
Back in March, on the very first day I was going to start working from home, my Breville Oracle espresso machine decided to break down. I thought about repairing it myself which I’ve previously done since there is no local dealer, but I hated working on it the last time since the machine was not easy to self-service. I didn’t know what I was going to do at first, do I buy a new machine? Do I wait until things reopen and find a guy to fix it? Do I take it with me to the Dubai dealer when airports eventually reopen? I was actually close to reordering the same machine from Amazon UK but then I asked myself, why do I want to get the exact same machine I had which will eventually breakdown again?
I decided to go down the classic car route direction, I wanted a new coffee machine that was mostly mechanical, very little to no technology, and easy to fix in case something went wrong. After doing a lot of research and watching hundreds and hundreds of coffee-related videos on YouTube, I decided to go for the Rocket Appartamento.

Rocket is an Italian company that are known for making great quality prosumer machines that are also beautiful looking. They have 7 different machines they make and the Appartamento was their entry-level machine that would fulfill my requirements. All I really needed was a machine that looked good, had very little that could go wrong with it, if something did go wrong I could easily fix, and finally, a machine that would allow me to steam my latte milk while pulling an espresso shot at the same time.

The Rocket Appartamento fit all my requirements and was fairly reasonably priced compared to its larger siblings. I looked for the machine locally first and even though I found a couple of small businesses that sold Rocket machines, they were all out of stock. In the end, I decided to order my machine online from Espresso Coffee Shop who are based in Italy and ship to Kuwait. Their prices were great since they remove the VAT when exporting and with the price of shipping to Kuwait the machine was turning out to be around 50KD cheaper than the price of the machine when it was available locally. It seemed too good to be true but I checked online reviews and they seemed legit. But, Espresso Coffee Shop were also out of stock on machines since the Rocket factory in Italy had shut down due to the pandemic. But I called them up and they told me that the factory had reopened and I’d be in line to get one in their next shipment which was in around 2 weeks time. That was fine with me so I ended up ordering a few things from them:
Rocket Appartamento (White)
Rocket Faustino Grinder (Black)
Acaia Lunar Scale
Rocket Tamping Mat
Rocket Bottomless Portafilter
Rocket Knock Box
Rocket Milk Jug
Motta Leveling Tool

The guys at Espresso Coffee Shop were pretty helpful and patient even though I’m sure they were swamped with orders. I actually amended my order four different times while waiting on my machine to be back in stock by adding and changing different items. The Acaia scale alone I had changed three times mostly because of my willingness to pay so much money for a scale. Through all my indecisiveness, Espresso Coffee Shop were very accomodating and patient with me. I did all my communication over the phone and never had to wait longer than a minute or two to talk to someone on their team. Once my machine was finally in stock they shipped everything to Kuwait for KD110 via UPS. It took only a few days to get to Kuwait from Italy but it arrived mid May during our lockdown and UPS wasn’t delivering so I had to wait until last week to finally get it delivered to me. I was worried they’d send me the wrong items because of how many times I amended my order but thankfully the most expensive and important items which were the coffee machine, grinder, and scale arrived correctly. The only item that didn’t arrive was my milk jug which they forgot to pack. So I called Espresso Coffee Shop and they were very apologetic and refunded me the amount on the spot.
I’ve now been using the machine a few times daily since I got it and it’s been great, I love it. So if you’re looking to buy an espresso machine I’d really recommend checking out Espresso Coffee Shop. Here is the link to their website.