwait we’re talking about. No one follows rules because there is no enforcement

I don’t know, everyone seems to be following the new no smoking in public ban pretty seriously because they’re actually enforcing it. It could be the case here as well and it would be so easy to catch restaurants.

You say what you say because this law does not affect you, and because your company is the reason why companies like ourselves need to have a minimum order amount.

If anything, I believe your company and others like you should also come to the Ministry with us and explain to them how the current business model ensures both our business sectors can make a profit while still being reasonable and offering customers a true free market.

Would you agree?

Speaking of Nata. They do taste pretty good but they where a bit expensive and small for what I felt I payed for. They should be half of its current price if you want more repeat orders.

this…

plus let’s be honest – the people going to suffer most are not going to be the business owners. It’s going to be shittily paid non-kuwaiti employees, to whom all the burdens eventually get passed down to.

This is simply not true. Please do not create ad hoc remarks that are based solely on your experience.

This will affect business owners. I am a business owner saying it will affect us.

I hear you man.

As a startup, I couldn’t afford to drop my price lower than it currently is. If you noticed, we have been actively reducing the prices on the nata specifically in order to bring it down to the .300-.350 range.

I was actually planning on coming down to that range by June.

However, this new law and limited demand have curbed my appetite for lowering prices.

Hope you understand our plan was always to create affordable pastries.

If you’d look at our croissant range, for instance, you’d notice that they’re the most affordable quality croissants in Kuwait.

@Ahmad Jafar I might have a solution for your problem (as well as other owners). Any chance I can contact you?

@Ahmad To be honest I have done ok without having delivery. I do dine in, take out and catering. It was only recently that I was going to start delivery so If this law makes it unreasonable to do delivery then I wont do it. In most countries you will find that very few restaurants have a delivery service. I was surprised to see fast food restaurants doing delivery here in Kuwait. If all us small restaurants stop doing delivery it really wont affect us that mich sonce peope will still order take out.

Hello!

Unfortunately, I do not have a restaurant.

I operate out of an industrial kitchen because I supply very large companies with pastries and baked goods too.

But the cash flow situation from industrial partners is very bad. I use the cash from talabat and other ad hoc deliveries to supplement my cash situation as revenue builds.

We have different business models.

But thank you for your concern! I can see how you’ll be fine.

But there are other firms like ourselves that do not have a central location that offers convenient dine in or take out options.

That’s the crux of the issue. It’s firms like that that are hit the most by this law.

I applaud this law, this is one of the finest laws passed in a long time. This is helping the consumer which is infact the main drive of the economy have more power as well as make businesses more efficient, stop opening restaurants every two bloody feet as well as have businesses innovate to gain consumer’s money which most aren’t because most of the Kuwaiti businesses today ARE BORING they basically are 40% restaurants and 40% cafes most of which look the same and basically are copies of one another, this new law should ( I hope) cause these businesses to fail and make way for new never seen before businesses that go way beyond the ordinary. Businesses should get a grip and rather than sit here and complain like kids THIS IS THE REAL WORLD go out and pull yourselves out of mess and onto the road to success because if you don’t then your better off shutting their door because clearly your passion and dedication (both of which are key aspects of an entrepreneur) is zero. Also I’d recommend a government loan to small businesses that wish to innovate (Ofcouse cafes, restaurants and hair salons shouldn’t be included).

Its about time. I applaud this new law, and I hope it gets strictly enforced. I can’t tell you how many times I’ve stopped frequenting already overpriced restaurants who think they can quietly raise prices without any explanation or justification, unscrupulously give smaller and smaller quantities for the same price, and think no one will notice. To all the owners, suck it up or cope and adapt. Or go do something else. Every area of business has to tackle their own challenges, you are no different. You won’t get any sympathy from people who you regularly screw over.

+1 Hopefully this law will stop people starting more restaurants, there’s seriously more than enough already. I just hope they create and enforce a law to deal with instagram at home food businesses.

When there is market failure the government has to intervene which is exactly what is happening. These business are swindling people’s money using information gaps buy cutting quality or increasing costs (as stated by Murrka) which is market failure, the consumers are too rich to give a shit which shows the consumers not getting the maximum utility for every dinar spent that is also market failure. If market failure is caused by both consumers and producers then clearly the free market needs government intervention to keep the economy stable if businesses disagree with this law then ur being bloody selfish.

Hey Mark, you posted the other day about Ford dealership now going to Alghanim. However today the decision was reversed by the chamber of commerce here in kuwait. Not sure why or how they can do that.

