I noticed something recently with my Aramex Shop&Ship mailbox which actually pissed me off until I got a phone call awhile ago explaining to me what was going on. For the past two weeks I’ve been buying a lot of stuff from Amazon and eBay. The problem I was facing was that I would have lets say four packages in my US mailbox waiting to be shipped to Kuwait but then Aramex would only ship one of them. This usually happens during periods of time when people shop online a lot like before Christmas or Eid so it didn’t make sense why it was happening now. Now what confused me with all of this is that the rest of the packages ended up shipping the next day but then all four of my packages arrived to Kuwait at the same time. It didn’t really make any sense.
So after a few emails complaining I got a phone call today from Aramex and it turns out they’ve done something new. Basically they only have two cargo flights a week out of the US. This is why they ship the stuff to Kuwait twice a week. Two weeks ago they struck a deal with Kuwait Airways where they are now able to ship some items to Kuwait on their planes which from what I understood are daily flights. Aramex is limited by the kind of mail and the amount of mail they can ship on those flights so thats why they were “choosing” what to send from my packages. Anything that can’t be sent on those daily Kuwait Airways flights remains in the mailbox until a cargo plane is available to take them to Kuwait which is twice a week.
In short, some of the packages from now on will ship the day after they arrive to the box while others will continue to be shipped only twice a week. Thats pretty cool.
Note: For those of you who don’t know what Aramex Shop&Ship is, its a forwarding mailbox which Aramex sets up for you in the US or the UK and any package that gets sent to that mailbox gets forwarded to you here in Kuwait.