
You won’t believe what happened to me today! Yesterday I picked up my BMW from the dealer and as I mentioned before, the car overheated just before I reached my home. Today morning I was supposed to pass by the dealer to give them a piece of my mind when on the way while driving on the Gulf Road my car overheats again! I parked the car in the Green Island parking lot and called a friend who got a tow truck to come pick up my car. We took my car to the BMW dealer and I go up to the guy who had taken care of my car and told him that after I left the dealership yesterday the car over heated and today on my way over it also over heated. He was very cold and didn’t apologize or anything, he took my car keys and told me to wait and then left.
Fifteen minutes later the guy comes back and tells me your car needs to stay here you can leave now. I was like what do you mean I can leave?? What about my car, how long does it need, whats wrong with it? He was like they are checking on that now. I was like ok but I need another car, I have work and things to do. He was like you can talk to the manager so I do.
I explain my situation to the manager, I tell him I brought my car in because of some strange vibrations and after paying a shit load of money I take the car back and suddenly its over heating. I tell him its a fault from their side and they should give me a car to use until they fix their mistake. He tells me its not their mistake and its not their responsibility. He tells me its very normal for a car to over heat and it can happen to any car at any time. I stood there in shock, other then the fact that no one apologized to me but now the guy is telling me that the problem is my fault no theirs! What car built in this century still over heats?!? Maybe if it was 1985 and I was stuck in traffic I could imagine a car over heating but this is a 2001 BMW and its over heating without any traffic!
I end up leaving the place thinking about how much I hate BMW and the dealership. When I was thinking of selling my car I was thinking of maybe getting a BMW Z4 or a Land Rover LR3 but now I am thinking about how I never want to buy a BMW ever again yet alone anything from this dealership.
A few minutes ago I get a phone call from BMW, they tell me they found some leak and it will cost KD320 to fix. I was like excuse me? No thank you, please don’t touch my car I will pick it up tomorrow and go fix it somewhere else.