Category: Kuwait

Yesterday on Reddit someone published a step by step guide on how to file a complaint against a telecom or ISP in Kuwait and I thought it was important to share here as well. The Redditor probably posted the guide after seeing another post where an Ooredoo customer had the pop up below come up randomly on his phone.

Below are the instructions on how to file a complaint copied and pasted from Reddit but you can still check out the original post and comments here.

First of all, I’m sure many of you have noticed the frequency of spam that you are receiving on your phones. Or the mysterious charges that are being tacked on to your bills.

So in order for all of this to stop is to start reporting such things to CITRA. What is CITRA? It’s the Communication & Information Technology Regulatory Authority in Kuwait. They have been established as the overall authority over all telecoms & info tech in the country. So nothing happens without their say so.

CITRA is staffed by a lot of qualified and knowledgeable people, I have worked side-by-side with them in the past. Even participated in some of the national infrastructure (overhaul) programs that they are introducing.

OK enough of an intro, what you need to do is to report those spam text messages and the illegal usage of the EAS system for advertising. The people receiving those complaints at CITRA do actually investigate each and every one. So go ahead and visit the Complaints Page, then sign up if you haven’t done so already.

Try to provide as much information as possible when filing your complaint, include screenshots/photos where possible.

Give it a few weeks for your complaint to be reviewed then actioned on.

Most of all, don’t worry about any backlash. Nobody is going to come after you and nobody is going to deport you. Telecoms laws were put in place to protect the consumers, so use them to your advantage.

People really need to act and stop these unfair practices by the telecoms in the country.

Thanks u/thisdodobird!

The Public Authority for Civil Information (PACI) has a section on their website filled with statistics. Below, for example, is their list of the top 10 jobs in Kuwait:

Kuwaitis
1- Inspector of Government Department
2- Other authors (no idea what this is)
3- Military Army
4- Correspondent and passport representative
5- Secretary (Clerk)
6- Accounts Clerk – General
7- Other education specialists
8- Data Entry Device Operator
9- Public Writer
10- His own trade business

Expats
1- Servant
2- Private car driver
3- Ordinary laborer
4- Seller on the market
5- Cleaning worker for buildings and residential buildings
6- Manual cultivation worker
7- Electric worker on high voltage networks
8- Nurse
9- Light transport vehicle driver
10- Correspondents, baggage carriers and other parcels

I don’t think there is anything surprising in the list, I’m just surprised we actually have these lists. The PACI page also has other stats like the oldest ages. The oldest male in Kuwait is 115 years old (Kuwaiti) while the oldest female is 119 years old (also Kuwaiti). The oldest male expat is 113 while the oldest female expat is 118.

The most populous nationalities in Kuwait? They are:
1- India
2- Egypt
3- Bangladesh
4- Philipines
5- Syria
6- Saudi
7- Pakistan
8- Seri Lanka
9- Nepal
10- Jordan

Percentage of workers in the private sector?
4% Kuwaiti – 96% Expats

You can check out other interesting stats on the PACI website here.

Last year I posted about how much I hated the housekeeper’s category on the Q8 4Sale website since people were listing their housekeepers for sale. After my post, the 4Sale website started removing those posts and set new rules for the category but I still wished they had closed it down instead. Well it took a thorough BBC investigation and reporting for that to happen.

Over the weekend, BBC published its investigative video below exposing the trade by interviewing a number of people who were selling their housekeepers including a police officer and a woman who was selling her 16-year-old housekeeper!

Posing as a couple newly arrived in Kuwait, the BBC Arabic undercover team spoke to 57 app users and visited more than a dozen people who were trying to sell them their domestic worker via a popular commodity app called 4Sale.

The sellers almost all advocated confiscating the women’s passports, confining them to the house, denying them any time off and giving them little or no access to a phone.

The 4Sale app allowed you to filter by race, with different price brackets clearly on offer, according to category. Source

After the video and article went viral, Kuwait announced that it was cracking down on slave traders and I checked the 4sale website and it looks like they finally completely removed the housekeeper’s category. Hopefully, this will cause the government to consider reforming the kafala (sponsorship) system which in it’s current state is flawed and being abused. Check out the BBC articles on this subject below:

Slave markets found on Instagram and other apps (Oct 31)
Kuwait moves on Instagram slave traders after BBC investigation (Nov 1)

If pictures weren’t enough to show you how bad things are in Salmiya, here is a video of the garbage dump right outside my apartment building.

This is my view every morning when I wake up.

If you’ve been reading my blog for a long time then you might remember my posts on the garbage situation behind my house in Salmiya. It’s been a problem thats been ongoing for over a decade now and I’ve posted about it a number of times on the blog before. Usually what happens is I post pictures of the garbage dump behind my house, baladiya find out about it and send trucks to clean up, a week later problem is back again.

For YEARS I’ve posted about how there aren’t enough garbage bins and since then more buildings have popped up which means more garbage but instead of the bins increasing over the year they’ve decreased.