These laws will only help to bring out the best in both world: business & customers.

Only business houses in Kuwait are not used to them and are used to easy-easy-very-easy money!

Actually, this law does NOT affect home businesses and they will continue to be making the most money and have 0 overheads.

So you’re incorrect in your assumption that they will be the ones not used to them and have troubles with them.

They actually have no trouble with these laws. These laws actually help them gain market share and continue their lopsided operations.

same thing happened to all transportation companies last year when the disel price increased, government required all to freeze prices and pay the new 300% increase in fuel. They don’t know what do do when a few people complain. People are not forced to by the food or service, if they don’t like the price they can choose another option.

The government enforced that change but it was enforced against EVERYONE that uses diesel.

So it leveled the entire playing field so all partners could pass the buck.

This law, however, is only being enforced on restaurants and not companies that do delivery, hence it is not as effective in my opinion.

In any market there are external factors that you don’t have control over. They may be a threat for your and they may be an opportunity for others. You either cope and find a solution or you take your things and exit the food business, or at least the delivery market. You put a lot of money in this, you took a risk on deliveries and now it backfired for you perhaps for your own lack of flexibility, but then again nobody can predict such things I guess. And unfortunately that’s how business works.

I honestly would not have a problem had the law made sense.

The law, unfortunately, does not make sense.

If it was also enforced on delivery companies (who are the ONLY reason we have a minimum order amount) then I would have no qualms.

Do you see why I am complaining? It is an unjustifiable external change that could be reversed or implemented more severely to ensure a level playing field.

That’s all I’m asking for.

So, according to this law if I order from Sheraton* a 2.500 KD one cup coffee to be delivered to my office on the opposite side of the road, Sheraton will deliver it for a charge 0.250 fils and a combined bill of 2.750 KD.

*Taking a scenario

Exactly. And Sheraton does not have the right to refuse your order without a valid reason.

And if they continuously refuse your order for a few times, you can easily go to Consumer Protection Services and watch them bring down the hammer.

You cannot raise the prices of the items in the menu as you cannot have one rate for delivery and one rate if I were to buy from Sultan Center.
How about charging a mandatory delivery-packaging rate? As far as the government is concerned, it’s not a delivery charge. If the other smaller businesses were to follow-suit then it’ll become the norm.

Ahmad, your best (and only) bet is escalating your concerns to the right person through the right wasta.

A petition is useless in Kuwait – you need to find the right connection who can provide you an opportunity to make your case to the decision maker.

Good luck!

Twitter is a nice medium to raise issues, but then again, most people see this as “good riddance they already overcharge us”.

Some restaurants on Talabat are already in the processes of changing their menu prices.

Seems to me the law is just here to boost fast food chains considering their sales been decreasing the past few months due to better alternatives.

Sounds like someones master plan if you ask me.

Everything in this country will turn around to hurt the consumer in the end. No businesses ever get hurt, they always find a way around.

I feel sorry for you and wish you luck.
I do not know this guy, but according to some newspaper articles and his twitter account, he is the chairman for the union of restaurants owners. I am not sure if he could help but that is his twitter account :https://twitter.com/falarbash/
best of luck man 🙂

It sounds like his issue is more with the delivery companies rather than with this law. 7+ KD as a minimum for delivery is slightly absurd.

Plus it’s promoting obesity forcing people to order more to get anything delivered. Ha.

If anything I think the owner should be reconsidering his business model (or finding someone who can do that for him if his minimum stands around 7KD, blaming it on delivery companies is an excuse – go after them rather than our wallets, saying that’s not possible is in the end also an excuse. Find alternative avenues, I’m sure hiring a driver would cost less than 2.5KD per delivery).

I definitely support this law and hope it gets enacted, living in a further area of Kuwait, having minimum delivery chargers of up to 40KD for an order is definitely BS and unjustified, especially for established restaurants.

Hello everyone !
Does anybody has a link or a copy of the law in English?
Or may be somebody can enlighten me as which all companies fall under this law?
I have a high-end chocolate and gift store and charging 250 or 500 Fils for my products does’t make sense to me.
If somebody can afford to order 40-50 KD worth of goods, then can very well afford to pay 2.500-3.500 KD delivery charge.
The goods are sensitive, needs temp. controlled vehicle, trained and hygienic staff… this all requires proper attention and has a cost.

Regards…

Leave a Reply

Your email address will not be published. Required fields are marked *

 

WebVue best Website Development Lebanon