Search: “kuwait”

I passed by InfoConnect earlier today to check out the internet prices and I’m not sure why but the prices have started increasing instead of decreasing. For example two years ago 10Mbps would have cost you KD140 while this year it’s going to cost you KD165. Check out the prices for the annual subscriptions below. Most of the providers were offering some sort of gift be it scratch and win cards or free speed upgrades etc..

InfoConnect is taking place at the Kuwait International Fairground until February 1st. For more information on the event click [Here]

My primary bank is NBK but due to various issues, mainly this one time when their ATM network was down and I wasn’t able to withdraw money before traveling, I decided to open a secondary bank account with Burgan Bank as a backup. I chose Burgan Bank primarily because they were located in the building adjacent to my apartment building and I liked how the branch looked like. As I found out recently though, turns out for traveling, Burgan Bank was the wrong bank to go with.

Last month while in Cape Town the owner of the bed & breakfast I was staying in asked me if I could pay him in cash since that way he wouldn’t have to pay the credit card transaction fee. So I went to an ATM to withdraw money using my Burgan Bank card. The ATM had a limit on how much I could withdraw at once so I had to withdraw the amount in two parts. After withdrawing the first half I tried to withdraw the second half and got an error. I then received a message on my phone from Burgan Bank saying my card had been declined and I needed to contact them. So I called Burgan Bank up using roaming and after getting a hold of an employee I was told that due to security reasons, Burgan Bank has placed a limit on South Africa and that I could only withdraw a maximum of KD25 a day. I went apeshit over the phone. I told the employee I’m on vacation and they have no right to limit my spending to just KD25. I told him KD25 wouldn’t be enough for me to spend per day and I also needed to pay for my accommodation now and I couldn’t because of this stupid limit. He told me he would put in a request to increase my spending limit temporarily. I was like I needed the limit lifted now so he put me on hold for a few minutes before letting me know my limit was lifted.

I came back to Kuwait and basically forgot about the whole incident until this past weekend while I was in Bahrain I ran into another issue. On the day I arrived to Bahrain I tried to use my Burgan Bank ATM card but it got declined. I thought it might have been something with the sellers machine and decided to use my NBK card for the purchase instead. I didn’t use my card for the rest of the trip since I was using my NBK credit card. When I landed in Kuwait Saturday night I headed to the Burgan Bank ATM machine at the airport to withdraw money to pay for parking but I got a declined error again and a message on my phone saying the bank declined my card and I should contact them. So I called Burgan Bank and ask their customer support why they’re declining my transactions and the employee told me it was due to security reasons. I was like what?! He was like when someone uses the ATM card in two different countries in the same day they automatically block my card and I need to call the bank to unblock it. I went apeshit again. I told the employee I had breakfast at the airport and then traveled to Bahrain and wanted to use my card there, are you telling me I am not allowed to do that? Are you saying that if I have breakfast at the airport I am not allowed to use my card again until 24 hours later after arriving to my destination? He was like it’s their policy. I was like I can’t be the only Burgan Bank customer that has complained about this. I was literally yelling at this point and asked him if Burgan Bank customers ever travel??? I told him this was the dumbest shit I’ve ever heard and that IF they were to block my card it should be when someone tries to withdraw a large amount like a KD1,000 or KD5,000 but not KD10! I told him I was fed up with them and that I hated being put in awkward situations because of them. I told him they have no right to keep blocking my card like that because they have no idea what situation I could be in while abroad and needed money but because of their incompetence I would end up being screwed. I told the employee to unblock my card and to put a note to never ever block it again. I told him even if five different people in five different countries try to withdraw money from my card at the same time to let them. Even if someone in Nigeria is trying to withdraw all the money on the card to let them. I just couldn’t handle it anymore, I hate being treated like a child by my bank. If they’re concerned about any transaction on my card they should call me and check on it like NBK does. But to block my card without warning is ridiculous.

So in the next few days when I have some free time I’m going to sadly be closing my account with Burgan Bank. I say sadly because I actually love the branch near my house and have had a pretty good experience with them. Even though both their app and online banking sucks I liked passing by their branch and their bank employees are actually really friendly. But their security policies have completely killed it for me. The whole point of opening an account with them was so that I have a backup system to use when I travel and the one thing I wanted them for they’ve failed in miserably. Now I need to find another bank instead so if anyone has any recommendations let me know below.

