
Around two weeks ago I took my BMW to European Center (markaz oropee) in Shuwaikh to service my car. I figured I would save a whole bundle of money by not taking it to the dealer plus they would fix it quicker. I dropped my car in the morning, the guy told me the car would be fixed by noon, I told him I would be at work so I would pick it up at 6. At 6:30 I pass by and they were still working on the car. All they had to do was replace brake pads, gas filter, air filter and fan belts, I was really pissed but there wasn’t anything I could do. Anyway I ended up leaving from them at 7:30 and turned out the wipers has suddenly stopped working and I just felt they did a lousy quick ass job. Anyway forward to yesterday, I start the car and I hear this crackling popping sound and the engine revs were jumping. I opened the hood and the sound was coming from the engine so I guessed one of the spark plugs was acting up. So I was like fuck it, I am taking the car to the dealer, I had some other minor problems in the car and I figured I would get them fixed once and for all at BMW.
I woke up early today and drove the car to the BMW dealer. I get there and they were extremely friendly and professional. I sit down and start talking to the guy about my car troubles and he took notes down like a psychiatrist. He then went out checked the car himself and we came back and sat down again. He told me for them to “check” on the problems I have listed he estimates it would cost me KD200. Not to fix the problems, just to check the problems. I told him how about you skip the checking part and just go straight to fixing the problems because I know what they are. He is like to fix a problem they need to check it first. I was like fine, we started going down the list of problems I had given him and I marked off 3 superficial problems and that managed to bring down the estimate to KD100. He then told me they needed 4 to 5 days to check the car and then get back to me on how much it will cost to fix the problems.
I then asked about renting a car from them since I do that when I drop the Wrangler off at the Jeep dealer for the full service. Turns out they do rent cars but they were completely out of my league. The cheapest car they had was for KD40 a day while I usually pay KD7 when I rent from the Jeep dealer.
So in conclusion I think I am going to get raped with the price.. but psychologically I will at least feel that these guys know what they are doing and they will fix things right… I hope.