Back in June Amazon started offering free delivery to Kuwait which I’ve obviously been taking advantage of. One incident recently happened to me which I thought was worth sharing.
I was looking for a DAC that would take digital audio from my Mac mini and convert it to analogue to send to my KEF LSX speakers. I was using the Apple USB-C to headphone jack dongle but wanted something better. I previously ordered an optical in analogue out converter but it didn’t allow me to control the volume from my Mac mini, I had to do it from the speaker which I didn’t want to do. Anyway, after a lot of research with ChatGPT, and a limited budget of under $100, ChatGPT recommended I get the iFi UNO. According to ChatGPT I’d be able to control the volume from my Mac which was perfect.
ChatGPT was wrong. Last time I’m using it to help me buy electronics. Once plugged in I had to control the volume either from the speakers or the DAC but the volume control on my Mac wouldn’t do anything. I had bought it for around $80 plus I had ordered some high quality cables with it so I was down over $100. I was just going to dump it in my electronics box but decided to see if I could return it. I had thrown the box and manuals out already so wasn’t hopeful. I checked the return policy for Amazon and it turned out that if I returned the item even though it was without the box I might be entitled for possibly a 50% refund. Figured that was better than nothing.
So I applied to return both items. Returning the items was free of charge, I just had to print the DHL labels Amazon gave me and go to the DHL store to drop them off. Process at DHL took like 5 minutes, I didn’t even have to bring any packaging, they just dumped them into the standard DHL bags and shipped them. I mailed them back July 25, on July 31 I got a full refund back from Amazon!
That’s crazy. Forget the fact that they’re shipping the stuff for free to Kuwait, you can actually return the items for free as well, that’s really insane.