If you’re a Viva user like me and are wondering why you don’t have internet this morning, rest assured it’s not just you. Due to a technical issue, internet is down for all their customers.
Viva has been pretty reliable for me so far, so much so that I actually canceled my second Zain line. I’ve been using them for around 10 years now (I think) and I haven’t run into any payment issue or any issue actually. I also love how my phone bill is just 7.5KD a month and that includes 50GB of internet, it’s such a great deal.
Update: Internet is back!
17 replies on “Viva Internet is Down”
Picture of the iPhone X – in fond memory LOL.
lol
7.5KD for 50GB?????
I pay 30KD for 12GB (UAE)
And like 500 minutes talk time and I think 1000 sms
Mark, KD 7.5 post-paid from viva and you are gettign 50gb internet on that package?
whats it called?
Zain is pretty horrible in Kuwait City all morning. I hope they deal with this soon. Its unacceptable!
Mark, could you mention the package(allo, pospaid etc) you are subscribed to. i cant seem to find the similar package on their website
Found it, this is the package i’m subscribed to
https://www.viva.com.kw/en/postpaid-packages-kd-15
I used to pay 15 but they called me up a few months ago and said if i commit to a year they’d make it 7.5 kd a month. So now I pay 7.5.
Is this a special rate plan? How can I request the package you’ve got?
i don’t think so, i’ll try to find it on the website. I used to pay KD15 for it but they called me up a few months ago and told me if i agree to take it for a year the price would be 7.5 a month. So i was like yeah sure go for it.
Update: This is the package I pay 7.5 for https://www.viva.com.kw/en/postpaid-packages-kd-15
Yes yes, it’s a 50% off on postpaid packages for selected customers. Not everyone will be able to get this deal, others get more minutes and internet only.
I have a Zain bolt router it’s great so far. downloaded 2GB in 6 minutes.
Mark, how is the roaming service with VIVA? We may switch the family lines there. Zain our bills are getting silly.
i only use roaming in bahrain and uae and its like 5kd for the weekend basically which is cool
Viva has the worst roaming service. Last summer, when I was in Europe, I tried using their roaming packages and it didn’t work!
Did Viva get rid of the 2GB per day soft cap?
Can we do it again? I had 80 Mbps when it was working again. Now half and less.