Kuwait Airways just won an APEX Five-Star award for outstanding passenger experience. That may come as a surprise, depending on how you feel about them, but according to APEX this was based on “neutral, third-party passenger feedback and insights.” So not one of those awards you can buy just for PR purposes.
Etihad Airways and Gulf Air were two other airlines from the region that won an APEX Five-Star award. Qatar Airways and Emirates were strangely were not listed. Not sure why, but both did win APEX Best awards:
Best Entertainment: Emirates
Best Cabin Service: Korean Air
Best Food & Beverage: Qatar Airways
Best Seat Comfort: Eva Air
Best Wi-Fi: Delta Air Lines
APEX stands for Airline Passenger Experience Association and they were the first airline rating program to based solely on certified passenger feedback. The last time Kuwait Airways won an APEX Five-Star award was in 2021.
15 replies on “Kuwait Airways Named a Five-Star Airline”
Weird, since their flights are usually late and all other features such as food and entertainment do not compare to Qatar or Emirates sill.
Wonder if its just Kuwaitis rating them in the survey?
What? Who’s rating them? The only benefit of Kuwait Airways is direct flights and even that is reflected in the ticket price.
third party passenger who you can’t buy apparently. xD
This applies to everything: “Everything has a price tag in this world”
For the same price, I can be more comfortable on Qatar Airways. Kuwait Airways planes are small and they pack the seats in economy.
Kuwait Airways has improved significantly. I’m not surprised. Specially this award comes from a non profit organization.
Flying with Kuwait Airways is an absolute delight. The elegant cabin design and luxurious comfort make every journey feel special.”
* “The hospitality of the crew on Kuwait Airways is truly outstanding. Their warm smiles and attentive service make you feel right at home from the moment you step on board.”
* “I love how Kuwait Airways seamlessly blends modern aviation with a beautiful touch of Kuwaiti heritage. It’s a journey that feels both sophisticated and authentic.”
* “Kuwait Airways truly goes above and beyond to ensure a smooth and pleasant travel experience. Their professionalism and attention to detail are second to none.” I am 22 years in kuwait and i travelled with kuwait Airways only.
What next? T4 wins Airport of the Year? 🙄
Lol, what’s wrong, you forgot the value of kuwaiti dinar 😁
Glad their efforts started to get noticed.
Wishes for great success.
Kuwait airways aircrafts and crew services to South Asian/SEA countries leave a lot to be desired. If I am not traveling urgently, I will always prefer taking Emirates/Qatar over KA.
True
Kuwait Airways is best 👌
Kuwait Airways has been has an amazing experience the Blue Bird been flying around the world since 1992 and its regaining its position as no.1 in the Region and Top 5 in the world like how she did for more than 3 decades