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Ok since I’ve been drinking in the Abu Dhabi airport for the past few hours and I’ve been listening to David Bowie’s Starman on loop… I’m now in a slightly better mood. So, I figured I’d post what was actually cool about flying with Etihad to Los Angeles. This was my third trip to the U.S. in the past 6 months, the first time I flew British Airways, the second time United Airlines and this third time with Etihad.

I personally prefer as direct a flight as possible since I pop a sleeping pill and xanax combo that basically knocks me out for most of the flight. So 5 hours or 10 or 15 doesn’t make a difference for me. Stopping half way is annoying, I just want to settle down in my seat, sleep and then wake up in my destination. United Airlines was a direct flight but their planes were pretty old and they’re now no longer flying out of Kuwait.

Etihad and Emirates both have direct flights to LA but Etihad has one major advantage over Emirates. U.S. Border Control are located at the Abu Dhabi Airport. It’s so odd I’m not sure why they chose Abu Dhabi, their only other location outside of North America is in Ireland. What this means is you get all your security and visa procedures done at the Abu Dhabi airport and then once you land in the States you don’t have to go through any of it. You actually land in the US as a domestic flight, you walk out of the plane, pick up your bags and leave the airport. This is very convenient especially for those who don’t have US or Canadian passports since the immigration lines on arrival to the U.S are usually super long.

The downside of Etihad is there is a high chance you’re gonna miss a connecting flight. A lot of my friends have missed connecting flights in Abu Dhabi because their flight from Kuwait was delayed or in my case, even when my flight wasn’t delayed I still managed to miss my connecting flight to Kuwait. It’s a gamble so just make sure you know the risk.

I was originally going to post about how shit Etihad Airways is because they removed my name off my connecting flight back to Kuwait. They “assumed” I wouldn’t be able to make it to the gate in time and now I’m stuck in their airport for 5 hours waiting for the next flight out. But, I figured everyone had already heard a ton of horror stories on Etihad and you wouldn’t be interested in hearing another. I mean even Anderson Silva trashed them on his Instagram account after his last visit to Kuwait.

So instead I’ve decided to turn this post into a positive one and talk about my love for my AMEX card. I’ve had it for as long as I can remember and I love it for multiple reasons. Firstly getting an AMEX card was a fairly simple process, I don’t remember the exact steps since it’s been 6 or more years since I got the card but I do remember their requirements were really simple, something like just prove you work and that was it. They then give you a ridiculously high limit, mine has always been like $12,000 from day 1. But the biggest advantage of the card for me is lounge access while traveling. For example I’m now stuck at the shitty Abu Dhabi airport for 5 hours and Etihad couldn’t give me access to the lounge even though they fucked up because the lounge was “full”. Not that I really care for their lounge since it’s small and overpacked always but I just wanted them to compensate me in someway for ruining my return flight. Since I couldn’t get access to their Premium Lounge I decided to check the airport website and see what other lounges were available here. I ended up finding one called Al Reem tucked away on the far side of the airport that allows access to AMEX card holders. I’m here chilling in the lounge now and it’s actually better than the Etihad Premium Lounge. It’s quieter, a lot less people and there is even a bar.

I travel a lot and always in coach when traveling around the region so the AMEX card really makes the airport experience a lot more comfortable. I use it mostly at the Kuwait Airport, Beirut Airport, Dubai Airport (all terminals), Bahrain and now I’m using it in Abu Dhabi. If you’re flying out with FLyDubai from the Sheikh Saad Terminal in Kuwait, the AMEX card also gives you access to the business class side of the airport which is a much more superior experience compared to the regular side.

Other than lounge access, my AMEX card also gives me 30% off on MyUS shipments and I also earn points on the card which I can convert to air miles for my favorite airlines or buy products from the AMEX store. If all that isn’t enough, my AMEX card has even given me access to early bird or reserved seating for concert tickets in the States using TicketMaster.com.

There are some downsides of course compared to the credit cards from your bank. You have the yearly card fee which you have to pay while my MasterCard with NBK is free. The interest rate is also higher with AMEX, my MasterCard I think is 1% a month while AMEX is like 2.3%. Then you lose a bit of money with the exchange rate whenever you settle your bill since you have to pay using US dollars. But those downsides are worth it for me which is why I love my American Express card. For more details you can visit them in Salhiya or check out their website [Here]

A couple of weekends back I borrowed the Lexus NX 200t from the dealership so that I could review it for my blog. I had emailed them requesting it since I’d been admiring the car for awhile now and was curious to try it out. Lexus weren’t really know for exciting or breakthrough designs but the NX completely changed my perception on them.

