
Someone from WiMD the new internet provider I posted about earlier in the day left the following comment:
Many thanks, first of all, for giving us a platform to voice our services.
First things first, WiMD stands for Wireless Mobile Data. The name implies the meaning, so no gimmickry with names and how strong and powerful we are. Our technology is not based on the WiMAX standard and we don’t believe in sharing the customer subscribed bandwidth. We have nation wide coverage for our residential customers as of today.
Having said the above, we pride ourselves in what we commit to our customers. In today’s age of blogs and forums, we are aware that customer satisfaction is of prime importance and any wrong information/commitment can only do more harm to us than good.
As most of your readers have mentioned, they have never heard of us. This is true as we didn’t launch or market our services in the residential domain before today. All our existing residential customers till date have been through word of mouth and personal referrals. For obvious reasons you don’t get recommended for bad service or performance, do you?
We don’t want to take any further space and just want to introduce ourselves us a healthy alternative to your existing miseries with limited bandwidth and slower speed. Our request to all is, don’t judge us without even trying us. Our company policy for bandwidth commitment to customers is based on the site survey we do before delivering our services. Fair and transparent. Our NOC and Helpdesk are equipped to answer your queries.
And even after this, if your satisfaction quotient is not reached, kind reminder to our existing and prospective customers. We have a fair money bank policy which means, if you are dissatisfied with our services, you get the remaining balance on your contract reimbursed upon cancellation.
Just want to remind your readers, we are in Hall 6 @ InfoConnect. Please feel free to drop by.
We mean business and that is what we are here for. So no strings attached, no hidden dramas. JUST PERFORMANCE.
No idea on the price but one reader mentioned they start from KD385 per year.
Update: Here are their prices per year
1Mb KD130
1.5Mb KD150
2Mb KD180
3Mb KD225
4Mb KD270
5Mb KD320
6Mb KD325
7Mb KD355
8Mb KD390
9Mb KD473
10Mb KD523
11Mb KD590
12Mb KD660
13Mb KD730
14Mb KD800
15Mb KD870
16Mb KD940
17Mb KD1,010
18Mb KD1,080
19Mb KD1,150
20Mb KD1,220
Update2: I’m going to be trying out and signing up for their service. First hurdle is to see if I can install the antenna on my balcony instead of the roof since I don’t have access to my buildings roof. Hopefully the balcony would work, I’ll find out on Saturday.