The post office has been closed since the start of the pandemic but it looks like they’ll finally be opening up on June 21st.
Even once open expect a delay in getting your package since they’ll have quite a backlog to go through. I saw the video above yesterday which is exactly how I picture our mail sorting facility on the first day of reopening.
Private couriers are also struggling with a backlog of orders while being understaffed, so be patient with them as well.
35 replies on “Post Office Reopening June 21st”
I feel sorry for the guy who’s planning to deliver my kettle bells.
Does anyone have any idea how long it takes a courier package to get through Kuwaiti customs nowadays?
Not much slower than usual, maybe 2 or 3 days tops.
My package with aramex has been in customs for 7 days 🙁
Mine as well, it flew in on the 6th and said it was expected to be cleared on the 8th. I haven’t received any information about it. I just sent them an inquiry and hopefully I’ll get some insight on whats happening.
Q, I see you left your comment on the 7th.. did you receive your package yet? How long did it take to get through customs?
Had five packages in total (june)
– customs processing on the 1st, cleared on the 8th, delivered on the 9th
– customs on the 2nd, cleared on the 11th, delivered on the 12th
– customs on the 9th, cleared on the 12th and delivered the same day
– customs on the 7th, still clearing until now
🙂
I ordered 5 items including a Tablet PC on 9th March 2020 from WISH.COM and they arrived in Kuwait on 13th March 2020. (Online tracking)
So far no message received from post office.
I don’t know how to proceed further. Will anyone let me know how to check further.
Hi , I am also confused how to recieve products I bought from wish
Can u pls provide a follow up
Did u recieve ur items
Pls reply and explain
Pls provide a follow up did u recieve ur items and how
No. No message received so far.
But when I checked the tracking, it is showing the last destination in China.
So my items still to be arrived in Kuwait
I may receive them once all flights starts its operations
Hallo! I ordered a package from Germany (German snail mail not DHL courier) but have not received any notification that i can collect in Kuwait. It has apparently been in Kuwait since 1 June. I dont have a tracking no this side, only one from Germany. Where do I start in locating my parcel 😭
Based on your post box office number, you can go to the respective post office and check it out. In case your post box number is Safat, you got to go to the Safat post office which is opposite the Telecommunication tower in Kuwait city. If it was send by EMS, the package will be delivered at Hateen PO. In case nothing works out, go to the airport sorting centre and try checking if it is there.
Same experience as Mark. I had a package scheduled to arrive on 2nd of June (by the latest) and ended up being delivered by UPS on the 5th. Not too bad considering the situation.
You had a package by UPS arrive on the 2nd and you got it on the 5th? I have a package that arrived on May 14th and still haven’t gotten it yet.
I sent them an email at: [email protected] with the tracking ID number saying that my order was late 😛 Don’t know if that had anything to do with it arriving so quickly. Give it a go if you haven’t already
Ironically I’ve been defending them on reddit today telling people to be chill that they’re understaffed and have a backlog of packages they need to deliver cuz they were closed during the lockdown. So I just sent them a piece of my mind since I have an espresso machine and grinder thats been in Kuwait since May 14th and still not delivered.
update: they delivered it today, thanks for letting me know about your package!
Did you pay any customs fees with uPs?
Yeah 41KD for items worth around 2,000 euros
I have a Posta Plus parcel from Dubai, shipped on 25th May still nothing and nothing on their website.
I’m expecting a parcel from Posta Plus from Dubai as well, shipped on 17th April. So hang in there, bud😂
wow they are throwing and walking all over it.
Can I take a parcel/box the post office and have it sent to the UK and which would be the best one to take it to.
If you have an idea on the opening times that would be great.
Thanks
Julie
ALL post offices in Kuwait are closed and are expected to reopen by June 21st, did you not read this post?
Or better option would be to use a courier service, but I don’t know if they accept any packages from people now.
I don’t recommend Kuwait post, unless you’re using EMS.
During this pandemic, some companies proved their negligence to customer service, like as useless as it gets. talking about Xcite, PostaPlus, Water Souq Etc. [talking of with real-life examples].
I think I have only been to a post office once to mail a letter and took a friend to a big one close to the port. Does anyone know if the Kuwait Postal System employees foreign workers or Kuwaitis only? Just curious.
The govt. postal service should look at emptying their current mail holdings NOW- send out outbound overseas mail and designate times for stored inbound mail to be picked up. No mail to be accepted until the govt lockdown is lifted for that sector. Once lockdown is lifted the mail system will be CRAZY busy, take the time now to create space and order. You will not have that luxury after lockdown ends.
Mark do you have any idea on how custom fees works?i kept hearing there is a 5% fee (which some say they don’t have the right to take) and many other stories of “they should only take this or that from you” so I’m in a kind of dilemma. As this might need a long answer i would suggest to make this into a full blog story if possible to help other people. Thank you
customs fees are 5% of the cost of the goods + the courier charges a custom clearance fee which varies from one courier to another. some goods like laptops don’t have custom fees.
Any idea what is the new working hours for the post office? Also, does anyone know the whatsapp no. for the Hateen post office,
hey, my package arrived to Kuwait on the 4th of May. on the tracking website for the Kuwait post, it says in the next office section: Kuwait mail sorting center and the last update was on the 24 of April. is there an office I can contact or someone to know if the package is ready to pick up. I am really lost can anyone help, please
You can’t call or pick it up, the post office is still closed.
thank you for your respond