If I post something negative about a place in Kuwait, some people get the impression that I am out to hurt that place. If I post something positive about a place in Kuwait, some people get the impression that I was paid to do so. It’s pretty fucked up really.
Last week I posted two negative posts about Sultan Center, one regarding their eggs, the other about how they stole the Kellogg’s mascot. One reader told me if I hated Sultan that much I should just stop shopping there. What kind of mentality is that? Its kinda like how if I post something negative about Kuwait people come and tell me to get the fuck out if I don’t like it.
I only shop at Sultan Center and I have been a customer ever since they opened up their Salmiya branch back in the 80’s. When I encounter a problem at Sultan Center I complain, I have the right to as a customer. If I complain it doesn’t mean I hate the place, it means I want the place to improve.
Same with my Bazaar posts, some people get the impression I hate Bazaar. I don’t.
One reader asked why I don’t contact customer service when I have a complaint instead of posting it on the blog? Well three reasons. First the obvious which is I need content for the blog. Second is the fact that I am used to sending emails to customer service only to have them ignored and the third and final reason is that problems get fixed quickly after I post about them on the blog.
So from now on if I say good things or bad things about a place or product I hope there will be no misconception.