After Aramex increased their prices last month many readers decided to sign up with DHL’s version of the same service which they call EasyShop. If you happen to be one of the readers who signed up with DHL and started receiving packages with them could you please post your feedback about them below in the comments. I am curious as I am sure many other readers are to see how they differ from Aramex. Both DHL and UShopWeShip have kept their prices the same.
45 replies on “DHL EasyShop”
I still use UShopWeShip.. been with them for a while now. Prices haven’t changed, and they’re pretty awesome. I think I’ve only lost one or two packages in the past two years which is good for Kuwait standards.
I’ve been using DHL Easyshop after these new rules from aramex and they are super fast and cheaper than aramex
this is the info of my last DHL shipment
Item: Apple Airport Extreme
Arrived in mailbox on: 30/10/2009
Shipped from mailbox on: 31/10/2009
Received on: 03/11/2009
Weight: 2 KG
Paid: 11KD
using the aramex calculator and adding the extra 1KD, thats actually cheaper than aramex and much much faster
only downside is they don’t deliver, you have to pick your shipments yourself
also DHL recently, (after the aramex scam) changed the way they calculate the weight and they will only calculate the actual weight and not the volumetric weight they used to use, I guess to get more people to join them since their old way of calculating the wight was so complicated and would actually charge you more
im writing a post about my experience with them but unfortunately its in Arabic
I just posted a poll on my blog a similar subject! Would be thankful if you could please take it.
I dont know if this is related, new, or existed before; I shipped a package to Bahrain last week and I was told that we had to pay an additional KD2 for costums handling.. that was funny.. i guess,,
for those who read Arabic
https://www.frankom.com/?p=7299
frankom:
we can use google translator
*Mohammed
Great !
Actually received two packages from DHL easyshop yesterday… prices are relatively the same…
the only change is that DHL are now charging only based on actual weight and not on volumetric weight anymore… good news!
In any regular country Aramex would have had to match its competitors lower pirces. Sadly over here the opposite will happen. After a month or so USWS and DHL will end up matching Aramex’s higher price. Thats what happens when there are no price fixing laws, everybody is a cartel.
i have experience with easyshop good service but they sometimes charge custom fee bayan fee …etc even the shipment value less than 100$ !!
i’ll convert to https://www.shipito.com/ they have mailbox in California and they ship by USPS Express (EMS) or Fedex by actual price X 20% discount + 8.5$ paypal fees i’ll depend on it for high value and heavy shipments to get rid of custom fees thingy
I am sticking to Aramex, 1KD extra + 5% if > 100 USD is not that much of a difference to me. The reason is I just had a really bad experience with Fedex, 17KD custom fees! For a freakin iphone case! So yeah never again, Aramex is a god send compared to Fedex and UPS.
I paid KD33 customs today with FedEx but for 4 wheels worth like $800
My case was worth $30…*cries* I paid more than the case itself in Custom Fees! BS if you ask me. But yeah Aramex is good for me atm.
According to frankom DHL is awesome. Never bothered with SHITAMEX so looks like i might have to sign on them instead.
i just paid 33kd for two aramex packages that weighed 3kg and both packages cost around $60 each! total ripoff.
Mass migration to DHL ….3…2…1 GO!!
Seriously I cant wait for 14 days on each damn Bluray package!
ARAMEX = FAIL
Hopefully DHL will take notice and start their own home delivery service. If Mcdonald’s can deliver here…You should too.
*spoiled Kuwaiti*
I ordered a blu-ray movie it took 6 days to arrive at the DHL facility and I paid 3.5 KD for shipping without any additional costs.
Oh DHL seems very good here.. compared to aramex. but yea as some one above said, kuwaiti laws do not restrict the price fixing.. damn! until we have that we have to try and go with the cheapest.
mcdonalds deliver??
@hola
forgot to mention that you have to go and pick up ur stuff they don’t deliver.
DHL easyshop charges according to actual weight and not like Aramex
@Aaref
DHL Borderlinx is just like shopandship from aramex
they charged me KD3.5 for 2 dvds unlike aramex they would charge KD4 and you could receive them in 2 or 3 weeks but with DHL borderlinx you will get them in a week
I PAID 89 KD for shipment weight 8 kg
44 KD for shipping and 45 for customes+clearance+ storing for 2 weeks in Kuwait airways stores arrived Kuwait 18/10 received in my house after 15 days
this issue under investigation by Shop and ship manager because he was shocked when I complaint about that
I received my pair of Jeans last month from Amazon..
Weight 1.1kg
Cost of Jeans 29kd
Cost of Shipping by DHL 13kd
I was shocked but was not in the mood for investigating the receipts but will do the next time i order through DHL
i have a question here…. it’s according what u wrote Mark (After Aramex increased their prices)…. did aramex really increased their prices??
becuase as i knew the weight charges are still the same since July 2008 (1st 1/2 KG is 3 KD & any additional 1/2 is 2.5 KD)…. so i don’t think that what you wrote is correct man.
When you say you have to pick up the items, where do you actually pick it up?
Can the items be forwarded and picked-up from a DHL branch near you?
I didn’t know McD’s delivers!!!!!!!!!!!!!!!! *shock*
Help help help!
i made order for 10 books from amazon on 3 October, i still did not get it .. thier estimation wason 27th Oct.
when i sent them email, they said wait untill 11 NOV it might be in the way, but they advice med to check with my local post office.. i never did that .. and my address i gave was with no Postal.. only with normal address at Hawalli , Salmiya block 12.. now how can i check with local post service as the advised me ?? any one can help me!
pls!
Ahmed
Mcdonalds don’t deliver !!!!
or do they now :S
Mcdonalds apparently delivers in Kuwait City only, last I heard atleast.
