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Food & Drinks Reviews

Trying the Food Delivery App Cari

Last week Cari, the new food delivery app soft launched in Kuwait. It was more of a beta launch than a soft launch since the app was constantly crashing at first, there were barely any restaurants and there was no sign of one of their most aggressive features which was 30 minutes delivery. Since then there have been at least two software updates sorting out the bugs so I decided to finally try them out.

Inside the app there are two main categories, one for all the restaurants and then another one just for restaurants that offer 30 minutes delivery. I decided to try out their 30 minutes delivery by ordering lunch from BBT. It wasn’t the most scientific experiment since my office is only a couple of blocks from BBT in the city, but I also wasn’t trying to make Cari fail the test or anything. Here is how the timeline looked like:

12:06 PM – Order placed
12:14 PM – BBT started preparing my order
12:29 PM – Driver arrives
12:31 PM – Order delivered

My order took 25 minutes to deliver from the moment I placed the order which is pretty cool and fast.

Right now they’re also not charging a delivery fee which is great for us. Not sure how long this is gonna last but it gives us a good reason to use Cari for now at least. There aren’t that many restaurants on the app that offer 30 mins delivery, in the city, there were like 10 only and they were either burger or coffee places.

As of this post, Cari still hasn’t officially launched so if you want you to try it out you need to click the download link on their Instagram page @getcari and follow the instructions.

Update: I’ve been told that the official launch of Cari will be happening today

Update2: They’ve officially launched, here is the direct link to the app on the Google Store and Apple Store.

24 replies on “Trying the Food Delivery App Cari”

Patiently waiting for this post to be invaded by the Cari marketing team… Maybe you gotta repeat his name 3 times before he appears.

I know right? ๐Ÿ˜‚๐Ÿ˜‚ I feel bad for that poor Ali ๐Ÿ˜‚ at least the Anonymous guy who ranted about him would have stepped ahead and told us the whole story for us to know what actually happened ๐Ÿคทโ€โ™‚๏ธ He kept hiding his name though ๐Ÿ˜‚ I still think it was just a spam.

I didnโ€™t know itโ€™s launched by the same team who created Carriage. Maybe worth mentioning in your post ๐Ÿ˜Š

I know right? ๐Ÿ˜‚๐Ÿ˜‚ I feel bad for that poor Ali ๐Ÿ˜‚ at least the Anonymous guy who ranted about him would have stepped ahead and told us the whole story for us to know what actually happened ๐Ÿคทโ€โ™‚๏ธ He kept hiding his name though ๐Ÿ˜‚ I still think it was just a spam.

Ordered and it took 35 minutes which led to me to delete it (vs promised 30).

Also, side note. Tried bbt for the first time today. How does anyone like it? Absolutely inedible

So you deleted it because they were late by 5 minutes (even though itโ€™s free) so you can now go back to paying 1kd for slower delivery? Sounds like a great idea.

I mean for a company boasting about a 30 min or less delivery they didnt really deliver on that promise. Plus restaurants are extremely limited so not really an enticing group to choose from

It really was the driest flakiest and horribly tasting burger ive bad in my life. Ive tasted burgers all around especially the LA style burger they are trying to copy.

I believe that complaining in case your experience was something like โ€œPromised 30 mins and delivered after 45 or 60 minsโ€ which actually is exactly what Talabat does after charging you 0.850 or more, that would have made more sense ๐Ÿ˜‚๐Ÿ˜‚ stop complaining about 5 mins delay I am sure the driver might be looking for your building ๐Ÿคฆ๐Ÿปโ€โ™‚๏ธ at least accept that you know that even if you paid for the delivery charge on any other platform, the delay itself would have been more than 30 mins. Talabat got a hit so you decided to create your own 30 mins category but aren’t able to deliver in less than 50 mins even after takin the delivery charge so I think this is a great competitor they got and at least appreciate the fact that someone is here to cater you. Man they just launched and you are complaining about the list of restaurants, at least they have started with quality restaurants dude. Such a lame excuse. If youโ€™re being paid by โ€œthemโ€ let me know ๐Ÿ˜‰

The app is an exact replica of the Get Dukkan app๐Ÿ˜ญ I believe itโ€™s by the same developers. Honestly Get Dukkanโ€™s app it self was horrible and now some one using the same app structure does not make sense

I swear Mark your comment section is so cursed.

Folks really complaining about FREE quick delivery from a new provider that will increase competition.

I ordered Lucky Bun last night and it came in 18 minutes from placing order to driver calling me!! The place is close to me and was not on their 30 minutes delivery list.

I agree, perfect service, ordered slice within my living area using Cari and they delivered in within 15 min. Other apps always take close to an hour for almost everything. Not sure if this excellent service will last lol, but for now loving it !!!!

This delivery platform has failed mainly due to its lack of transparancy and a dubious approach of exploiting restaurant business partners and customers and possibly, its own employees.
Their Partner’s page appears to be rigged to conceal sale information and hidden costs that are never revealed. Cari Account managers are put under pressure to push this faulty business model and actual aspects of business relationships with partners are only carried out with big restaurants and chains who can take them to Court.
Cari has taken money for onboarding charges from small businesses and then abandoned them.

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