TivoGuy was telling me that Aramex was closing down their Kuwait City branch and moving everything to Ardiyah. I quickly sent an email to Rabih who is always kind enough to answer my questions. Turns out its true, Aramex is shutting down the Kuwait City office, this is the email I received from him:
Dear valued customer,
Yes it is true we are moving our operations to Aardiyah since our main location is there and all our operations start from there. An email was sent to all our customers today morning. Another email in Arabic will also be sent by tomorrow.
Trust us that the move is for the best of all our customers: Delivery will be much faster and security and control on non-delivered packages will be much better. Most of all, Management will have more direct control on service level provided to our customers.
We will also open a new location for customer service and opening new accounts in Al-Bustan Mall in Salmiyah before year end inshallah.
Always at your service.
Personally I am going to find it a hassel to drive to Ardiyah everytime a package arrives but I guess I don’t have any other option.
5 replies on “Aramex Closing Down Kuwait City Branch”
You do have another option … let them deliver.
You can have it delivered either to your work place or home.
They moved because they are cheap, first of all it costs less to rent there in aridiya than here in Kuwait city, they probably would just add a section to there warehouse in aridiya and be done with it. I hate aramex they lost so many things, and it takes forever for them to deliver packages to your home. it took them a month to deliver an order that I have forgot to pickup.
anyway i think they have a branch in Salmiya
Dears, please note that we’ll also open a new branch in Salmiyah Al-Bustan center very soon, we have rented the place and we’re working on its interior design. This new office will be for ShopN’Ship customer service supports (opening new accounts and inquiries) and for Catalogue Shopping service. Rest assured that the move is for better service offering to our valued customers. Always at your service. Rabih.