Tag: zain

Last week I was at Boots and purchased two bottles of medicine at 880 fils each. When I went to pay the total was KD1.750. At first I thought Boots rounded up because the horrible mathematician in me calculated 880×2 to 1.740 and I was a bit bothered. But, the total instead was 1.760 and Boots had rounded down to 1.750. Then last night I decided to pay my phone bills, I’ve got two lines, my main line is with Viva while I have another line I don’t use as much with Zain.

My Viva bill was KD 17.502 and I ended up paying that exact amount with my knet card. On the other hand, my Zain bill was KD 1.994 but the Zain website refused to let me pay 1.994. Instead it kept rounding up my total to KD2.000. I tried to manually fix it but it would keep changing it back to 2.000 and in the end I was forced to pay that.

It doesn’t sound like a big deal, I mean it’s just 6 fils but if Zain are doing this with me they’re most likely doing this with all their customers. To give you a bit of perspective, they have over 45 million customers across their network and if they’re taking 6 fils from every customer then thats an extra KD225,000 profit every month!

Update: A reader made me realize the extra 6 fils goes back into my Zain account as credit. No idea why they’ve complicated things.

Zain have just started an interesting project, they’ve found a creative way of using instagram to tell children stories. Their first story is called Zain and the Stars and you can read it by going to the instagram account @zain_andthestars on you phone. Once you open the account you start reading the story by scrolling down. They’ll be uploading a new story every month under a different account with the hope of having a large library of good Arabic books by the end of the project. Whenever there is a new story they’ll be announcing it on their @zainkuwait account but for now, check out their first one by visiting @zain_andthestars from your phone.

Note: The stories are in Arabic

Last week the website Open Signal published an article on the state of LTE around the world. With the article they shared some date including LTE coverage around the world and LTE speeds around the world. When it came to coverage Kuwait was right on top of the list tied in 3rd place with Hong Kong. The only other countries ahead were South Korea and Japan. On the other hand when it came to LTE speeds, Kuwait’s speed landed at the other end of the list with an average download speed of 7Mbps placing it in 63rd place out of 68 countries. The only countries that performed worst were Bolivia, Saudi Arabia, Pakistan, Costa Rica and Iran.

Now the more interesting information is the breakdown of the local operators by Open Signal. The operator with the most local coverage was Zain with 87%, Viva with 85% and Ooredoo with 84%. When it came to download speeds, Ooredoo averaged the fastest with 8Mbps, Zain with 7Mbps and Viva with 6Mbps.

Check out the full world wide results by clicking [Here]

According to a Zain press release, Zain and Uber have partnered up to offer Zain customers discounted and preferential services when using the Uber platform. The service is already active in Bahrain, Jordan and Saudi Arabia but according the press release, Kuwait is next. If this isn’t definitive proof that Uber is coming to Kuwait I’m not sure what is. [Link]

Thanks Musaed