My favorite color on a car is usually black, but not in this case. I was actually disappointed when I picked up the car to find out it was black. The NX is designed with a lot of sharp lines and black just hides all of them. Not only that but one of the nicest design elements in the car are the rear lights which stretch across the side of the car over the rear tire. But in black that part doesn’t show and instead blends in with the rest of the car. I wasn’t sure I’d be able to show off how beautiful the car really is in my photos because of the color, but I also figured there are tons of them on the road already so more than likely you’ve come across a lighter colored version.

The NX is a cross over vehicle which makes it smaller than a proper SUV but slightly larger than a standard car. They always feel like oversized hatchbacks to me and the NX isn’t any different here. It’s a 4-cylinder turbo engine with front wheel drive but it never felt like it lacked any power on the road. Obviously the fact that we don’t have any mountainous roads helps a lot with that. In the States they have a hybrid model which comes with an electric motor for the rear wheels turning it into an all wheel drive car. Not sure if we have that option in Kuwait, I didn’t see any at the dealership and I forgot to ask them if they had any.

Like all Lexus cars, the interior was plush with leather all around including on the dashboard. The entertainment system interface still feels outdated which is disappointing. They’ve also replaced their finicky joypad with an even more finicky trackpad. I hated the trackpad, it seemed like anytime I accidentally tapped it the car would change a setting or forward a song or perform some other unwanted action. The trackpad along with the outdated interface were the only things I actually didn’t like about the car. Actually come to think of it, the sound system wasn’t that great, mostly because if there was any bass in the track the rear trunk door would loudly rattle annoyingly. For the passengers sitting in the rear, there’s pretty good legroom. I’m over 6ft tall and as you can see in the photo below I didn’t have any space issues.

Like I mentioned at the start of this post the NX is a pretty hot looking car. Lexus have managed to carve out a look that can’t be mistaken for any other car on the road except possibly their larger RX series. The starting price isn’t that bad at KD12,950. It kinda seems like a good deal considering you’re getting a good looking Lexus with a nice all leather interior and Lexus reliability. They have an F-Sport version which looks even better with larger wheels and slightly more aggressive styling, but that’s priced at around KD16,000. It’s a great car overall, but Lexus should definitely give their entertainment system interface a major overhaul. If you’re interested in test driving the car you can do so by contacting the dealer. Here is a link to their [Website]

Last week Huawei sent me to CES 2016 in Las Vegas to cover the experience for my blog. The Consumer Electronics Show is one of the largest electronics shows that takes place during the year and the largest event that takes place in Las Vegas period. If you checked any electronics or gadgets blog last week like Gizmodo or The Verge then you were probably overwhelmed by all the CES related posts that they published. Well I’m not going to do the same here, instead I’m going to highlight just some of my favorite things I saw at CES this year.

The whole experience was insane since the Las Vegas Convention Center is HUMONGOUS. I thought the watch expo Basel World was huge when I visited it in 2013 but CES is so much larger. It’s hard to explain how big it is, I mean just the lobby of one of the halls was larger than any of the halls at the Kuwait International Fair Ground. CES was so huge that it took me more than 2 hours of fast walking to cover all the halls and then after I left I found out I had even missed one hall completely. There was so much stimulation everywhere I looked that I felt like I was having out of body experience at one point.

Anyway, below are some of the things that stuck out for me, if you follow me on twitter (@mark248am) then you’ve probably already seen most of the below but with less details.

One of the theories behind why The Address fire in Dubai spread so quickly was because of the flammable exterior building panels. The panels are similar to the ones seen all over Kuwait on many skyscrapers and other buildings like Coops and Hospitals. I personally think the grey colored panels should be banned for esthetic reasons. They’re like white Toyota Corollas, practical and affordable but look bland and lack any kind of personality.

Now, because of The Address fire I found out that theres even a better reason to ban them, they’re extremely flammable. According to the Daily Mail, the metal cladding has a very flammable plastic core and has been banned in the UK since 1980. In the UAE they were banned on new buildings in 2013 after a high-rise caught fire in 2012. So if its not for cosmetic reasons, I hope the panels get banned in Kuwait for safety reasons.

Update: Gizmodo have an article on this as well [Link]

LEGO have just opened their first shop in Kuwait at The Avenues. According to my friend whom I stole the snapchat screenshot from, he spotted the LEGO Architecture, Star Wars, Friends and Elves series all on display at the shop along with the regular LEGO sets. They also sell LEGOs by the bowl where you get to pick different LEGO pieces and colors like you’re buying jelly beans. If you’re interested, the LEGO store is located in Phase II near the That Al Salasil bookshop.

