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Super busy weekend again but the biggest thing going on is the Kuwait Rising Music Festival which shouldn’t be missed. Other than that if you haven’t watched the movie The Americans, you should and you’re lucky because it’s playing this Saturday at the Cinemagic rooftop. Check out the full list of events below:

Thursday
Exhibition: Al-Seef
Exhibition: The Replacement by Mahmoud Obaidi
Exhibition: Van Leo – Master Cairo Portrait Photographer
InfoConnect 2015
Nuqat: Workshop with Karim Jabbari
Rooftop Movie: The Past

Friday
InfoConnect 2015
Nuqat: Workshop with Karim Jabbari
Musical: Poptastic
Book Club Meeting
Music Festival: Kuwait Rising
Concert: Prayaan
Extreme Powerboat Run

Saturday
InfoConnect 2015
Nuqat: Workshop with Karim Jabbari
Musical: Poptastic
Generation Z Winter Bazaar
Madeenah Tour: Baghdad Street Salmiya
Rooftop Movie: The Americans

If you’d like to share an event on the blog [Email Me]

Five people were killed and more than 50 others injured in a horrific crash in Kuwait yesterday, involving a bus carrying Bahraini pilgrims.

…

Thick fog blanketing most of the region was blamed for the incident which happened when the bus, carrying pilgrims from Bahrain to Karbala in Iraq, was apparently overtaken by a water tanker, leading it to crash into a truck carrying bricks. [Source]

A horrific accident that took place the other day here in Kuwait during the thick fog. [YouTube]

Update: Video has been removed by the uploader

My primary bank is NBK but due to various issues, mainly this one time when their ATM network was down and I wasn’t able to withdraw money before traveling, I decided to open a secondary bank account with Burgan Bank as a backup. I chose Burgan Bank primarily because they were located in the building adjacent to my apartment building and I liked how the branch looked like. As I found out recently though, turns out for traveling, Burgan Bank was the wrong bank to go with.

Last month while in Cape Town the owner of the bed & breakfast I was staying in asked me if I could pay him in cash since that way he wouldn’t have to pay the credit card transaction fee. So I went to an ATM to withdraw money using my Burgan Bank card. The ATM had a limit on how much I could withdraw at once so I had to withdraw the amount in two parts. After withdrawing the first half I tried to withdraw the second half and got an error. I then received a message on my phone from Burgan Bank saying my card had been declined and I needed to contact them. So I called Burgan Bank up using roaming and after getting a hold of an employee I was told that due to security reasons, Burgan Bank has placed a limit on South Africa and that I could only withdraw a maximum of KD25 a day. I went apeshit over the phone. I told the employee I’m on vacation and they have no right to limit my spending to just KD25. I told him KD25 wouldn’t be enough for me to spend per day and I also needed to pay for my accommodation now and I couldn’t because of this stupid limit. He told me he would put in a request to increase my spending limit temporarily. I was like I needed the limit lifted now so he put me on hold for a few minutes before letting me know my limit was lifted.

