This post is a jab at how slow Aramex is, but also shows how our postal service can be pretty good sometimes. I know we all like to hate on the postal service but my latest experience has completely changed my view on them, at least when it comes to shipping between GCC countries.
Last month I found a pair of Nike Metcon 4’s on the Sun & Sand Sports website based in Dubai, they had free shipping plus a 15% discount for new customers so the pair ended up costing me substantially less than if I had purchased it locally. Not only that, but they didn’t even have the color I wanted locally so it was a win win.
Sun & Sand Sports shipped my package via Aramex on August 29th and only just today, September 10th it’s being delivered to me (I still haven’t gotten it as of this post FYI). That’s 13 days from Dubai to Kuwait.
On the other hand, last week I ordered a package from Qatar which got shipped by regular post on September 3rd. I thought I was screwed and that the package might take forever to get to Kuwait but then on September 6th I got a call from the Hateen Post Office telling me I could pass by and pick up my package which I did. I thought the post office probably closed around 1PM but surprisingly they closed at 7PM. They were pretty friendly at the post office and an old guy behind the desk offered me some Quality Street sweets. The only awkward part was when the customs agent asked me what was in the package and I had to try and explain to him it was a musical ballerina figurine in an abaya, but other than that the whole thing went pretty smoothly.
So…
Qatar to Kuwait via regular post = 4 Days
UAE to Kuwait via Aramex = 13 Days
13 days from Dubai to Kuwait, that’s crazy. To put it in perspective, I had a pair of sneakers ship from New York on August 31st by PostaPlus, and I got them today!
New York to Kuwait via PostaPlus = 11 Days
When your express mail service is over 3x slower than regular Kuwait mail, you know you’ve got a problem.