Thanks @xxmrfarixx

With the release of Star Wars Force Awaken, a lot of new Star Wars merchandise has gone on sale like clothing, Lego’s (the Millennium Falcon is KD170!), new figurines and now a new addition, the Sphero BB-8. Being a big Star Wars I’m pretty much on cloud nine. Not only was The Force Awakens a great movie, the new toys look great and even the clothing isn’t bad at all. So I was excited to test out the BB-8 and I was pleasantly surprised at how well it worked.

So what’s so cool about the Sphero BB-8? You can control it using your smartphone and it’s compatible with both iOS and Android devices so no one is left out. This little guy can move fast and can take a beating. When I first tested it out, the first thing that popped into my head was that BB-8 would make a great (albeit expensive) toy for my cat. It was impressive watching it speed across the floor especially that the BB-8’s head is attached to the body using a magnet and two little wheels so it stays in place while the rest of the body rolls. It has barely fallen off, even as I’ve hit the wall multiple times and the legs of chairs. The body itself has an “upright” position that corrects itself with the help of the stabilizers that are part of the internal mechanism. There’s also a gyroscope and accelerometer that will assist in controlling BB-8 by being aware of its movements and make subtle and slight adjustments to help you out.

If you get tired of controlling it you can set it to patrol mode. Patrol mode works similar to the way a Roomba does. The BB-8 will roam around your room on its own and will move around objects, like chair legs or people. What’s cool is that there is an event log that that lets you know if BB-8 hit a wall or detected an object.

The price tag for the BB-8 is steep, it costs KD69. Ultimately, this is a cool piece of tech, but it’s not something I would play with everyday. Right now I have it on my shelf next to my Samus figurine and my Super Mario Amiibo and sometimes I’ll tease my cat with it once in a while, but at the end of the day it’s a glorified figurine. House guests will find it impressive and it makes for an interesting topic of discussion. I love the BB-8 and it’s unique in a world of cheap toys. It’s a Star Wars toy that can be enjoyed by kids and adults.

If you’re interested in the Sphero BB-8, it’s available at the Avenue’s branch of Fantasy World which has a new section catered towards adults called THE EDGE. Fantasy World also has the largest collection of Star Wars toys that I’ve seen in Kuwait so far, including nice figurines of Kylo Ren, Finn and Rey.

Post by Patrick

Full Disclosure: The Sphero BB-8 was provided by Fantasy World to review on the blog.

A reader emailed me a few days ago letting me know they had found another Korean supermarket in Kuwait. According to the reader they were trying to find danmuji so they went to Singarea Supermarket and couldn’t find it there. So they asked their favorite Korean restaurant if they knew where they could get it from and they were told about another Korean supermarket in Shuwaikh called Ginza Market. So I passed by over the weekend to check it out. The store is small and seems to be catered more to restaurants than consumers since I was offered a list of all their items to keep with me in case I needed to order anything. But as a consumer you can also pick up whatever you want from their shelves. They’re open from 8AM to 8PM and their phone number is 22205091. Here is their location on [Google Maps]

While looking for Ginza Market I also ended up finding a Chinese Supermarket called Chinese Food House. It’s located in the same building block as Ginza and the store specializes in food products imported directly from China. I couldn’t figure out what they had since everything was written in Chinese but I did find some odd items like century eggs and salt baked chicken feet. They’re open from 8AM to 5PM and their phone number is 97533702. Here is their location on [Google Maps]

Both those stores have very friendly and helpful staff so don’t be afraid to ask them newbie questions.

Update: Ginza Supermarket has moved and the Google Maps link above has been updated.

Infamous Kuwaiti rapper Big D retired earlier this year with a pretty odd resignation letter. The main reason he left music was because he started believing music was a sin and that the rap industry as a whole were advocates of the Devil. I guess he no longer believes that because he’s back out of retirement with a new video. Sadly it’s a pretty boring video, he really should go back and get the guy who produced my favorite video of his that had the trashy looking girls drinking fake wine. At least that was entertaining to watch even if you didn’t like his music.

One of the things that got me excited about checking out The Burrow Life gym was their teaser photos and videos which they shared on their instagram account. They set a very trendy tone to the gym and because the production of their photos and videos were so good I just assumed they had gotten them done outside of Kuwait. Then last week I found out from a friend that all their photos and videos were shot locally by a small production house called Blank Production.