A while back I gave up and decided to no longer post about the garbage because I was starting to sound like a broken record and honestly, I’m just too tired and exhausted to fight. I’ve really become a pretty chill person and very little really bothers me nowadays. But things are also just getting worse and worse and today I just couldn’t take it anymore. Before I left to work I decided to take and tweet the picture above and then left the house. A few hours later while in a meeting I found out my tweet went viral and since then I’ve been getting a ton of support but also some stupid comments I really don’t want to have to deal with.

To summarize my Salmiya garbage issue, basically, the garbage overflows every single day because there aren’t enough garbage bins to cater to the residents and shops. Tomorrow someone will come and clean up the mess because of my tweet but nobody really is solving this problem and so it keeps happening over and over again. I keep saying we need more bins and I’ve been saying that for over a decade now but nobody cares.

As I’m writing this post my brother who lives next door sent me the picture above. The baladiya are here now picking up the garbage. I’m really grateful for sure, and I’m not trying to sound pessimistic here but, unless they add more bins, this overflowing garbage issue is going to keep happening.

Update: So they cleaned up one corner last night but the other side where there were 6 bins and I posted saying that 6 weren’t enough and we needed more, well, today they came and took 3 of the bins leaving just 3. I feel like they might be trolling me.

Last night I visited Expo 965 after a friend told me about it. I had a difficult time trying to understand what it was about at first or even where it was being held since all the information was in Arabic. But, I eventually found the place on Google Maps (after going to the wrong location first) and it turned out to be a really interesting experience. The Expo features Kuwaiti heritage and craftsman but there were a lot of private collectors there displaying family-related or old Kuwait related items.

When you first walk in the place doesn’t look very impressive but I ended up spending nearly two hours there. It’s two medium-sized halls filled with tables and stands and just random Kuwait related stuff on display. In my head, I was like let me check things out quickly and then walk over to BBT for a burger which was right next door. But the expo turned out to be way more fun than I was expecting.

The first display that ended up grabbing my attention had old radios and TV’s and it turned out to belong to the vintage radio shop guy. I hadn’t seen him since he moved his shop to Hawalli (and now it’s back in the city) so after catching up with him I decided to check out the rest of the expo. Basically it turns out it’s all about the people behind the displays. Everyone there was a volunteer and wanted to talk to you or share with you interesting information. Whenever I spotted anything interesting I’d ask the person who owned the stuff about it, and not only would they show me the item but they’d also take the time and explain the whole story behind it. Like literally every person I spoke to had an interesting story to share from the guy who’s dad was the first Kuwaiti dentist to the guy who collected vintage food wrappers and cans. I was not expecting to have so much fun.

So if you’re looking for something to do over the next few days the expo is being held until Thursday. Pass by and check it out and make sure you talk to the people.

For location and timings click [Here]

Thanks Aisha AlSaif!

Just read a terrible story on Reddit of a girl’s ordeal trying to report a rape case here in Kuwait. If you don’t want to read the full story, basically after having to repeat her story at least 6 times to different males on different occasions, being refused to have a female officer question her, refusing her request for a translator, got hit on by her lawyer, she was finally charged and arrested herself. It’s such a mess and really upsetting. You can read the full story [Here]

Here’s some good news, the ice skating rink will no longer be demolished! After it was decided that the ice skating rink was to be demolished to make way for Al Shaheed Park phase 3, the demolition was canceled thanks to the National Council for Culture, Arts and Letters (NCCAL).

The NCCAL determined that the Ice Skating Rink was a national landmark due to it’s historical and cultural value and so cannot be demolished. Al Shaheed Park phase 3 construction will continue without the demolition of the rink.

Thanks Mishal! Photo above by Zeri Crafts

There are two hotels opening up in The Avenues, the mid-priced Hilton Garden Inn and the luxury Waldorf Astoria. The Hilton Garden Inn is located on the inside road near Avenues Phase 4 while the Waldorf Astoria is located on the opposite end overlooking the 5th Ring Road.

According to the user who shared these renderings, it doesn’t look like either of these hotels will have a good view which I knew would be the case since it’s an industrial area. But, what I didn’t consider was the fact that half the rooms would overlook the Avenues roof which is even a worse view:

I got a sneak peek into one of the second-floor rooms at the Hilton Garden Inn a few months ago and while the decor is nice given the smaller footprint, the room faced directly onto air-conditioning ducts right on the roof of the mall itself. I’m sure if technicians or other people are roaming around on the roof, they’d be able to peer directly into the rooms on the lower levels. The HGI’s pool will also face north onto the garages of Shuwaikh, so not much to see there at all. source

Check out all the renderings below.

Thanks Khaled!

Kuwait ranks last once again, a position it also held in 2018 and from 2014 to 2016. It still places last and second to last for the ease of settling in and quality of life, respectively, though it has improved for personal finance (from 50th to 38th in 2019). Results for working abroad remain bleak, though: Kuwait places 60th. While expats are mostly satisfied with the state of the economy (63% positive ratings vs. 63% globally) — the majority (59%) moved there for work-related reasons — 36% are unhappy with their work-life balance. All in all, Kuwait is the country expats would recommend the least. Source

I really think all this has to do with the simple issue that expats are made to feel unwanted in Kuwait.

