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DHL’s Borderlinx now delivers

Borderlinx is a service in which they provide you with a US and UK forwarding mailbox so you could shop online. It’s similar to Aramex’s Shop and Ship except Borderlinx works with DHL. One of the major complaints about Borderlinx was the fact you had to pick up the packages yourself but now that’s no longer the case since they’ve just started delivering. Plus, while Shop and Ship keep increasing the prices, Borderlinx recently announced a price cut and some of their shipments are now %30 cheaper. If you don’t have a Borderlinx account you can sign up for one from [Here]

Hopefully Aramex will react by reducing their prices or improving their shipping speed.

37 replies on “DHL’s Borderlinx now delivers”

I knew it !!! when they sent me an email regarding my package there was a link where it says: where to ship in Kuwait but the guy in Khalijiya told me that it not true !

I don’t see the 30% cut either I went to the calculator and assumed a shipping weight of 70Kg and compared it with Shopandship.com and they are roughly the same.

You did “Plus, while Shop and Ship keep increasing the prices, Borderlinx recently announced a price cut and some of their shipments are now %30 cheaper.”

Aramex has always been cheaper right from the start. But there are other advantages to DHL.

1) Based in Ohio so you don’t pay the 8% tax. So if you’re purchasing say a the new Retina display Macbook. If you shipped it to Aramex you would pay $196.35 in tax. If you shipped it to Borderlinx you pay zero. So thats nearly a $200 saving

2) With Aramex you now have to pay 5% local taxes on everything plus their KD2 charge. With DHL you don’t.

3) DHL is around twice as fast in getting the items to Kuwait

The only disadvantage of DHL over Aramex is the fact Aramex charge by weight, DHL by Volumetric weight

Mark, how can we calcuate the Volumetric weight of the package before we decide to ship to BL or SNS?

u can’t, u will just have to use common sense to figure out if the item you are ordering is going to be packed in a large box or not. thats the only way. Once Amazon screwed me though and shipped a memory card in a huge ass box.

So DHL never charges by the actual weight only by Volumetric weight?

I ordered a Logitech remote which weighs 0.7lbs from B&H but the shipment weighs 3.1lbs! probably this would have been better with BL.

They started delivering last week.. My first shipment this year with them I was asked to put my address and everything but when it arrived they told me I had to go pick up from Ardhiya.. then my next one the MacBook Pro was delivered home and afterwards I read this. Apparently they just started it, if they’re going to continue or not is debatable but it’s good nonetheless.

Aramex is done for me, too costy for such a slow service, MyUS beats them both anyday of the week.

Here’s what Borderlinx had to say after I complained that DHL did not deliver a shipment. I complained because, the delivered 1 and did not deliver 2 others.

Welcome to Borderlinx.

Thank you very much for your E mail on 29th July. We apologise for the delay in responding to you.

As per your query, the delivery policy by DHL is something we can not overturn, with regret. We have consulted DHL Kuwait on this issue and advised that it all depends on case by case, which is regrettably inconsistence as you correctly pointed out. We do appreciate the frustration and inconvenience this delivery issue may cause you, however, we are powerless to do anything. We can only apologise for the inconvenience this issue caused you.

As you may have realised, we have now put a note to inform customers from Middle East that DHL may ask you to collect your shipment from one of their service point close to your delivery address. To clarify the matter, we can only suggest you to contact DHL and provide them with your address, to clarify the issue with delivery.

Thank you very much for your kind understanding, we appreciate your custom. Please do not hesitate to contact us again, if you need any further assistance.

So do they deliver? I really don’t know!

Based on this post I placed an order last week – ordered a Kindle Fire, a cover for it and an Audio Technica ATH-M50 ear phone and I got delivery today. This was my first order, the package cost me USD70.29 for the courier bit which included USD52.20 for shipping, USD 8.23 duty and fuel surcharge of USD 7.26. The package weighed 3.41 kg. I have not done this before so I am not sure how competitive it is – but this worked well, delivery was well on time and they do deliver to your premises.

Did DHL just cancel the fuel surcharge? I’m checking a pending shipment in my account and there’s nothing about fuel..

Another advantage is that you can order liquids like shampoos and body lotions through DHL while you cant do that with aramex. their only condition it shouldn’t be flammable liquid.

A shipment from the US via Borderlinx and shipped with DHL Express is delayed because DHL Kuwait is not taking care of the Ministry of Health approval. Aramex always did! Don’t know where to go and what to do…

Greetings,

I bought items from eBay & amazon and shipped them through borderline to Saudi Arabia they took huge shipping charges, i paid because i already let users ship me my bought items to their address & before shipping i used their system to calculate estimate shipping charges which was shopping fair amount but when they receive shipment & i asked them to ship that to me they took huge amount from me while asking they provide me some stupid justification anyhow i donโ€™t have other choice i ask them to ship me and paid all the required amount they shipped the items & now almost 20 days i have not received all item through dhl they are delivering me one item every week.

what the f*** service they are providing i am advising everybody please donโ€™t ever use their service.

Thanks.

Hi Mark,
I ordered mk802iiis pocket tv plus air remote it costs around $88 from US and borderlinx took approx 6.5 kd for shipping. It took 2 days to ship from US to here. But still it is showing the customs clearance status. it reached yesterday (saturday-mar-16th 7am) till now it is showing the same message. I called the customercare of dhl they told that 2 working days for clearing and they will deliver tommorow.Does i have to pay anything more , i got confused after reading lots of comments regarding borderlinx in ur blog.

Dhl delivered to my house and there was no charge for that at all.All i did , i paid thru borderlinx site only.

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