I came back to Kuwait and basically forgot about the whole incident until this past weekend while I was in Bahrain I ran into another issue. On the day I arrived to Bahrain I tried to use my Burgan Bank ATM card but it got declined. I thought it might have been something with the sellers machine and decided to use my NBK card for the purchase instead. I didn’t use my card for the rest of the trip since I was using my NBK credit card. When I landed in Kuwait Saturday night I headed to the Burgan Bank ATM machine at the airport to withdraw money to pay for parking but I got a declined error again and a message on my phone saying the bank declined my card and I should contact them. So I called Burgan Bank and ask their customer support why they’re declining my transactions and the employee told me it was due to security reasons. I was like what?! He was like when someone uses the ATM card in two different countries in the same day they automatically block my card and I need to call the bank to unblock it. I went apeshit again. I told the employee I had breakfast at the airport and then traveled to Bahrain and wanted to use my card there, are you telling me I am not allowed to do that? Are you saying that if I have breakfast at the airport I am not allowed to use my card again until 24 hours later after arriving to my destination? He was like it’s their policy. I was like I can’t be the only Burgan Bank customer that has complained about this. I was literally yelling at this point and asked him if Burgan Bank customers ever travel??? I told him this was the dumbest shit I’ve ever heard and that IF they were to block my card it should be when someone tries to withdraw a large amount like a KD1,000 or KD5,000 but not KD10! I told him I was fed up with them and that I hated being put in awkward situations because of them. I told him they have no right to keep blocking my card like that because they have no idea what situation I could be in while abroad and needed money but because of their incompetence I would end up being screwed. I told the employee to unblock my card and to put a note to never ever block it again. I told him even if five different people in five different countries try to withdraw money from my card at the same time to let them. Even if someone in Nigeria is trying to withdraw all the money on the card to let them. I just couldn’t handle it anymore, I hate being treated like a child by my bank. If they’re concerned about any transaction on my card they should call me and check on it like NBK does. But to block my card without warning is ridiculous.

So in the next few days when I have some free time I’m going to sadly be closing my account with Burgan Bank. I say sadly because I actually love the branch near my house and have had a pretty good experience with them. Even though both their app and online banking sucks I liked passing by their branch and their bank employees are actually really friendly. But their security policies have completely killed it for me. The whole point of opening an account with them was so that I have a backup system to use when I travel and the one thing I wanted them for they’ve failed in miserably. Now I need to find another bank instead so if anyone has any recommendations let me know below.

Update: Burgan Bank ended up calling me regarding my post and according to them they’ve reengineered some of the processes so that people don’t end up having these issues again. This is the email they sent me:

Dear Mark,

Thank you for raising your customer experience with us in regards to recent issues on your debit cards, firstly we regret the inconvenience caused to you. Due to the recent spate of frauds in card related transactions across the region each bank including ourselves had put in parameters in order to protect & safe guard our customers. Our endeavor has always been to protect our customers assets & ensure better customer experience.

We can reassure you that based on your experience and feedback we have relooked at our processes & reengineered them to ensure better customer experience and we will monitor and review the same on ongoing basis.

Regards,

A bunch of things to do this weekend but I’m not going to be in Kuwait. This means I’ll be missing the very interesting sounding A Tour with Taste: The Flavor of the Coastline that is going to be held on Friday. Check out the full list of events taking place this weekend below:

Thursday
Exhibition: Al-Seef
Exhibition: The Replacement by Mahmoud Obaidi
Exhibition: Van Leo – Master Cairo Portrait Photographer
Auto Moto 15 – The Kuwait Motor Show
Marina Market
Traditional Kuwaiti Food and Dishdasha Night & Book Presentation
Rooftop Movie: Insomnia

Friday
Auto Moto 15 – The Kuwait Motor Show
Marina Market
Street Fest
A Tour with Taste: The Flavor of the Coastline

Saturday
Auto Moto 15 – The Kuwait Motor Show
Marina Market
Street Fest
Guided Tour: Old Kuwait City
Rooftop Movie: Lars and The Real Girl

If you’d like to share an event on the blog [Email Me]

Anytime I need to get any paperwork from the government I cringe. In the past month I had two papers I needed to get sorted and in both cases things didn’t go so smoothly. I hate how I have to approach all the employees in a way where it’s like I am asking them for a favor.

The first paper is related to a business I’m launching. To setup a company I need a paper from my sponsor giving me permission to start a company. I got that paper from him and went to Government Mall (located under the Liberation Tower) to get it notarized. When I presented the document the government employee took a look at it and told me the format was all wrong, he wrote down the proper format, I went downstairs got it typed and came back to show him. He told me it was fine and I now needed to get it signed by my sponsor. So I left and came back two weeks later with the document signed. I went back to the same employee and handed him the signed document, he looked at it and was like what is this? I explained to him what it was and he once again told me it was in the wrong format. I was like what do you mean its the wrong format? You wrote it for me, I got it typed and approved by you and all you said I needed to do was get it signed which I did! He was like no this is the wrong format. I asked him if he could write down what I needed to change, he told me he won’t write anything and then shooed me away. I’m now getting someone to get this document sorted for me since I can’t deal with that crap again.

