A Jazeera Airways pilot left the following comment regarding my previous post on the Kuwait Airways crash landing:
Ok the replacement plane is one to fly passengers back its not a charity, you do have a return flight you have to make. They aren’t giving Kuwait a free plane. Secondly, that plane is repairable unless there is structural damage or the cost to repair is too high, and crash landings or gear being stuck is a common problem, has nothing to do with the age of the aircraft. There is a manual release on gear, this breaks open the gear doors locks and releases the hydraulic system which is why the gear doors are hanging down like that. Finally, the use of emergency slides is a crew discretion, in a situation like this they would probably fear hydraulic fluid catching on fire or any other substance around the plane, pilots can’t tell what is going on outside thus they want to clear the plane as quickly as possible, remember they can’t tell whats going on behind them. From my view, Good job on handling the situation.
And another point sure KU customer service is crap, but trust me the people in Dubai are an outstanding team, they try their best, I’ve personally seen them in action a few times. The hotel situation is not up to them, you can’t find 50 hotel rooms in a busy traveling season in seconds or hours, and also do you think Dubai has a lot of empty top notch hotels. Upper management is corrupt in KU not the people who are holding the fort in the stations abroad. And yes KU has lost its touches around 2001/2002. They now officially suck.