Update: Burgan Bank ended up calling me regarding my post and according to them they’ve reengineered some of the processes so that people don’t end up having these issues again. This is the email they sent me:

Dear Mark,

Thank you for raising your customer experience with us in regards to recent issues on your debit cards, firstly we regret the inconvenience caused to you. Due to the recent spate of frauds in card related transactions across the region each bank including ourselves had put in parameters in order to protect & safe guard our customers. Our endeavor has always been to protect our customers assets & ensure better customer experience.

We can reassure you that based on your experience and feedback we have relooked at our processes & reengineered them to ensure better customer experience and we will monitor and review the same on ongoing basis.

Regards,

OXadventure is a local non-profit organization which was started by three young Kuwaitis who had a passion for travel, charity work and adventure. During their carefully planned trips, the OXadventure team completes charity and humanitarian work in the countries they travel to while safely exploring them on a budget. They get to see things the way the locals do as opposed to tourists. The trips have also developed into an accredited internship program in a couple of universities in Kuwait.

OXadventure have a trip coming up in February and are looking for volunteers. They will be traveling to Nepal for a spiritual five-day yoga hike and refurbishing a school in rural Kathmandu. The trip is from February 19th to March 1st so if you’re interested in being part of this send an email to [email protected] or give them a call on ‪90998807‬.

So my blog is coming up on its 10 year anniversary next month (February 19th) and I’ve been thinking of different ways of celebrating it. Here are some of my ideas so far:

– Hold a small private party and invite friends and blog contacts
– Hold a public meet up similar to the one I did back in 2006
– Get wasted and then drunk-post like I used to back in the old days
– Shutdown the blog permanently and move to Cape Town

Does anyone have better ideas? Here is the link to my first post on 248AM [Link]

Anytime I need to get any paperwork from the government I cringe. In the past month I had two papers I needed to get sorted and in both cases things didn’t go so smoothly. I hate how I have to approach all the employees in a way where it’s like I am asking them for a favor.

The first paper is related to a business I’m launching. To setup a company I need a paper from my sponsor giving me permission to start a company. I got that paper from him and went to Government Mall (located under the Liberation Tower) to get it notarized. When I presented the document the government employee took a look at it and told me the format was all wrong, he wrote down the proper format, I went downstairs got it typed and came back to show him. He told me it was fine and I now needed to get it signed by my sponsor. So I left and came back two weeks later with the document signed. I went back to the same employee and handed him the signed document, he looked at it and was like what is this? I explained to him what it was and he once again told me it was in the wrong format. I was like what do you mean its the wrong format? You wrote it for me, I got it typed and approved by you and all you said I needed to do was get it signed which I did! He was like no this is the wrong format. I asked him if he could write down what I needed to change, he told me he won’t write anything and then shooed me away. I’m now getting someone to get this document sorted for me since I can’t deal with that crap again.

The second paper I needed to get was permission from the police to replace my damaged bumper. I headed to the Salmiya police station and walked up to the information desk and told them what paper I needed. They instructed me to go into the first office on the left. I went to the first office on the left and the police officer there told me to go upstairs. I went upstairs and there were three rooms but only one was occupied. So I walked in and waited until the two police there finished their conversation before I asked the cop seated at a desk about the paper. The cop told me to go to the office next door. I told him I did but there was nobody there. He then got agitated and told me obviously there isn’t anybody there since its his office and he can’t be in two places at once. As if I was somehow supposed to have know that was his office. So I go wait in his office for a few minutes and then he walks in. He’s like I need you to get me a photocopy of your license, car registration booklet and your civil ID. I thought to myself why couldn’t you have told me that earlier instead of making me wait here. So I leave the police station and drive to the nearest photocopy shop and then come back with the copies. I go upstairs again and this time the same cop is sitting at a desk in the third room. In my head I thought that was hilarious because it felt like the police station had only one employee who changes offices and pretends to be a different person every time. He ends up filling up the papers and then sends me down to the Salmiya area commander for one last signature.

How I hate this. I know a lot of people (mostly Kuwaitis) would disagree with me on this but I would rather they replaced all the ministry employees with expats. When was the last time you walked into McDonalds and was greeted by a grumpy employee who made you feel like he was doing you a favor?

I first heard about VOL.1 when I used to see their home made health bars at Circuit+. Now they’ve gone ahead and opened up a beautiful small coffee shop in Kuwait City in front of the fabrics market (blockat). They’re near Al Makan and are open from 12PM to 5PM except for Fridays. For more information check out their instagram account [Here]

I found out about Torch today by coincidence from a friend who’s taking part in the exhibition. It’s being held at the Kuwait International Fairground starting from today until the 17th. I passed by the exhibition awhile ago and I’m not really sure what to make of it.