The second paper I needed to get was permission from the police to replace my damaged bumper. I headed to the Salmiya police station and walked up to the information desk and told them what paper I needed. They instructed me to go into the first office on the left. I went to the first office on the left and the police officer there told me to go upstairs. I went upstairs and there were three rooms but only one was occupied. So I walked in and waited until the two police there finished their conversation before I asked the cop seated at a desk about the paper. The cop told me to go to the office next door. I told him I did but there was nobody there. He then got agitated and told me obviously there isn’t anybody there since its his office and he can’t be in two places at once. As if I was somehow supposed to have know that was his office. So I go wait in his office for a few minutes and then he walks in. He’s like I need you to get me a photocopy of your license, car registration booklet and your civil ID. I thought to myself why couldn’t you have told me that earlier instead of making me wait here. So I leave the police station and drive to the nearest photocopy shop and then come back with the copies. I go upstairs again and this time the same cop is sitting at a desk in the third room. In my head I thought that was hilarious because it felt like the police station had only one employee who changes offices and pretends to be a different person every time. He ends up filling up the papers and then sends me down to the Salmiya area commander for one last signature.

How I hate this. I know a lot of people (mostly Kuwaitis) would disagree with me on this but I would rather they replaced all the ministry employees with expats. When was the last time you walked into McDonalds and was greeted by a grumpy employee who made you feel like he was doing you a favor?

If you missed the air show on Friday you didn’t really miss much from what I heard. But, if you wish you had watched the air show you can do so online since someone uploaded a video of it. Not very exciting. [YouTube]

I love this car, I’ve loved it ever since I first laid my eyes on it. Last year I took the F-Type roadster out for a day and my biggest issue with it other than the super tiny trunk was the fact it was a soft top convertible. I’m not a fan of soft tops so when Jaguar revealed the F-Type Coupe I knew this is the car I wanted to get.

The Jaguar F-Type Coupe is one of the best looking cars on the roads right now and in my opinion, it also has one of the hottest looking rear ends. The model Jaguar lent me was the V6 340hp although they had a 380hp version available to test drive as well (maybe I could take that for a spin next time Jaguar?). When I first picked up the car I wasn’t too sure about the color, but by the end of the day it had grown on me. It’s such a beautiful car that even the white looks great on it, actually white might be my favorite color on the Coupe.

The F-Type Coupe isn’t a big car, it doesn’t have any rear seats nor any kind of room behind the seats. It’s compact but never feels claustrophobic. I picked up the car in the morning and went about my day. I had a bunch of errands to run followed by lunch with a friend and like the F-Type roadster, this is a great everyday car. It’s easy to drive in traffic and the suspension is soft enough to handle bumpy old roads. The trunk in the Coupe is fairly large as well so if you want to drop a friend off at the airport you can, that was something I wasn’t able to do with the roadster due to the fact that trunk couldn’t fit a medium sized bag.

After lunch I drove up north to my favorite isolated road to take my photos. It’s a 50 minute drive each way so it gives me a lot of good quality time with the car. One thing this model I drove missed over the previous roadster I had taken out was the optional sport exhaust system. Although the car had an aggressive growl and popped a lot, I did miss having the optional exhaust switch which would kick the sound up a notch. Speaking of sounds, the sound system in the review car was also the standard 6-speaker one and not the 12-speaker Meridian system I had previously tried out in the roadster. It still sounded impressive, but just not as good as the Meridian.

