I ordered a Jason Markk premium sneaker solution set and it just got held by Aramex as unacceptable material. Turns out they won’t ship liquid material I now have to send it back, sucks!
2:48AM - Entertaining Kuwait since 20032:48AM - Entertaining Kuwait since 2003
I ordered a Jason Markk premium sneaker solution set and it just got held by Aramex as unacceptable material. Turns out they won’t ship liquid material I now have to send it back, sucks!
25 replies on “Unacceptable Material Received”
..and I thought I was fancy throwing my sneakers in the washing machine. =O
Ooooooh~! [/high pitched]
Can you ask the seller to ship the merchandise directly to you via UPS or Fed Ex? I have a jewelry store on Amazon and ship a lot to the Middle East. A lot of my customers use Aramex. But I will ship anywhere in the world and I sometimes wonder why no one ever asks me to ship directly to them.
just throw it in the washing machine
You can’t do that. It completely ruins the sneakers. I have some very limited sneakers like 200 pairs world wide and no way on earth would you want to put those in a washing machine. The Jason Markk solution set is like one of the best if not the best sneaker cleaning solution set available according to Sneaker Freaker magazine
https://www.sneakerfreaker.com/feature/clean-sneakers/.
Where was it held in NY ?
yup
use fedex or UPS ground. should take a few weeks by SHIP 😀
A similiar thing happened to me… I once ordered a body wrap for my ipod (the one that sticks on the ipod). The box supposedly comes with a spray to put on the wrap before applying it… GUESS WHAT, They emptied all the liquid out and went on to send the package with the empty spray bottle!!!
you could always use the option of USPS mail service if the items from US it takes a little while but surely comes 😀 if u have tracking on it even better 😀
they maybe slow but you get your shipment 😀
“Try USPS” The Post Office asks if there are any liquids, etc when you go in there to have something shipped. I would go with UPS or FedEx because they are fine with liquids. I am in the US and companies tend to go with UPS when they are shipping liquids. The company I order makeup from always ships via UPS for this very reason.
use usws .. i used to order buffalo wing sauces and they delivered no problems
Jiff make a white milky coloured bathroom cleaner “creme” spray… I get it here in Bahrain and it DOES WONDERS on shoes. I’ve cleaned Adidas Superstars, FCUK kicks, nike cortez… even Hugo Boss leather trainers that were caked in mud… you name it. You spray the stuff on and the dirt comes off like new when u use a regular kitchen sponge.
Liquid, perfume, Tobacco and many are prohibited by IATA
Check this link:
https://www.nzpost.co.nz/NZPost/Images/NZPost/PDF/ProhibitedItemsBrochure.pdf
this really sucks.. jason markk’s solution is the best according to many sources. I just checked jason markk’s website, they have a retail shop in denmark and norway and thats where i am going this summer i will try to keep an eye on any shop that might be selling jason mark’s products!
I ordered lenses before 2 weeks and now when i called aramex in Kuwait the guy told me that lenses is sorted under liquids and it might be destroyed!
What the hell & fuckn rulez is this !
How could lenses be a prohibited material, would lenses start a fire on plane!
What a stupidity !
We really got tired with aramex, what is the alternative guys?
bye bye 12 KD’s 🙁 🙁
Dude i once ordered like 850 USD of Car detialing stuff and Aramex held it and then Distroyed it realy pissed me off. the only solution is to have someone send it to you by first class Airmail .
The prohibited part is the Liquid which is not allowed on regular Flights
Mark, I’m sorry to hear about your recent mishap with Shop&Ship! Unfortunately, Shop&Ship does not ship liquid materials, primarily because we have endured many problems with carrying such items in the past due to security issues.
We are currently working closely with our offices in New York on improving this procedure by reducing limitations on shipping liquids, without compromising the security concerns involved. Hopefully, you will soon be able to ship similar items using Shop&Ship.
Again, I’m sorry for any inconvenience this has caused you. To avoid similar issues in the near future, I strongly suggest that you consult this link when shopping online: https://www.aramex.com/news/item.aspx?id=9e86c5df-a80f-4319-af47-df77c8d44db3
Please let me if you need any information or help.
Thanks,
Feras
Feras Hilal
Marketing Team Member – Online Conversationalist
Aramex International, General Services Office
Tel: +962 6 5515111 ext. 1329
Fax: +962 6 5527461
aramex.com
Sorry Mr. Hilal,
But why such a thing like contact lenses has to be prohibited?
I’m really fed up with your service.
Thank you
Same here, ordered creams and body lotions and they keep it in NY. I did search eBay for this product, Mark did you try to order it from sultan center or just ask if it possible to deliver it to their location in the US after they will deliver it to Kuwait.
good-luck man
I don’t know why you are complaining — it states right there in black and white that liquids are prohibited.
I didn’t complain.
Greetings VirusX,
Thank you for raising this issue as I believe it represents a common misconception amongst our customers and needs to be addressed. Our prohibited items list is quite clear in declaring what is acceptable and what is not. Contact lenses, per se, are not listed as being prohibited. Should our New York or London operations receive a shipment containing contact lenses alone, then it would certainly be forwarded without any delay. However, if a parcel contains contact lenses as well as any contact lenses cleaning solution or formula, then the parcel will certainly not be forwarded as the solution is a liquid and is therefore prohibited.
We hope that this information was useful to you, and that it has clarified the issue. Thank you once again for expressing your view on this matter, and we hope that we will be able to better serve you in the future.
Best Regards,
Murad Bdair
Shop&Ship
Customer Account Team Leader
If you need some let me know.