The hall the exhibition is being held in is fairly large but the majority of the space is taken up by a fake green field which none of the vendors I spoke to seemed to know what it was for.

Most of the vendors at the exhibition were for healthy food products and most were selling their products at retail cost. I just didn’t understand the purpose of it since you could find the same products at Sultan Center and SaveCo instead of driving all the way to the fairgrounds. At events like this food vendors should consider running some kind of promotion in a bid to gain new customers.

If you’re into fitness and sports then pass by the event like I did just to check it out. Just don’t go with high expectations.

Eight is a restaurant that is open across the street from Arraya Complex in Kuwait City. It opened up over a year ago but I never ate there because the design of the place looked so dark and gloomy. But, today while walking by it I noticed they’ve completely redecorated the place and it’s now so much more brighter and better looking. I still haven’t tried it out but I did quickly flip through the menu and I might end up going back for their sweet potato and brisket dish. For now I thought I’d just mention the facelift since it’s such a major improvement.

I’m a big fan of Qatar Airways for long haul flights and have used them previously to fly to New York, Tokyo and most recently Cape Town. So last week when Qatar Airways invited me to fly out to Qatar to check out their new plane, I jumped at the opportunity. I had never visited Qatar before (other than during transit) so I was as excited to check out the country as I was their new plane. Plus, I had some friends who I hadn’t seen since university that lived there and really wanted to see them as well.

I left Kuwait Tuesday night flying out first class but on one of their old planes which I’m not a fan of. I think they have six flights a day from Kuwait and I know at least one of those flights uses the much newer Boeing 787 Dreamliner which is a beautiful plane with a proper business class. As I mentioned in my previous post, the new Qatar airport is insane, probably one of the nicest airports I’ve been to and such a huge improvement over their older one. After landing and checking into the hotel I decided to head to Hakkasan for dinner at the beautiful St. Regis Hotel. Why don’t we have a hotel like that in Kuwait??? Anyway after somehow spending KD55 for an unimpressive dinner, I retreated back to my hotel for the night.

Wednesday morning I woke up early along with at least a hundred media people from all around the world and via shuttle busses we were all taken to the old Qatar airport for a press conference. Qatar Airways was the first airline in the world to receive the new A350 XWB plane which is why they made such a big deal about it. This is supposedly the last completely new plane that will be released for at least the next 10 years and so all eyes are on it. The actual press conference was pretty boring until the Qatar Airways CEO Akbar Al Baker started a Q&A session. God damn he’s impressive, not only does he know his airline inside out but personality wise he’s such a direct and blunt person. He was really inspiring and I was just sitting there thinking how I really need to be doing so much more with my life. After the Q&A was over we were invited to check out the new plane which was parked outside on the tarmac.

The A350 XWB is the successor to the A330 and the A340 (you’ve most likely flown on them before), it’s also Airbuses answer to the Boeing 787 Dreamliner. XWB stands for extra wide body and allows the airline to fit an extra seat in economy creating a 3-3-3 seating formation. Most of the new features of the plane are under the hood but the ones we will notice the most are the larger windows and the quieter engines. The plane is also supposed to be very comfortable for long trips due to a number of other features like low cabin pressure, pure air inflight and precision air management. The first thing I wanted to do once I got onto the plane though was to check out the economy seats. I mostly fly economy so I really wanted to get a feel for it on this plane. The economy seats on the Qatar Airways A350 are pretty comfortable, the leg room fantastic (I’m 6’1) and the media system super responsive and a considerable upgrade over the system I recently used on the Dreamliner which was already great. Once done with Economy I walked into the business class cabin which was very familiar since I had just flown business from Cape Town to Doha on the Dreamliner. The A350 business class cabin looked practically the same since the seats are provided to Qatar Airways by a third party and they use the same ones on their different planes. But, because the A350 has an extra wide body, the seat manufacturer is able to make the seats slightly wider. One thing I loved is the window shades in business class although like on the Dreamliner they don’t completely block the sunlight which can be irritating if you’re trying to reduce glare on your laptop screen or just want complete darkness.

