Just a quick update, if you’ve ordered something online and shipped it to Kuwait via snail mail (USPS for example), you now need to pick up your package from Al Sadiq and not Kaifan. They’ve changed the pick up location and here it is on [Google Maps]
Thanks Meshari!
34 replies on “New Location for Picking Up Mail”
Has anyone tried this? Is it the same old process or have they streamlined the process with this new location. I only ask this because they promised fasted recovery times back when they announced that they’d be moving to Al-Saddiq.
With the old process it always takes a minimum of 20 mins wait to receive my package.
It took about 15 minutes
Steps as follows:
– You give them the tracking no. they check it and let you know that if it is there, you get a number and wait while they retrieve the package, that took about 5 minutes.
– After I was asked to get a 1 KD [CASH ONLY] stamp (which I did while waiting) a guy took my Civil ID and printed a paper that I had to sign saying I received my package (before clearing it).
– Went to customs to get the clearence paper.
– Paid 2.5 KD to Global [Knet/Cash] took the paper back to Customs.
– Customs checked my package and asked where it came from, a small chat then I left.
Overall the process is easier now and goes from left to right, Suddiq is closer in general to everywhere in Kuwait than Kaifan and also less dense, that place before was next to the University and Shuwaikh and I used to dread going there.
Got a parcel last week,same procedures as stated above.
So in my case my aunt sent me a parcel from Doha, Qatar and on web site it states that it’s been received at alsudeeq. I was wondering if I have to pay cash too ? Or zero KD ? Because I didn’t order it it was sent by my aunt there. Plus it starts from C . Will they deliver it at home or should I go pick it up ?
Yay, one more place for my mail to get lost in! On a serious note though, thanks, this is really helpful.
I dont understand. All my mail from USPS or anywhere in the world is delivered by Kaifan Post (where I live) directly to my home in small white cars. I never visited the post office, as everything is delivered to my home. Please tell me why do you have to pick it up then?
If it the tracking start with an R it gets delievered to you or you pick it up from your area or local post office.
If it starts with a C you go to the central office, usually the C is faster but requires customs.
Hey, what do you mean it gets delivered to you? I have a package that arrived to Kuwait that starts with R (royal mail), will they deliver it to my office?
Well.. There are 2 locations i.e al sadiq and Al Hateen( for express mail or mostly tracking no’s starting with “EE”
In other cases..the mail if proper address will be sent to thier respective areas’s postoffice and apparently they will “call” once your shipment arrive
From what I know they moved everything for Kaifan to Hateen, and now from Hateen to Sadiq
I was there last wednesday and they said i need to check salwa postoffice as thats the address i gave..but im confused becoz there is no postoffice there..
Would appreciate any help tho!
I live in Salwa, and whenever i order something online (usually through ebay) my post comes to the Bayan Post office and they will call you when the post arrives. I suggest you check there. This is the number I have – 25387660.
However, I have had a lot of trouble getting my posts when sent from any other European country or local posts sent from America.
Hateen is for EMS (Express shipping)
Suddiq is for Regual mail that does not get delievered to your area (Letter C, packages greater than 2 kilo grams).
So in my case …they asked me to go to salwa postoffice..there no post office there..so where do i go?? Salmiya??
They usually call you to pick up your mail if it arrived, if your number was included in the package.
Salwa had a post office years ago but it closed down and moved to Bayan, later on they moved from Bayan to Mishref.
So check in Mishref for your package.
This is all getting too confusing. Why can’t they just put all the mail in one place??
It is very confusing and everytime it gets more confusing, my package came from Austria otherwise I would’ve used a proxy mail forwarding service.
Mail should be a community focus service but unfortunatly here it is lacking the fundemental structure to make it reliable. You can’t check tracking if you send a mail. nor you can check weither it landed in Kuwait or not so you play a guessing game.
You can check here
It shows my package arrived since the 13th of sept in salwa !!anyhow will check mishref as well..thanks.
i live in Salwa, all my parcels for the past 3 years go to Bayan Post Office 🙂 opposite the Mcdonald’s and burgan bank. it’s revamped also, bran new interior and doors etc.
Anyone know the timing?
It says 1pm to 8pm on google maps although I think they meant 8AM TO 1PM
Thanks!
Sorry for offtop.. Dies anyone know what to do if they lost my parcel in Kuwait? Whom to call or email? Thanks
Hi! I’ve just tracked an order and its ready to pick up in the sudeeq 82,is it the same alsadiq mail office?
Hi, I have a package around 3.2 kgs from the US shipped on Aug 27, tracking No. starts with CH. In the USPS Website, it says “Transit to Destination” since Sept 3 and on MOC website in “Kuwait Mail Sorting Center” since Aug 31. I have been to Siddiq Post Office 3x already to check my package but they are saying to check again next week. Does it really takes around 1 month to receive the package? I think my shipper did not include any phone number in the package and I think this causes the delay.
I’m facing the same issue right now! It reads that my package arrived to KWT Jan 31 and I still didn’t receive it or have anyone contact me about it!!! I just wanted to know if your issue is resolved now? & what steps did you take if you received it?
I have the same problem. do you discover?
I have mail (normal mail-i ordered stationery weight about 300grams) and almost 1.5months still at Kuwait sorting mail
i go to post office twice and still not receive there, what to do ? if that is still in custom, from where i can collect it please help.
Hello, I have same issue please what did you do?
anyone knows the timing of this pick up center
10:00 Am to 2:00 pm
my package arrived to KWT Jan 18 and I still didn’t receive it or have anyone contact me about it!!! I just wanted to know if your issue is resolved now? & what steps did you take if you received it?
Hey, did you ever get your package? If so, how?
Hi, There is a parcel (document) for me from UK by Roal Mail. As per the track, it shows it has already been delivered at Kuwait Mail Sorting Center on 24th February, but I checked at my local post office and it has not been delivered. When I went to Hateen post office, no one even responded. only one word go to your area post office.
Is anyone able to guide me on how to get my parcel and from where to get it?
I live in Salwa.. Any idea where to go now to get my package? No one contacted me or called me. Also, how long will they keep it before they discard the package?
I got a parcel from the UK and apparently it is here in Kuwait somewhere.
I went to Shuwaikh Industrial (where it is supposed to be) *5 times and it wasn’t there. It starts with UB****GB which cannot be traced and I went to Siddque, Kuwait City and to all other post offices possible but it’s still not there. The only place remaining is Meshayal Sorting Center and this is honestly too exhausting.
Kuwait needs to streamline their postal services.
Can someone help/refer someone who can help?