One thing I really appreciated on the car this time around were the brakes. Based on the spec sheet I received, the Coupe I drove was fitted with the standard brakes but they were extremely responsive and very powerful. I’m by nature a late-braker but with the F-Type I became a very-late-braker because I had so much confidence in the brakes. Makes me wonder how much better the optional super performance braking system would be.

Like the F-Type roadster, one of the best things about the Coupe is the starting price. The Jaguar F-Type Coupe starts at just KD19,500 and the one I was driving with all the options sells for around KD24,000. If I didn’t know how much the F-Types cost I would have easily guessed over KD30,000 just by the looks alone. Is there anything I didn’t like in the car? Not really, I mean this is the car I was actually considering getting a few months ago when I was car shopping. It’s got great looks, incredible performance and just feels fantastic on the road.

If you’re interested in test driving the car yourself you can pass by the Jaguar dealer in Al-Rai (Al-Zayani) and check it out there.

A video posted by Sulaiman 427 AlQassar (@slaimano) on Dec 12, 2014 at 1:36am PST

This past weekend the Kuwait Mile event was held where around 500 cars signed up to race down a mile long strip of the highway. The event was a success with lots of interest but sadly there were two accidents (which I am aware of) that took place that day. Accidents at a racing event are absolutely normal but what I was surprised with was the lack of safety barriers between the track and the crowd.

In the video on top of one of the accidents, the car loses control and luckily crashes into the barrier on the left. If the car had headed to the right instead then there might have been some serious injuries since there was only a metal fence separating the viewers from the track (check the screen grab above).

A video posted by خالد الزعابي ابو الجود (@khalidalzaabi) on Dec 12, 2014 at 4:50am PST

After I found out about the accident I started checking out photos and videos of the event and noticed a fire truck parked on the side of the track. I quietly thought to myself that can’t be safe for the driver if his car crashes into it and I thought of the Jules Bianchi crash in Suzuka this past year. Later on in the day a car crashed hard into the fire truck and luckily missed some firemen who were standing next to the truck as well.

It’s pretty cool that more motorsporting events are taking place in Kuwait but a catastrophic incident at one event would end up setting us back a very long time.

A completely random and useless fact but turns out that Austin St. John, the original red Power Ranger was living in Kuwait right under our noses. He was working here as a medic for four years before just recently returning back to the States. How did we miss that? [Link]

Thanks @forzaq8

If you missed the Cinderella Pantomime by Staged in Kuwait last week they’ve now uploaded the full video of the show online. Here is the video description:

SIK bring a brand new Cinderella script to the stage for their third pantomime, weaving some fun new characters into the age old tale in a story aimed to entertain the whole family. Sadly the video of this production was shot at the last performance against the backdrop of an extremely noisy audience who did not know how to behave in a theatre. One of the many problems we have yet to overcome in Kuwait.

To watch the video of the performance click [Here]

Not sure how I missed this when I watched Interstellar two weeks ago but Cinescape has a new logo. Not sure how I feel about it since I just saw it now for the first time but side by side with their older logo it looks like a step in the right direction.

The new logo along with the website gives the brand a much needed facelift, it looks brighter and more current than their previous logo which I really liked back when it was first introduced. One thing I’m curious about it where is the Arabic version? Their website uses the same English logo for both the English and Arabic sections and I didn’t spot the Arabic logo on their Instagram account either. Curious if they’ve decided to completely drop the Arabic (which I don’t mind honestly).

In any case maybe Avenues can give them a call and find out who did their branding because two years later and the Avenues logo still looks like crap.

I decided to be a lawyer because I strongly believe that if more people have their rights and get justice, kuwait would be a better place. Even though I am not really helping much, I am still humble and grateful that I get a chance to post here and create some sort of awareness (thank you kindly Mark). I know my topics might be negative lately, but remember I get inspired to write by the cases I have and the emails I receive.

Some of the companies out there are MONSTERS (not the cute ones like monster inc but more like I don’t know I am not really into sci-fi) but seriously some companies are evil.

