I just received my first package with DHL today and I have decided they will be my primary shipping courier from now on and here is why.
1) I was able to sign up, open an account and pay for it all online and in a few minutes
2) Their mailbox is located in Ohio which means I no longer need to pay the 8.375% New York sales tax
3) It seems they ship packages the next day which means my package doesn’t sit in the mailbox in the States for long
4) They have EXTREMELY detailed tracking (check this)
5) Because they have extremely detailed tracking I can use the iPhone app Delivery Status to keep track of my packages
6) They’re fast. Package shipped December 2nd, arrived to Kuwait December 5th, cleared customs and was ready to pick up on the 6th
7) They don’t deliver but they have 4 pick up locations, Khaleejia in Kuwait City, Ardiya, Fahaheel and Camp Arifjan. The Ardiya branch is open till midnight everyday except on Friday they close at 9. The Kuwait City branch closes at 9 every day.
8) You pay based on weight and the size of the package doesn’t effect how much you pay
9) It’s KD3.5 for the first half kilo and then its KD2.5 for every half
Now to clear something up. Like Aramex, you also have to pay customs for packages over $100. The stories about Aramex making up this 5% to make more money is not true. But, unlike Aramex, with DHL you pay 5% customs and KD3.5 handling fee. With Aramex its just a KD1 handling fee. Now the advantage of DHL is they clear the package the same day while with Aramex it currently looks like its taking over a week.
I picked up my Drobo today and I paid KD31 shipping and KD8 for customs and handling. Overall I found DHL cheaper than Aramex. Why? Because you save on the New York sales tax, because you pay based on actual weight and not volumetric weight and because you pay KD2.5 for every half KG instead of Aramex’s KD2.750.
If you want to sign up for an account here is the link to their website [Link]
Note: Ignore the shipping price that’s displayed in your DHL account when tracking a package. My Drobo according to the online invoice was going to cost me KD70.57 in shipping fees but that was based on volumetric weight which was calculated to be 11.02 kg. Before I picked up my package they put it on the scale and it weighed 5.5 kg and thats what I paid for.