[YouTube]

After checking out the plane I decided to head out and explore Doha and meet up with my friends. I ended up going to Katara Village and The Pearl both beautiful places. I also ended up having dinner at Opal by Gordon Ramsay which I also thought was unimpressive (they couldn’t even cook the burger right and the bun was crumbling like it was 2 days old). Generally I thought some parts of Doha looked like a mini Dubai like their downtown area and parts of their coastal roads but the other parts of Doha looked like Farwaniya. You have this huge contrast between the different parts of the city and it just makes things confusing since I kept flip flopping between liking and not liking Doha. They don’t even have highways so every trip no matter how short it was would take 30 minutes. On the plus side they have Uber which I used throughout my whole stay.

It was a pretty cool and quick trip. They’re going to be receiving new A350s every month and hopefully I’ll get to fly on one soon. For now though their first route is from Doha to Frankfurt and that’s not a route I’ll be taking anytime in the near future. Kuwait Airways recently announced that they’ve ordered 25 of these new planes as well but it’s probably going to be awhile before they start receiving them. Anyway if you want to find out more about the plane check out this [Link]

Earlier tonight I heard a rumor that Entertainment City was shutting down to get privatized and that Six Flags was going to take it over. A few moments ago I got confirmation from a source at Touristic Enterprises Company that the rumors regarding the privatization are true, Entertainment City is sadly going to be shutdown.

The whole park had fallen into disrepair over the years with many popular rides not working like the Water Log, Oasis Express (AKA the Death Train) and the observation tower. The only thing left really was our childhood memories and I have many of those since I’ve been frequenting the park ever since it opened back in 1984.

My source wasn’t able to confirm if Six Flags was actually taking over but it wouldn’t be too far fetched of an idea since last year they announced they were opening in Dubai. But then again, we neither have the tourists nor the popular number of the UAE so I can’t imagine it being feasible for them to open in Kuwait.

Image Source

I hadn’t heard of this bookshop until my friend took me to it recently. It’s supposedly one of the oldest bookshops in Kuwait and it’s called “المكتبة الوطنية” which translates to The National Library. They sell Arabic books and comics, mostly new but they also have a bunch of really old stuff.

While flipping through one of the old comics I found the Hardees advert above. My very first memory of Hardees is that kids meal box, I think I was around 6 years old and I remember getting it from the now demolished Hardees near my house in Salem Mubarek Street.

If you’re interested in checking out this old bookshop it’s located in Souk Mubarkia, here is the location on [Google Maps]

A few days ago I found out Lu&Lu is opening up down the street from my house in the basement of the new AlSalam Mall. This will be their 5th location in Kuwait and this one will be walking distance from my house making it super convenient for me. For everybody else good luck finding parking. [Map]

“In It 2 Win It” is a new local reality show that just started airing on YouTube. The show follows a Kuwaiti husband and wife on their journey to lose weight for 120 days. The show is in Arabic (without English subtitles) and will be composed of 12 episodes with the one above being their first. Subscribe to their YouTube channel if you want to be notified once a new episode is out. [YouTube]

“There is a plan to set up a new link with the interior ministry to deport the foreigners who break the municipal laws, including barbecuing on the beaches and public parks,” Ahmad Al Saubaih said. “The municipality had designated specific spots at the beach and in public gardens where people could barbecue. It has also imposed a ban on having a barbecue in certain areas. However, several people fail to comply with the laws and regulations, even though they are aware that those who cause any form of damage to public utilities and facilities are punished,” he said, quoted by local daily Al Rai on Sunday. [Source]

I personally hate it when people barbecue on the Gulf Road since I end up smelling like a kebab after my bike ride. It’s one of the main reasons I don’t ride my bike on the Gulf Road on weekends. But, I do think deporting someone for barbecuing is ridiculous in the same way I thought it was ridiculous when they introduced the KD1,000 fine two years ago. In comparison, the fine then for dangerously running a red light was just KD300.

Photo by Michael Milosits

Dairy Queen is returning to Kuwait a decade after the Edina-based ice cream chain left the Middle East country.

The company plans to open 20 DQs in Kuwait over the next five years, according to Bloomberg . A franchisee had operated restaurants there from 1979 to 2003, but then the franchisee decided to leave the business.

Kuwait Dairy Queens will have a similar menu to U.S. locations, but will also have some different items, like a spicy Gyro sandwich. [Source]

My memories of Dairy Queen goes back to the mid 80s since there was a branch near my place in old Salmiya. Not that big a fan anymore though, would rather A&W be making a comeback.