Whats up with my luck? Thursday I suddenly felt like pizza and ordered from Papa John’s only to end up in a fight with them because over an hour and half had passed and my pizza hadn’t arrived yet. I decided I would never order from Papa John’s again.
Tonight I placed an order for pizza from Dominos. I placed an order at 8:33 and they told me I would have it within 30 minutes. 9:03 the pizza was still not delivered. 9:11 I get a call from the driver, he is around a block away from my house, less even like 100 meters away. He was lost and I explained to him how to get to my place. Take a right and get onto the main road, then take a left and another left. Very easy directions…
Thirty minutes later and the guy was still lost. Everytime I told him to take a left he takes a right, go straight he takes a right, U-Turn and he takes a left. The guy was a complete idiot. I just called and canceled my pizza, told them its been over an hour snce I ordered the pizza and over 30 minutes on the phone with the delivery guy and he still can’t follow directions.
I just called Papa John’s and ordered a pizza from them. I can’t be pissed at both Papa Johns AND Dominos… I have to still eat pizza from somewhere…
note: The guy was an Arab and I was talking to him in Arabic so it wasn’t a communication barrier.
Also while writing this post the Dominos manager called me and apologized. Told me what happened was unacceptable and that before anything they want me to be happy. He told me he would call the Dominos branch now and have them resend me the pizza and it would be for free. I told him thanks but I had already ordered from Papa John’s and thanked him for his call. He was like what can I do to make it up to you, I told him by calling me and apologizing you made it up and I would order from them again the next time. He apologized again and I thanked him and hung up. Thats good service.
update: Papa Johns told me the pizza needed 45 minutes, it arrived in 40. They must have sent me their best driver because he didn’t even call to get directions. Glad my pizza curse is over with.
19 replies on “The Pizza Curse”
u a pizza hut hater?
Now that is one hell of a story with pizza! Your luck is strange, thats good that the Dominos manager called you, and the Papa Johns didn’t have any problems!
hmm is pizza italia still there…
(after checking the related entries)
i am a dominos dedicated customer… very good and clean service… and the pizza is just pizzalicious.. i love their cinnistix and the garlic bread…. now my mouth is watering for some mmm
Domino’s Pizza is the best, but you already know that Mark from experience.
Mark, on Mondays it’s 2 for the price of 1 special in Domino’s Pizza. How awesome is that?
Eh damn removed comment. Well Pizza Hut still rocks, but you still have that phobia of the cockroach in it eh?
what I know is that lebanese in not arabic .. so it must be a comunication error
yaa i like dominos, whenever something is wrong the manager always calls to make sure what was wrong.. amazing service..
what a story!
“I just called Papa John’s and ordered a pizza from them.”
it’s actions like this that keeps places like with no customer care in business , you should not have done that, SHAME ON YOU!
You live in a congested area.
I bet the Papa John’s manager is laughing all the way to the bank 😛
u guys don’t have Pizza Hut in q8?
I tried Dominos pizza (Dubai) and had to throw it after the first bite. Pizza Hut is pretty good and usaully arrive on time or sometimes even earlier. I think the delivery is good coz they have an account with them so that everytime you call u don’t have to give your address, they have it in their system.
errr.. we have it .. and everyone agrees it sucks.. thats why nobody mentioned it.
man..u get treated like royalty!..now i want my very own blog( a big blog i.e.)..one thru which i can get ‘free stuff’ and the like..
dude my blog has nothing to do with this. thats just how their customer service is.
well..i was bein sarcastic..its great that ur building awareness..(or as i wud say it) “shedding light” on the rights of a consumer…when u pay for quality…u expect it! (& it sure does include customer service)…the better the service recovery..more chances that u will go back to the co. again! (nice job marky)
What a drama !
I got bad news, pizza italia in bayan is closed 🙁
anon, we have Pizza Hut and I fucking despise it. I despise it!
When I order my margarita pizza(cheese and sauce) they always, always burn the cheese and their delivery workers look drunk.
Also all restaurants nowadays know your address just by using their caller ID thingy.
I’m currently going to stop ordering pizzas though, I’m switching to Shrimpy’s(aka shrimby, hehe). I love that fisherman platter.