How to clear “sensitive” items from Kuwait Customs

Last week I had a shipment of wireless surveillance cameras get confiscated by Kuwait Customs. For some odd reason they’re cracking down on the import of any kind of surveillance equipment and to get an exception you’ve got to do a small runaround. This post will show you how to get that done quickly.

Aramex passed me my package clearance paperwork on Wednesday and I headed to the Kuwait Airport cargo area the following day. At first I thought clearing the package was a similar process to clearing other packages from customs so I printed a map I had created and instructions I had posted a few years back and started using it as my guide. But I quickly found out that was the wrong process for this case and instead I needed to head to the Aramex office in the cargo area.

[Google Maps]

The Aramex office is located right at the other end of the cargo area and you need to walk there under the sun since there is no shaded pathway. I highly recommend you go there in shorts, a tshirt and a baseball cap. Seriously it’s a miserable walk. Once I got to the small Aramex office the guy there signed the documents and told me I should head to another office back on the other side of the cargo area where they will have my package. So I walked back in the blistering heat and quickly found the second office by asking someone. Once inside I handed my paperwork to an officer who then went to a back room and brought out my shipment. He filled up a bit of paperwork, handed me one of my cameras from the box (I had ordered 3) and told me I should now take the paperwork and the camera and head over to the Kuwait security department near the VIP airport.

[Google Maps]

I walked back to my car and drove around the airport twice until I found the building. It’s located opposite the long term parking lot but to get to it you need go in by car from near the airport arrivals entrance. Once I got to the heavily protected compound (it has high walls topped with barbed wire and security cameras pointing in every direction) I then had trouble finding parking space. They have a tiny parking lot that was fully packed so I was forced to park in a no parking zone right next to a your car will be towed signed. Once inside I headed into the first building but turned out it was the wrong one and needed to go into the second white building that was a short walk away.

I went inside to this second building and headed up to the first floor and then walked all the way down to the end of the corridor and into an office on the left side (before the couch). There were two officers sitting, as soon as they saw me they told me I needed to go into another office two doors down on the left where someone would fill in a request for me. I did that and came back to him and he looked at my box and asked me why I got the camera? I told him I wanted to be able to monitor my apartment in Lebanon while I’m in Kuwait. He was like why didn’t you buy it locally? I told him I couldn’t find this specific model locally and it’s always cheaper online anyway. He was like ok, go next door and photocopy your civil id card and come back. I did and two minutes later I get back only to find the officer gone. The second officer who was sitting on the couch told me he’d be back. 10 minutes later some other officer comes and decides to finish up my paperwork. I had to write a letter stating that I was planning to use the cameras for personal use and then had to sign it and give it to him. He then finalized my paperwork and I had to go back to the Kuwait Airport cargo area back to the office that had my package. I showed them the paperwork there and was then allowed to take my cameras and leave.

While there I noticed a variety of other cameras that were held. One guy I met had ordered a helicopter with a camera built in while I noticed another guy was trying to clear a spy camera. So if you’re planning to order any kind of surveillance camera you should know there is a high probability it will be held right now but clearing it isn’t too difficult. The whole process took me around an hour and a half but should take you less now that you know where to go.