A couple of weeks back I posted about how you could now renew your driving license online. To test it out for the blog I decided to renew my long expired motorbike license and the whole process ended up taking less than 5 minutes. The only thing left was to pick up my driving license from any of the machines located around Kuwait and I decided to pick mine up from Avenues. Well, things didn’t go smoothly for me.
So here is what happened. I went to the machine to print my new motorbike license, I put my Civil ID in, I logged into my account and then the machine asked me to insert my driving license. When I insert my motorbike license it rejects it saying it was expired, when I insert my driving license it accepts it and then pulls up an image of my just renewed motorbike license and asks me if I want to print that. But, if I choose to print it then the machine would keep my driving license which I need and print out my new motorbike license instead. The machine should be taking my old motorbike license and printing out a new one but for some reason it wants me to trade my driving license for a motorbike one.
The support guy at the machines told me he hadn’t come across this issue before and didn’t know how to solve it and that I should head to muroor 3aseema (Kuwait City traffic department) to try and solve my issue. But since I only wanted to renew my motorbike license so I could post about my experience on the blog, I’m obviously not gonna go through that hassle.
Even though I ran into trouble with this whole renewal thing I do think under normal circumstances this process works really well and smoothly. If you’ve managed to get your license renewed and printed let us know about your experience in the comments below.