Ok so as I said in my previous post my PSP is in Kuwait. After trying to contact them from 2PM, I was just able to get a hold of someone now:
Me: When can i pick up my package?
Aramex: Package is in Ardiyeh (the main operations facility).
Me: Can I pick it up from there?
Aramex: No, everyone wants to pick it up from there but you cant, its not allowed. You can only pick it up from our Kuwait City office.
Me: Ok when can I come over and pick it up?
Aramex: I don’t know, there are over 800 packs and they have been sorting them out since 1PM
Me: O..K… but when will I be able to pick up my package?
Aramex: Usually around 6PM but we will send out SMS’s when they arrive
Me: OK so at 6 I can come pick up my package?
Aramex: inshalla
Me: Thank you good bye
Aramex: bye