Hello again. I knew that my post last week on why we need a visa system would prompt a lot of comments, and I was not disappointed! I have attempted to answer as many of them as I can – please take a look (especially if you posted a comment).. and let me apologise if we have fallen short on occasion. No system is perfect, but we are doing the best we can.
I am glad to say that the vast majority of visas are processed smoothly, efficiently and without incident. We need to make sure that happens all the time. It is obviously more challenging in busier times. But, for example, we are currently processing priority applications in 2 working days (against a target of under 5 days) and ordinary applications in 3-5 working days, rather than 15. On another point one of you has raised – we have updated the VFS website so that it now explains correctly the number of photos needed (thank you Khaled for pointing that out). And yes, the parking arrangements need to be better. We’re working on it…
For this week’s second part on visas (I promise I’ll move onto something more exciting next week), I said I’d offer some tips on how to make the process work as well as possible for you. Our responsibility is to make sure visa applicants are served courteously, quickly and efficiently and that you have all the information you require. Here’s a few pointers about how you can help yourselves (and help us!):
– Always apply as early as you can. Not only does this mean it is cheaper (you don’t need to pay for the priority service), it also allows more time to sort out any difficulties and should reduce any stress. Why not apply for your visa as soon as you have booked your flight?
– Make sure you apply for the right visa. Sounds obvious, but if you’re going for medical treatment, make sure you have a medical visa. If you’re going to study, get a student visa. If you do either of these things on a visit visa you risk getting into difficulties with the immigration authorities – and that will make it harder for you next time you apply or travel.
– Always provide the correct documents (details on the website)
– Fill in the forms yourself – don’t get someone else (like an agency) to do it for you to ensure you’ve input all the correct information
– Please provide a personal e-mail or mobile number so we can contact you if necessary – and we can then provide progress updates on how your application is going.
– If you’re a regular traveller, it may be worth paying extra for a multi-entry 5 or 10 year visa. They are expensive, but worth it in the long run.
Finally, please let us know if we are not doing what we say we will do. That way, I hope we’ll be able to do better in future. Now to more exciting topics, what would you like to talk about next week?
Post by Matthew Lodge
British Ambassador to Kuwait
Instagram: @HMAMatthewLodge Twitter: @HMAMatthewLodge
