
A few days back a reader contacted me and told me he was leaving the country for good and wanted my recommendation on a shipping company. Since I had just used a shipping company myself I figured I might as well write about my experience.
Back in May I shipped some furniture and electronics to my apartment in Lebanon. I didn’t really look for a shipping company, I just contacted Alghanim Freight since I previously heard they were the best and so didn’t even bother looking for any other options. My experience was a mixed bag but truth be told, not sure they can be blamed for all of it.
The problem with shipping stuff to Lebanon right now is the the fact there is internal conflict taking place in Syria right now. Before the internal conflict shipping stuff from Kuwait to Lebanon could take anywhere from 1 to 4 days but now it takes around two weeks. The shipping trucks are held at the Jordan/Syria border a few days and then formed into a convoy and led by security to the Syria/Lebanon border. Once they get there they get stuck in a long queue waiting to be cleared into Lebanon.
Based on a previous conversation with Alghanim Freight we were told our stuff would arrive to Lebanon on June 3rd. So me and Nat booked out tickets from May 31st to June 16th. Alghanim Freight sent over a packing crew and they did an amazing job. They worked around 10 to 12 hours with just a small break packing everything into carton boxes and wrapping up stuff with bubble wrap. In the end we had a total of 105 boxes which they loaded up onto their truck and took off.
Insurance
The day after they picked up the packages and while talking to Alghanim Freight we found out that although our shipment was insured, it was only insured up to $20,000. That amount was far less than the cost of the items we were shipping. To increase the insurance we were told that we would need to state the value of the items in each box. Although we had a list of all the boxes and what was inside, the descriptions were generic. Majority of the boxes were described just as “Furniture”, a few boxes were described as “Kitchen” and only a few boxes mostly the electronics were more specific. Since there was no way to know what was in each box there was nothing that could be done and so we didn’t get the extra insurance. We should have been asked ahead of time if we needed extra insurance kinda like how McDonalds asks if you want to upsize your meal while taking the order and not after you’re done.
Delivery Dates
This is where we had the biggest issue but now looking back at it I realized it mostly wasn’t in their hands. Originally we were told our shipment would arrived June 3rd. Two days after our packages were packed and taken we were told our shipment would arrive to Lebanon June 8th. That’s already a 5 day delay and the packages hadn’t even left Kuwait. When we got to Lebanon we found out that the shipment would get delayed again and in the end the shipment finally arrived on June 12th.

The Delivery
Our biggest concern was if all our items would end up arriving to Lebanon and how much we would get charged for customs. Luckily we didn’t end up having any problems. All 105 boxes were delivered with nothing damaged and nothing missing. In addition we also didn’t pay any customs at the border. Seems Alghanim Freight use trucks who have good relationships with the border people and so their cargo don’t get unloaded which is why we didn’t pay any taxes.
Conclusion
The fact that all our items arrived safely and the fact we didn’t pay any Lebanese taxes on our shipment is more than enough reason to use them again or recommend them to people. They were not accurate with the delivery dates but I truly believe it wasn’t in their control this time around. Total cost for shipping was around KD650.