I have noticed in the past few years an increase in cases dealing with contractors. Contractors are brought to Kuwait from their home country and put to work doing various jobs for companies or entities that are from their home country. These contractors are told that because they work for their countries Army or Navy or whatever, then Kuwaiti Labor Law doesn’t apply to them but their countries law does. NOT TRUE YOU EVIL ******!

If you are working as a contractor for I don’t care who in Kuwait, it doesn’t matter if it’s for the King of Utopia or Queen Elizabeth. If you have a working permit and you are registered under the Ministry of Social Affairs and Labour then Kuwait Labour Law applies to you. So what does that mean?
You get paid overtime! I have noticed that some contractors have signed a contract that says they are willing to work 12 hours a day. Fortunately though, the law clearly states that the employee can not agree on something different than what the law states unless it’s beneficial for the employee (contractor). The law states maximum 8 hours, so unless you think working 12 hours a day without overtime is beneficial for you, you can ask for compensation for all your hard work. Also:

– The law also requires the sponsors to open a Kuwaiti bank account for contractors and transfer the contractors salary to the bank account. These sneaky companies pay the contractors in their bank accounts back home and deposit small amounts of money in a Kuwaiti bank account, making the Ministry of Social Affairs and Labor believe that the contractor’s salary is a lot less than what they really make. Since compensation is based on salary, these contractors won’t be getting compensated fairly.

– Termination indemnity, yes you heard it right, contractors deserve termination indemnity in accordance to Kuwaiti Labor Law.

– Days off in accordance to Kuwaiti Labor Law.

– All other rights in accordance to Kuwaiti Labor Law (please read my labor law post for more information).

If you are a contractor and you are being mistreated and you want your rights, please let me know ask@fajerthelawyer (or any other legal questions). I do not have the capacity to answer everyone for free (but I try), and I am happy to announce that I am currently working with a great team and therefore we are able to reply back to all emails with a reasonable time frame.

Post by Fajer Ahmed – Legal Counsel
The legal opinions expressed in this post are those of the author Fajer. Opinions expressed by Mark or any other writer on mark248am1.wpenginepowered.com are those of the individual’s and in no way reflect Fajer’s opinion.

As I mentioned in my previous post, over the weekend Red Bull sent me to Dubai to watch their Car Park Drift finale. Since the event was being held at the Meydan Racetrack, Red Bull ended up putting me up at The Meydan Hotel.

I had their standard room which over looked the racetrack and it was pretty large in size compared to most standard rooms I’ve stayed in. The whole hotel is pretty ginormous so makes sense that the rooms would be as well. When you first walk into the room you have a long winding corridor which contains the closets followed by the bathroom and then the rest of the room.

The room had some nice features like touch controls for the lighting and the AC, an iPhone dock connected to a sound system and my favorite feature, a closet that opens from two sides. I don’t know why I’ve never come across this before but it’s super practical, basically you can access the closet from the main room corridor or from the bathroom since there are doors on both sides of the closet. This means if you come out of the shower you can just open the closet and pick your outfit without having to walk out into the main room. The bathroom also had a large bathtub with a tv and a large window overlooking the room. It was a beautiful and tasteful room.

But, there are some downsides with the main one being the fact the hotel is located in the middle of nowhere. It’s somewhere between Dubai Mall and Mall of Emirates but located inwards and surrounded by nothing. It makes it really unpractical say to go shopping and then come back and drop stuff at the hotel. Another issue I faced was the lack of taxis again because the hotel was located in the middle of nowhere. You can have the hotel order a cab but it would take around 20 minutes to get one so the only option if you’re in a rush is to take the hotel limo which costs a considerable amount more. To be fair the hotel does offer shuttle services to and from Dubai Mall and Mall of Emirates but only at certain times.

