TivoGuy was telling me that Aramex was closing down their Kuwait City branch and moving everything to Ardiyah. I quickly sent an email to Rabih who is always kind enough to answer my questions. Turns out its true, Aramex is shutting down the Kuwait City office, this is the email I received from him:
Dear valued customer,
Yes it is true we are moving our operations to Aardiyah since our main location is there and all our operations start from there. An email was sent to all our customers today morning. Another email in Arabic will also be sent by tomorrow.
Trust us that the move is for the best of all our customers: Delivery will be much faster and security and control on non-delivered packages will be much better. Most of all, Management will have more direct control on service level provided to our customers.
We will also open a new location for customer service and opening new accounts in Al-Bustan Mall in Salmiyah before year end inshallah.
Always at your service.
Personally I am going to find it a hassel to drive to Ardiyah everytime a package arrives but I guess I don’t have any other option.