Fuzz a blogger posted in the forum about how the 777 emergency service failed his uncle. According to Fuzz his uncle had a heart attack on Thursday and his cousin was the only person with hus uncle at the time and so his first reaction was to call for help by dialing 777. Problem is no one ever picked up. He tried calling them over and over and over but no one picked up the line.
How could no one be there to pick up an emergency phone call? A quick search online shows this has happened atleast one other time. CyberRowdy another blogger tried calling 777 to inform them of a safety problem when a traffic light at a major intersection stopped working. He called them 8 times and no one picked up. Another member in the forum posted that his Aunt passed away last year even though 777 did respond. According to the writer when the response team arrived they refused to touch his aunt because she was a woman and so did not perform CPR on her. They didn’t even help get his aunt into the Ambulance!
I am sure there are more examples where 777 failed to answer and the thing is, even if they don’t answer only one time that is still a MAJOR problem. Personally we used 777 once here at the office and the response time was fast so I myself never had a problem with 777. But, if there comes a time where I need them I would probably want someone to drive me to the hospital instead of waiting for 777.
Fuzz’s uncle passed away on Thursday because no one at 777 picked up the phone. Wouldn’t it have been better if the KD200 given out to every citizen was instead used to improve something as important as the medical service in Kuwait? Instead of donating money to rebuild Lebanon wouldn’t it have been better to first fix an important problem like the 777 emergency department?