Found this list online and no idea how they came up with it but seems a bit odd to me. Check out the top 7 below:

1. Mutlaa Ridge
2. Al Kout Beach
3. Seif Palace
4. Green Island
5. Liberation Tower
6. Souq Al Mubarakeya
7. Salmiya Palace

I would have expected JACC, Kuwait Towers, Avenues and Al Shaheed Park to be on a top 7 list. I definitely wasn’t expecting Salmiya Palace or Seif Palace. Link

Last Thursday I was at the National Library looking for a specific book related to the Iraq invasion when I found a book called “Kuwaiti Resistance as Revealed by Iraqi Documents“. From the cover, it didn’t look like much but after flipping a few pages I was hooked. I knew I wanted that book so I went online to buy one from Amazon or eBay when I noticed the book was published by the Center for Research and Studies on Kuwait. The center was located next to my office so after work I decided to head to their small bookshop to see if they had it. They did, in fact, they had the book in English, Arabic, and French and for just KD3!

I’ve been meaning to post about the place for some time now ever since I found out they had a book shop. It was a small shop with just their publications so didn’t think it would be an interesting post but then on Thursday I also found out they had a library with a lot of interesting books and it was open to the public!

The Center for Research and Studies on Kuwait was established in 1992 with a number of objectives but mainly to collect various documents and studies relating to the Iraqi aggression against Kuwait. The book I purchased is one of many books the center has published on the invasion but they also have a wide range of books on Kuwait (history, environment, wildlife, etc).

The center has a library which although not as big as the National Library at least is open in the afternoon so people with jobs can pass by after work. The library is mostly filled with Arabic books but they did have a pretty decently sized section filled with English books as well as an archive of researches and presentations including proposals on the Kuwait Water Front Project (the Gulf Road basically) and original plans for the Kuwait Radion Television Centre which I had never seen before. They also had an archive of LIFE magazine issues dating from 1956 to 1963, two copies of the Saba Shiber book The Kuwait Urbanization and another book by Saba I didn’t know existed called Recent Arab City Growth (also dating back to the 60s and there is a copy on eBay for $375 so someone, please buy it right now because I can’t afford to buy all the rare books on Kuwait by myself).

If you’re looking to buy some books or spend some time in a library flipping through old books on Kuwait this is the place. Like I said it’s nowhere near as big as the Nationa Library but at least they have better opening hours. The center is open from 8AM to 1:30PM and then again from 5PM to 7:30PM. Here is their location on Google Maps.

Tomorrow is the anniversary of the 1990 Kuwait Invasion, and every year on the anniversary, I like to share some links related to the war. This year though I noticed two of my favorite websites related to the invasion are no longer up and running, Free Kuwait and The Evidence.

Both those website contained a large archive of photos related to the invasion and I’m pretty upset that they’re both no longer working. I’ve already emailed the people behind those two websites to see what the issue is, hopefully, it’s just a technical hiccup but in any case, below are the rest of the links.

Free Kuwait
This is a website that focuses on the campaign that was led by Kuwaitis in exile and is loaded with photos and information.

Kuwait Invasion – The Evidence
This is a website that contains over 1,200 pictures taken right after the 1990 invasion as photographic evidence to all the destruction caused by Iraq.

Short movie: Hearts of Palm
Hearts of Palm is a short movie set in August 2nd 1990 and deals with Kuwaiti students living in Miami Florida during the Iraqi Invasion of Kuwait.

The Class of 1990
This is a short documentary about reuniting class mates years after the 1990 Iraqi invasion.

Homemade video from the Iraqi invasion of Kuwait
Video clips taken by a Kuwaiti family during the Iraqi invasion

Desert Storm Photos
Photos taken by soldiers during Desert Storm.

Short Animation: Sandarah
A captivating story based on true events that took place during the 1990 Iraqi invasion.

First Account of Iraq’s Invasion of Kuwait
Interviews with various Kuwaitis that were in Kuwait during the 1990 invasion.

Iraqi Invasion Pictures
Photos of the Gulf War aftermath.

Politics of Wor
A tumblr account with some not so commonly seen photos from the Gulf War. (Warning some are graphic)

Magnum Photos
A gallery of images taken during the Gulf War by some great photographers. (Warning some are graphic)

BBC Documentary: The Last Flight to Kuwait
A series of documentaries on Iraq begins with a look at the fate of British Airways flight BA149 to the Far East in 1990. As the plane landed in Kuwait, Saddam Hussein invaded, capturing its crew and passengers.

Photos in this post are by Bruno Barbey

Update: I just bought a hard copy of the books The Evidence and Evidence II which is what the website The Evidence is based off. Now looking for “A Testimony from London” which the Free Kuwait website is based on. If you know where I can find it let me know.

Google just made taking the bus a lot easier in Kuwait by integrating it into Google Maps. You can now plug in your location and destination and Google will guide you to the nearest bus stop and tell you which bus to take, how often that bus comes by and how long the ride will be. Try it out yourself!

via Reddit