/i never tried it but I know someone who had issues:
https://www.noeasyshop.com/
Book by Aramex:
Weight 1 lb
No. of Pieces 1
Package Type Box
Status Shipped
Date Shipped 11/5/2009
Shipment Charges 3 KWD
3KD!.. not 3.5, not 3.5 + 1
I actually paid 3KD only for 1lb
I have another shipment (received): 0.7lb = 2.8KD
.. did Aramex changed their prices??
Thats weird. Documents you don’t pay the new KD1 handling fee but you should have paid at least KD3.5 not 3.
I called them and they said books are not documents!
My recent orders (all delivered, all books, paid exactly the below):
0.65lb = 2.65KD
0.7lb = 2.85KD
1lb = 3KD
3.15lb = 8KD
I am getting confused what are the rules. Will call them tomorrow and ask about these prices.
Aramex will calculate the total weight and then split the money into the shipments calculate your weight it will be 5.51 lbs according to the online calculator its 15.5 KD plus that 1 Extra KD its 16.5 if all your shipments came together then my estimation is right :p
1. They did not come on the same day.
2. 1st lb = 3.5 KD (not less)
3 days is too much, I’d rather pay cheap for aramex than being ripped off with a terrible quality
heya all ,
whats up with aramex ? i just checked my tracking info from the seller to my mailbox and it showed ( delivered ) but its been 2 days and its still not showing in my mailbox ? :S
dam there sooooo slow 🙁
sup
It seems that it’s either Aramex don’t have enough man power to clear shipments from the customs or the customs can’t handle the work load !!
yet still Aramex are not cooping very well as their tracking system is useless ! packages suddenly pop up at your front door without prior notice or even a status update !
Now I’m having 3 packages with a forwarded status and had to contact Aramex to find out that 2 of them are already in the customs and can be out any time (2 days or weeks !)
I Signed up with DHL easy Shop , its really dam , easy all over the internet without even goin to the branch 😉 . i cant wait to try it out 😉 .
i ordered a cybershot through aramex and ive been waiting 2 weeks for it to clear 🙁 . i regret using aramex :S there sooooooo dammmmm slooooowwww.
lets hope DHL keeps me happy 🙂 .
Good Luck Y’all
What I gathered from the comments are:
1) Pricing is similair for aramex and dhl (no advantage to either co.)
2) Delivery a bit faster for dhl
3) Aramex delivers while dhl you pick up
4) Customer Satisfaction higher with dhl
5) High customer dis-satisfaction for aramex
Well from what I learned is that the most important thing is to keep customers happy. If you do so, even high rates will be acceptable.
Gata say, dhl looks like they might be getting a new customer.
DHL is cheaper than Aramex because Aramex calculate the weight of your package also based on the size while DHL just size. Meaning if the package is big it would be more expensive with Aramex.
Fedex doesn’t offer a similar service.
I don’t think there is 1 company that’s perfect for all. As I mentioned before I am using three different companies and might be contemplating a 4th (my us)
DHL/BorderLinx in Saudi Arabia
It does calculate the size, and (the cost is painfully)
I have ordered some items through DHL BorderLinx (Easy Shop) to Saudi Arabia —– very very very high cost and for nothing but silley policy
Here is the rate:
First half kilo = 70 SAR
each extra half kilo = add extra 35 SAR
for volumetric calculation
convert the size into weight:
L (cm) * W (cm) * D (cm) / 5000
then take the higher value of the weight vs. size in kilo
example:
A package which is 4.5 Kilos and the size is
Length = 50 cm /// Width = 40 cm /// Depth = 30 cm
volumetric weight will be (50 * 40 * 30) / 5000 = 12 Kilo
So this package will cost (35 + (70 * 12)) = 875 SAR + Dutty
which will end with more than 900 SAR
Believe it, it happened with me when I purchased a Mother Board from ANTOnline, then UPS Packaged that mother-board in larger cartoon,
The original size of the MotherBoard Cartoon is
34cm * 27.3cm * 8.5cm
Volumetric size = 1.58 Kilos
The original motherboard pack Size converted into weight was less than 2 kilo , the actual weight was less than 4 kilos, the calculation is weight based because weight is higher and that was supposed to be around 315 SAR + dutty, but because of size of the larger cartoon that UPS has used to pack my Item then BorderLinx calculated that delivery as 10.3 Kilo which costs over 770 SAR + dutty = 830 (notice that dutty fees are weight related, because of larger cartoon, even dutty became higher)
The silly thing about DHL/BorderLinx, that they DON’T have repackaging amd they will refuse to open your order and repack it in smaller pack, because it is against thier policy.
So I have ended up paying 800 SAR for empty cartoon – Imagine that.
They told me, it was my responsibility to tell the seller to pack it in smaller cartoon, but the seller actaully handle it to UPS without packing and UPS do the packing up, UPS use larger packs for Items to ensure more safety and to avoid item damages, and how I will explain that to DHL or even UPS.
BorderLinx/DHL people are bunch of idiots, I have even called BorderLinx in USA, and they are never helpfull, they just receive, register then send. they never bother about the customer satisfaction.
on the other hand it is very fast, but only because the carier is DHL. BorderLinx service itself is not professional at all.
I have this crazy ongoing saga with DHL Easy shop. my shipment has been in the US for quite some time and they want me to pay for the demurrage. Secondly, for an invoice value of USD19, they have stated it as USD 225. Even the others they have inflated the prices 10 folds.
I have been communicating with them, even sent the invoice copies but to-date no response.
Now they have increased the shipment when the value of the items total around USD90 and the shipment charge is USD256.
I have been trying many times to contact them but there is no response to these ridiculous rates and demurrage etc.
My very first encounter, since I have been a customer for a long time.