The hotel is pretty cool, very modern and if you’re a party person then you’ll probably like the fact the club White is located on the rooftop of the hotel. But as I said, it’s not close to anything and thats the compromise you’ll have to make since the rooms are pretty affordable starting at around KD50 a night. Here is a link to their [Website]

Last week there were rumors going around online and on whatsapp about Talabat’s customer database being hacked. The hacker supposedly was able to get access to Talabat’s customers addresses and published a file online containing a sample of addresses with a promise that more would be released soon. So I contacted Talabat right away to find out if this security breach was true before posting about it and I received the following response from them:

Dear Mark,

We have our internal security monitoring tools that notify us automatically in case of any hack attempts and have not received any threats about data leak. All our customer information is secured and not leaked to anyone. However, we take notice of such things very seriously and assure you that we are going to investigate this issue thoroughly and will get back to you upon completing our investigation.

Earlier today Talabat called me up to let me know that after thorough investigation they’ve concluded it to be not true and that their customers information were not leaked. I was also invited to pass by their offices and get a behind the scenes look on how they operate which I will be doing sometime this week.

From the looks of it this incident could be a competitor trying to smear them or even possibly a disgruntled ex-employee. In any case if anything new develops I’ll update this post.

The United Kingdom has a new champion! Formula 1 racing driver Lewis Hamilton was crowned world champion at the end of yesterday’s end of season Grand Prix in Abu Dhabi. British newspapers are full of images of a jubilant Hamilton and headlines such as the “Start of something special” and “Best day of my life”. Perhaps the fact that he beat his team-mate and long-term rival, German driver Nico Rosberg, makes the victory seem even sweeter. For the UK, our rivalry with our European friends always adds an extra twist to the competition.

So what if journalists play down the fact that Hamilton and Rosberg both drive for a German team? Painful memories of England’s exit from this summer’s FIFA World Cup, and Germany’s victory, are long forgotten. Glory is in the moment and the victor enjoys the adulation. Who cares if Germany won the World Cup, we have Lewis!

Well, lots of people care, and not just 80 million justifiably proud Germans (congratulations mein Freund), but that was last summer.

Today, I feel Kuwait’s pain. Losing 0-5 to Oman last week appears to have caused a national shock. As a Briton, I’m not unused to sporting disappointment. Don’t misunderstand me, I am no football expert. I enjoy a kick-around with the kids, but that’s it for soccer. However, I learned a few years ago that it’s very difficult for a British Ambassador not to take an interest in sport, and football in particular. This initially posed a problem for me. Apart from my rather limited ball-skills, I had grown up playing rugby, hockey, and athletics. I have always enjoyed watching the World Cup and European Championships, but not much more. Suddenly I needed a “team”. Naturally, I chose Liverpool. I was born there. I also remember Kevin Keegan, John Toshack and Kenny Dalglish. So I have become a Liverpool supporter. At least I’ll never walk alone.

Except, here in Kuwait, I keep meeting Arsenal or Chelsea fans. Why is that? Where are all the Liverpool supporters? I did meet a Tottenham supporter the other day. And of course, I know about Kuwaiti links with Nottingham Forest and Ebbsfleet United. I’ve even met some enthusiastic Kuwaitis who fly to the UK to watch the occasional match before heading home again the following day. That’s more dedicated than I’d ever be, but it’s great to know that football is so popular here. It has also been good to learn about other Kuwaiti sporting interests – and successes: the shooting team and other medallists at the Asian Games in South Korea this autumn; the early morning cycling clubs out on the Gulf road every Friday; the numerous youth football clubs playing across the city; and the Triathlon that took place last month. People taking part in these activities may have been disappointed too by last week’s score. But they keep training, enjoy the competition, and play for the fun and thrill of the game.

People always rediscover their love of sport. Anyone and everyone can have a go. It brings people together. What do you think of sport in Kuwait today? Can more be done to help people enjoy the benefits it brings, and the joy it can give?

Post by Matthew Lodge
British Ambassador to Kuwait
Instagram: @HMAMatthewLodge Twitter: @HMAMatthewLodge