
Last week I posted about the new order here intercom system at the Gulf Road McDonalds thinking it was something new in Kuwait (sorry I don’t use drive-thru much) and it turned out to be something old… very old. BUT, now that the system is setup I noticed the McDonalds one has a screen right under the mic where you place your order. How it works is you place your order by talking into the mic and then the employee at the other end punches in your order into their system and you get to see what you are ordering on the screen in front of you. So say you ordered a Big Mac combo and she heard it as a Quarter Pounder combo, you would be able to see that on the screen and correct her mistake. Now don’t shoot me if it turns out this system is available at every bakala in Kuwait, I haven’t seen it before myself.