Since it turns out their office was in the same building as mine, I passed by awhile ago to meet up with them and check out their work. They’ve only been around for three months now but already from their small portfolio it’s obvious they’re super talented. You can watch their showreel above or check out their website with more of their work [Here]

The other day while at KIPCO tower I spotted a books donation box by an organization called Raqsh. Turns out they collect unwanted books and then send them to small scale societies such as refugee camps. Right now they only have this one donation box located at KIPCO but they’re looking to set up more of them around Kuwait. For more information on the organization, here is a link to their [Website]

This video was uploaded back in April but I just saw it now. It looks ginormous. The new hospital should be completed by 2018. [YouTube]

Thanks lovelykuwait

Poêle is a new cafe and bakery that opened up recently in KIPCO tower. I passed by last week for lunch and its now officially become my new favorite spot (for now). When you first walk in to Poêle you’re greeted by a beautiful display of baked goods, salads and deserts. The interior is subtly stylish with lots of white and beautiful large artwork by the extremely talented Ghadah Alkandari. Theres a huge communal table right in the middle surrounded by smaller white marble top tables all around. We sat near the window because I wanted as much natural light possible in case I was going to take pictures but really, because of the large windows, the whole place is beautifully lit.

Their menu mainly consists of salads with a secondary menu for daily specials. There were four specials to choose from on the day I passed by and I ended up going with roasted seabass while my friend went with their chicken special that was stuffed with turkey. I also ordered their quinoa and butternut squash salad while my friend ordered their chargrilled broccoli. The presentation of all the dishes was really impressive and made my life so much easier when it came to taking pictures. Everything we had was delicious and I wouldn’t mind ordering the exact same thing again the next time I’m there. After we were done we headed to their food display near the entrance and chose our desserts. I ended up going with the chocolate and praline tart which was rich, savory and didn’t leave me feeling too guilty afterwards. The presentation of the desserts were also visually pleasing and comparable more to a high end restaurant and not a small cafe.

One more thing I wanted to highlight before I ended this post was the staff, from the host to the waiters everyone was very professional and knowledgable. Price wise its on the high scale but because of the whole experience from start to finish it doesn’t feel over priced. My quinoa and butternut squash was KD2.650, my sea bass was KD6.700 and the chocolate and praline tart was KD2.750. There really wasn’t anything I could knock about the place and since its down the street from my office I’ll probably be passing by very frequently from now on. Poêle is located on M2 in KIPCO tower and you can check out their instagram from more pictures and information [Here]

Last week, a solopreneur in Kuwait approached me for help after reading my Business Therapy intro post. Her main product is gift boxes containing genuine gold, frankincense and myrrh (a.k.a. in a Christianity context as the gifts given by the three kings or wise men). Apart from how niche her business is being in a Muslims-dominated country selling to Christians, her problem is quite common to many solopreneurs I met before. For what it’s worth, let’s call her Jane. She came across the products accidentally. She was emotionally engaged. Jane felt she could purchase the raw material and package it herself and make it available for others whom would appreciate what the items stand for – a classic lightbulb moment.

Quickly, Jane learned about what really meets the standards of gold, frankincense and myrrh. She worked on the packaging and started to sell at local seasonal bazaars with modest revenue and managed to have her products displayed at an important cultural centre. A basic website for the EU market was setup. Her social media accounts got activated. Yet, so far not so good: no sales. What Jane did, as many small businesses do, is spend great energy on the product or service side and not much, if any, time on understanding who the key customers are, where they are, what they want, and how to reach them. Controlling quality is essential to offer good value. However, what’s the point of the greatest service ever designed if nobody is aware of it and using it?

In celebration of being in business for 20 years I’ve been giving away one-hour strategic business therapy sessions to micro businesses and charities that can’t afford it. Jane and I had a session online and discussed a few possible directions. For the Kuwaiti market Jane is targeting churches, embassies and cultural centres that target foreign newcomers to Kuwait. She’s also seeking out a low-cost chain management services provider to store some stock in the EU and ship directly from within the EU considering how slow and costly shipping from Kuwait to the EU would be. And finally she’s also arranging to meet a few churches in the UK during her summer trip next year. This week’s tip: Knowing your own industry is one thing, knowing how to grow a business is another. You need both to make it.

Post by Loaay Ahmed, a strategic business therapist since 1995. He currently lives and works in London, UK, while earning his master’s in Service Design Innovation, and managing knightscapital in Kuwait. For Loaay’s advice on business or work matters, send a short email to [email protected]. Regrettably, only the questions chosen for publishing will be answered.

In case you’re wondering if the new Star Wars film has any scenes that were cut in Kuwait, based on people who’ve already watched it here, nothing is chopped.